CAREERS WITH CULTURAL CARE

About working here

Cultural Care Au Pair is always looking for talented individuals to join our growing network. Below you can review full-time positions available at Cultural Care Au Pair’s corporate office, as well as any opportunities for local representatives in various locations across the country. Cultural Care Au Pair is an Equal Opportunity Employer.

We make a difference

We're proud that our work changes the lives of young people from abroad, and enriches the lives of American families across the U.S.

We're committed to our work here

The average tenure of our staff here is 6 years, and 25% of us have been around for 9 years or more. 10% of staff members have hosted an au pair and 95% have experienced cultural exchange.

A workspace that suits everyone

Some positions sit in our spectacular offices in Boston or Denver. Other jobs allow you to telecommute from your home office so you can rock your yoga pants and skip the daily commutes.

Wellness, wellbeing & fun

From our “Walk This May” pedometer challenge, bi-weekly Fika coffee breaks, to our staff “Happiness” Facebook group, we take time to celebrate the good stuff in life.

 

Open positions

  • Senior Regional Manager

    Paris-Avenue De Provence

    Senior Regional Manager Paris Cultural Care Au Pair is looking for a sales-driven and goal-oriented Senior Regional Manager to join the Cultural Care Au Pair sales team in Paris. The role As a Senior Regional Manager you are the main point of...

  • Telemarketer Lyon

    Lyon-Avenue Marechal de Saxe

    Job opportunity in our office in Lyon Join the Cultural Care Au Pair team in Lyon for a part-time job and introduce other young people from all over the country to a world of cultural exchange. Responsibilities: As a part-time staff you are...

  • Brand Ambassador

    Berlin-Friedrichstrasse

    Brand Ambassador CULTURAL CARE AU PAIR - Germany, Berlin Please include cover letter and resume with application Description: Are you a dynamic, innovative and goal-oriented networker? Do you enjoy interacting with people in person and over the...

  • Program Expansion Manager

    Berlin-Friedrichstrasse

    Program Expansion Manager   Are you looking to lead an exciting, dynamic, and innovative team in one of the largest recruitment markets for EF Cultural Care?  We are creating a new role that we expect to take our marketing and sales initiatives...

  • Regional Sales Manager

    Berlin-Friedrichstrasse

    REGIONAL SALES MANAGER CULTURAL CARE AU PAIR Please include cover letter and resume with application   Description: Do you love presenting your passions, meeting new people, and being on the road? Do your friends define you as strategic,...

  • Sales Consultant

    Berlin-Friedrichstrasse

      Do you want to work in a fun, high-energy environment where you can make a difference in people ’s lives every day ? Do you believe that education and cultural exchange can help make the world a better place?  Are you a naturally good...

  • Customer Success Manager

    Berlin-Friedrichstrasse

    Customer Success Manager   Cultural Care Au Pair is seeking a highly motivated and professional individual to join our collaborative recruitment team in Berlin.  As a Customer Success Manager you have a big impact on an au pair’s success on the...

  • Direct Sales Manager

    Rome-Largo del Teatro Valle

    Title: Direct Sales Manager, Italy Product: Cultural Care Au Pair Location: Rome, Italy The role We are looking for an ambitious, organized and results driven professional, with experience in sales, to join our Cultural Care Au Pair recruitment...

  • Sales Coordinator

    Rome-Largo del Teatro Valle

    Cultural Care Au Pair  is a leading provider of cultural and educational exchange through a quality childcare programme. We have promoted international understanding by bringing young people of the world together with American families since...

  • Sales Coordinator

    Amsterdam-De Boelelaan

    Cultural Care Au Pair  is a leading provider of cultural and educational exchange through a quality childcare programme. We have promoted international understanding by bringing young people of the world together with American families since...

  • Sales Coordinator

    Warsaw-Marszalkowska

    Cultural Care Au Pair is currently   looking for a Sales Coordinator to join our team in Warsaw, Poland. You will   be responsible for recruiting au pairs for the Cultural Care program. You will also have responsibility for growing the Polish...

  • Accountant to Head Quarters

    Lucerne-Haldenstrasse

    The role As an accountant, you will be responsible for a number of day-to-day tasks such as accounts payable, general ledger entries, intercompany invoicing and processing of payments. To accomplish your tasks you will work closely with other...

  • UX Designer

    Lucerne-Haldenstrasse

    Cultural Care Au Pair's international development team is seeking a detail-oriented UX Designer to work in our Lucerne office in Switzerland. Responsibilities: Work with product owners and stake holders to develop personas, user stories,...

  • Digital Acquisition Specialist

    Lucerne-Haldenstrasse

    Digital Acquisition Specialist Cultural Care Au Pair Culturalcare.com Lucerne, Switzerland Cultural Care Au Pair (a division of EF Education First) is seeking a passionate and results-oriented Digital Acquisition Specialist to join our energetic...

  • Digital Marketing Specialist

    Cambridge-1 Education Street

    Digital Marketing Specialist Cultural Care Au Pair Location (Cambridge, MA, USA) Cultural Care Au Pair is looking for a Digital Marketing Specialist who will help us transform and expand our digital presence by leveraging our network of hundreds of...

  • Matching Specialist - Cambridge Office

    Cambridge-1 Education Street

    Matching Specialist Cultural Care Au Pair Cambridge, MA Please include a Cover Letter with your application. About Cultural Care: We help young adults from around the world make the impressive commitment to spend a year living away from family and...

  • Matching Specialist- Denver office

    Denver-Blake Street

    Matching Specialist Cultural Care Au Pair Cambridge, MA Please include a Cover Letter with your application. About Cultural Care: We help young adults from around the world make the impressive commitment to spend a year living away from family and...

  • Program Consultant

    Cambridge-Two Education Circle

    Program Consultant Cultural Care Au Pair Cambridge, MA Description: Do you want to work in a fun, high-energy environment where you can make a difference in people’s lives each day and help open the world through education and cultural exchange?...

  • Recruitment Consultant

    Cambridge-1 Education Street

    Recruitment Consultant Cultural Care Au Pair Cambridge, MA Please include a Cover Letter with your application. About Cultural Care: We help young adults from around the world make the impressive commitment to spend a year living away from family...

  • Account Manager - Account Services Team

    Cambridge-1 Education Street

    Account Manager – Account Services Team Cultural Care Au Pair Cambridge, MA A bout Cultural Care : We help young adults from around the world make the impressive commitment to spend a year living away from family and friends to live with an...

  • Community Consultant

    San Francisco-Work From Home

    LOCAL CHILDCARE CONSULTANT — CULTURAL CARE AU PAIR Openings in Presidio, Portrero Hill, Noe Valley, Richmond, Belmont, San Jose, Mountain View, Mill Valley, Half Moon Bay, and Pacifica.   Make a positive impact in your community! Cultural...

  • Community Consultant

    Phoenix-Work From Home

    LOCAL CHILDCARE CONSULTANT — CULTURAL CARE AU PAIR N Scottsdale, AZ Make a positive impact in your community! Cultural Care Au Pair helps families across the country secure childcare that provides flexibility, trust and cultural...

  • Community Consultant

    Chicago-Work From Home

    LOCAL CHILDCARE CONSULTANT — CULTURAL CARE AU PAIR Deerfield, Lake Forest, Vernon Hills, Libertyville Make a positive impact in your community! Cultural Care Au Pair helps families across the country secure childcare that provides flexibility,...

  • Community Consultant

    West Hempstead-Work From Home

    LOCAL CHILDCARE CONSULTANT — CULTURAL CARE AU PAIR Openings in Huntington, Cold Spring Harbor, Bay Shore, Rockville Centre, Roslyn, and Rockaway Beach Make a positive impact in your community! Cultural Care Au Pair helps families across...

  • Community Consultant

    Boston-Work From Home

    LOCAL CHILDCARE CONSULTANT — CULTURAL CARE AU PAIR Openings in Boston; Beacon Hill, Charlestown, Cambridge MA  Make a positive impact in your community! Cultural Care Au Pair helps families across the country secure childcare that...

  • Community Consultant

    Seattle-Work From Home

    LOCAL CHILDCARE CONSULTANT — CULTURAL CARE AU PAIR Seattle, WA (various communities throughout area) Make a positive impact in your community! Cultural Care Au Pair helps families across the country secure childcare that provides flexibility,...

  • Community Consultant

    Greensboro-Work From Home

    LOCAL CHILDCARE CONSULTANT — CULTURAL CARE AU PAIR Greensboro, NC - Make a positive impact in your community! Cultural Care Au Pair helps families across the country secure childcare that provides flexibility, trust and cultural exchange. Joining...

  • Community Consultant

    Cincinnati-Work From Home

    LOCAL CHILDCARE CONSULTANT — CULTURAL CARE AU PAIR Cincinnati, OH - Make a positive impact in your community! Cultural Care Au Pair helps families across the country secure childcare that provides flexibility, trust and cultural exchange. Joining...

  • Community Consultant

    Brooklyn-Work From Home

    LOCAL CHILDCARE CONSULTANT — CULTURAL CARE AU PAIR New York City, Columbia University Area Make a positive impact in your community! Cultural Care Au Pair helps families across the country secure childcare that provides flexibility, trust and...

  • Placement Operations Specialist

    Cambridge-Two Education Circle

    Placement Operations Specialist Cultural Care Au Pair Cambridge, MA Please include a Cover Letter with your application. Overview: Do you want to work in a fun, high-energy environment where you can make a difference in people’s lives each day...

  • Program Director

    Los Angeles-Work From Home

    Program Director (Field) Cultural Care Au Pair Work from home-based office, California About Cultural Care: We help young adults from around the world make the impressive commitment to spend a year living away from family and friends to care for...

Senior Regional Manager

Paris-Avenue De Provence

Senior Regional Manager Paris

Cultural Care Au Pair is looking for a sales-driven and goal-oriented Senior Regional Manager to join the Cultural Care Au Pair sales team in Paris.

The role As a Senior Regional Manager you are the main point of contact for au-pairs from the moment they enquire about our program until they have completed their au-pair application. You will also be supervising the current Paris team, assuring that everyday challenges are met. This is a true hands-on opportunity for an entrepreneurial individual with excellent skills in sales and a steady experience in team management. The position requires you to be self-motivated with a strong ability to organize and structure your tasks, knowing what to prioritize and when. Daily routines include, among other things: Sales activities, incoming calls, telesales, screening of candidates, visiting info centers and schools. You are a strong communicator who loves to present in front of an audience.

Key responsibilities

  • Take full ownership of sales in your region to ensure that sales targets are met
  • Hire, train, and supervise a team of Meeting Leaders
  • Participate in local organizations by visiting fairs, universities, and other events
  • Provide excellent customer service and support all client enquiries in a proactive manner
  • Screen applications and coach candidates though the application process in a timely manner
  • Supervise the Paris sales team of 4

The successful candidate

  • Strong passion for sales and a high achiever
  • High level of personal motivation and autonomy – a real “self-starter”
  • Charismatic, positive, smiling and passionate in their personality
  • Be a leader the team will follow as well as a strong team player
  • Well-organized, detail oriented, strong ethics and proactive
  • Ideally would have been an au pair or has studied or worked abroad for some time
  • Has a strong entrepreneurial spirit and is able to work and meet strict deadlines

 Qualifications

  • Native level of French
  • Full proficiency in English
  • University or business school graduate
  • 2-3 years of sales experience
  • Previous management experience leading a team of 3-5 members
  • Sales oriented and a competitive attitude
  • Organizing skills and attention to detail
  • Excellent interpersonal and communication skills

  About Us

Cultural Care Au Pair is part of EF Education First, the world’s largest private educational company, focused on language learning, educational travel, cultural exchange, and academic programs. EF Education First has schools and offices in over 50 countries and employs over 43,000 staff and teachers. Subsidiaries include, among others: International Language Centers, High School Exchange Year, Hult International Business School, and Educational Tours.

Cultural Care Au Pair is a leading provider of cultural and educational exchange through a quality childcare program. We have promoted international understanding by bringing young people of the world together with American families since 1989.

EF is an equal opportunities employer, which offers competitive salaries and a multicultural working environment. If you are motivated by the prospect of an international career with a dynamic and forward-thinking company, we want to hear from you. Please, submit your cover letter and your resume in English.

Apply for this position

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Telemarketer Lyon

Lyon-Avenue Marechal de Saxe

Job opportunity in our office in Lyon

Join the Cultural Care Au Pair team in Lyon for a part-time job and introduce other young people from all over the country to a world of cultural exchange.

Responsibilities:

As a part-time staff you are the first point of contact for au-pairs for as they enquire about our program and prepare their application. You will therefore be responsible for:

  • Telemarketing
  • Following-up on info-meeting attendance
  • Reference checking

 Requirements:

  • You have to enjoy being on the phone a lot
  • Former experience in telemarketing or sales is a big plus
  • Organizational and communication skills, bubbly personality
  • Strong interest in cultural exchange travels, a personal experience is a big plus
  • Goal-oriented, reliable and enthusiasm for your work
  • Free up to 20 hours/week
  • Working hours may require evening and/or Saturday availabilities

We are looking for a part-time staff to start as soon as possible for 3 months in the first place.

Please, submit your cover letter and your resume in English.

About Us

Cultural Care Au Pair is part of EF Education First, the world’s largest private educational company, focused on language learning, educational travel, cultural exchange, and academic programs. EF Education First has schools and offices in over 50 countries and employs over 43,000 staff and teachers. Subsidiaries include, among others: International Language Centers, High School Exchange Year, Hult International Business School, and Educational Tours.

Cultural Care Au Pair is a leading provider of cultural and educational exchange through a quality childcare program. We have promoted international understanding by bringing young people of the world together with American families since 1989.

EF is an equal opportunities employer, which offers competitive salaries and a multicultural working environment. If you are motivated by the prospect of an international career with a dynamic and forward-thinking company, we want to hear from you. 
Apply for this position

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Brand Ambassador

Berlin-Friedrichstrasse

Brand Ambassador CULTURAL CARE AU PAIR - Germany, Berlin

Please include cover letter and resume with application

Description:

Are you a dynamic, innovative and goal-oriented networker? Do you enjoy interacting with people in person and over the phone? Are you passionate about working with people who have a passion for cultural exchange?  You might then be just the person we are looking for!

 

Based in Berlin, you will be responsible for developing and expanding our German Ambassador community building strong relationships with our Au Pairs returning to  Germany and inspiring them to engage in local events and be part of an important community of support across the country.

Responsibilities:

  • Providing support and  information for our Ambassadors during their  initial return to German, and throughout each activity they participate in as an Ambassador.
  • Planning, implementing and managing larger Ambassador activities and events across the country.
  • Collaborating with direct sales teams regarding regional strategy for brand awareness.
  • Collaborate with the Global Ambassador Manager and team.
  • Participate in public speaking events, conduct presentations live or via video.
  • Working with the global ambassador group to enhance our overall referral program.
  • Achieve superior customer engagement with the global au pair community.
  • Attract and interact with targeted virtual communities and network users through social media.
  • Build and execute social media strategy. 

Requirements:

  • Bachelor’s Degree
  • German and English proficiency
  • Exceptional presentation and public speaking skills
  • Ability to build strong relationships externally and internally
  • Demonstrated understanding of fundamental sales methodology
  • Driven team player with strong work ethic and time management
  • Extensive travel is required. Must have a valid driver’s license
  • 1-2 years sales experience preferred
  • Experience in generating, editing, and publishing daily content through social media venues preferred
  • Willingness to work irregular hours

 

Company Description:

Cultural Care Au Pair

 

is the leading flexible, affordable, live-in au pair program in the industry and has been in operation since 1989. Cultural Care is a US government-designated program allowing young people the opportunity to experience America for a year. Au Pairs live as family members and attend courses at a local college. In exchange, they offer their host families up to 45 hours per week of live-in childcare. Host families are able to bring a little of the world into their homes and au pairs have the chance to spend a year with an American family. To learn more please visit

 

www.culturalcare.com

 

or

 

www.ef.com.

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Program Expansion Manager

Berlin-Friedrichstrasse

Program Expansion Manager

 

Are you looking to lead an exciting, dynamic, and innovative team in one of the largest recruitment markets for EF Cultural Care?  We are creating a new role that we expect to take our marketing and sales initiatives to the next level in order to grow the German market.  In a very mature market, and during times when travel options are vast, we are looking for someone to come in, break the current molds, and inject new and innovative ways to drive and expand our business, both on- and offline. This role will work closely with the Sales Director, as well as our central marketing team.

 

Who you are:

  • Native or fluent German speaker, strong in English
  • Sharp, commercial mindset, entrepreneurial, independent, and exceptional drive
  • A strategic person who is interested in building a market
  • A leader with vision; strategic and hands-on
  • Have great business judgment and analytical skills

 

Responsibilities:

  • Together with the Sales Director build up a dynamic and fast moving team for market expansion and product promotion.
  • Develop and execute strategy for growth, short and long term.
  • Generate business through activities offline and online.
  • Build and strengthen our brand in target regions in Germany.
  • Develop the current ambassador and field staff program
  • Travel within Germany required

 

Additional personal qualities:

  • Influential in managing business goals
  • Charismatic, positive, and passionate
  • Self-assured and composed
  • Innovative and creative mind-set

 

 

Cultural Care Au Pair

 

is the leading live-in au pair program in the industry and has been in operation since 1989. Cultural Care is a US government-regulated program allowing young people the opportunity to experience America for a year. Au Pairs live as family members and attend courses at a local college. In exchange, they offer their host families up to 45 hours per week of live-in childcare. Host families are able to bring a little of the world into their homes and au pairs have the chance to spend a year with an American family. To learn more please visit

 

www.culturalcare.com or

 

www.ef.com.

 

Cultural Care Au Pair is part of the EF Education First family. EF is the world’s largest private educational company, focused on language learning, educational travel, cultural exchange, and academic programs. Subsidiaries include, amongst others: International Language Centers, High School Exchange Year, Hult International Business School and Educational Tours. EF is an equal opportunities employer. EF offers competitive salaries and a multicultural working environment. If you are motivated by the prospect of an international career with a dynamic and forward-thinking company, we want to hear from you. Please, submit your cover letter and your resume.

Apply for this position

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Regional Sales Manager

Berlin-Friedrichstrasse

REGIONAL SALES MANAGER

CULTURAL CARE AU PAIR

Please include cover letter and resume with application

 

Description: Do you love presenting your passions, meeting new people, and being on the road? Do your friends define you as strategic, persistent, and the life of the party?  When given public speaking opportunities, are you the first to raise their hand? 

In the Regional Sales Manager role, you will be responsible for developing new business in an assigned territory, ensuring high levels of retention through top-notch customer service, and building strong district-level relationships. This will be achieved through focusing heavily on field meetings, high-volume phone sales and aggressive self-lead generation. You will work closely with schools, job centers, fairs and other local institutions to create and expand brand awareness to promote the au pair program.

   Responsibilities:

  • Drive new sales through working with local schools and businesses
  • Plan, organize, and execute promotional events
  • Develop and implement long term sales strategy through market research and mapping out competitive terrain, regional needs for brand and program awareness
  • Collaborate with cross-functional teams and build strong relationships across departments
  • Drive sales on the phone through high quality consultative calls

 

Requirements:

  • Bachelor’s Degree
  • Full proficiency in both German and English
  • Proven capability with both phone sales and in person sales
  • Exceptional presentation and public speaking skills
  • Excellent written and oral communication skills
  • Ability to build strong relationships externally and internally
  • Demonstrated understanding of fundamental sales methodology
  • Driven team player with strong work ethic and time management
  • Extensive travel is required. Must have a valid driver’s license
  • Willingness to work irregular hours

 

Company Description:

Cultural Care Au Pair is the leading flexible, affordable, live-in au pair program in the industry and has been in operation since 1989. Cultural Care is a US government-designated program allowing young people the opportunity to experience America for a year. Au Pairs live as family members and attend courses at a local college. In exchange, they offer their host families up to 45 hours per week of live-in childcare. Host families are able to bring a little of the world into their homes and au pairs have the chance to spend a year with an American family. To learn more please visit www.culturalcare.com or www.ef.com.

 

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Sales Consultant

Berlin-Friedrichstrasse

 

Do you want to work in a fun, high-energy environment where you can make a difference in people’s lives every day? Do you believe that education and cultural exchange can help make the world a better place?  Are you a naturally good listener and relationship builder? Do you have passion in and out of the work environment? If so, Cultural Care Au Pair is currently looking for a Sales Consultant to join our team in Berlin. 

 

The Role:

In this dynamic role, you will use your passion for achieving aggressive goals to guide young men and women through the inquiry process of becoming an au pair in the United States. You will have hands-on involvement in the recruitment, screening, and coaching of our potential au pairs.  The position requires you to be goal-driven with a can-do attitude and strong work ethic.  You should be self-motivated with a strong ability to organize and structure your tasks, prioritize, and drive the recruitment process. 

Your role is to inspire, motivate, screen, and coach potential candidates.  Therefore you must have a keen understanding of the fine balance between sales efficiency and first class customer service. You must be a good listener and relationship builder to understand the true needs and motivators of your customers, and help set them up for success.

 

Responsibilities:

-          Taking full ownership of sales in your region to reach set sales targets

-          Managing a pipeline and maintaining high level of documentation in company CRM

-          Driving sales on  the phone through high quality consultative calls

-          Using needs–based selling techniques throughout entire communication

-          Daily administrative tasks and screening of applications

-          Occasionally giving presentations, au pair interviews, and conducting face-to face meetings

-          Engaging in team-oriented activities: sharing ideas and giving feedback

-          Ability to manage high volume of phone calls and emails

 

Perrsonal Qualities

-          Sales and goal oriented

-          Entrepreneurial mind

-          Motivation to hit daily goals

-          Competitive

-          Charismatic, positive and passionate in their personality

-          Creative approach to finding mutually beneficial solutions to challenges

-          Excellent time management and organizational skills

-          Strong adaptability, flexibility, and resourcefulness

 

Professional Requirements

-          Bachelor’s Degree

-          1-2 years of sales experience

-          Native fluency in German

-          English proficiency required

-          Demonstrated proficiency with MS Office applications

-          Salesforce knowledge helpful

About Us We are a leading provider of cultural and educational exchange through a quality childcare program. We have promoted international understanding by bringing young people of the world together with American families since 1989. Cultural Care Au Pair is part of EF Education First. EF is the world’s largest private educational company, focused on language learning, educational travel, cultural exchange, and academic programs. EF is an equal opportunities employer. EF offers a multicultural working environment. If you are motivated by the prospect of an international career with a dynamic and forward-thinking company, we want to hear from you.

 

 

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Customer Success Manager

Berlin-Friedrichstrasse

Customer Success Manager

 

Cultural Care Au Pair is seeking a highly motivated and professional individual to join our collaborative recruitment team in Berlin.  As a Customer Success Manager you have a big impact on an au pair’s success on the program, and on the rest of the team by helping to ensure all sales efforts are actualized and maintained.  From operational efforts, to working with au pairs during their placement process, to providing support at any stage during an au pair’s journey, you have a unique opportunity to touch and impact each step of the way. You are a natural communicator and networker; you believe that sales is service and service is sales, and your problem solving skills are top notch. You show superior attention to detail, while still maintaining the ability to work in a fast-paced environment. You are someone that simply knows how to make things happen.

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Direct Sales Manager

Rome-Largo del Teatro Valle

Title: Direct Sales Manager, Italy

Product: Cultural Care Au Pair

Location: Rome, Italy

The role

We are looking for an ambitious, organized and results driven professional, with experience in sales, to join our Cultural Care Au Pair recruitment team in Italy. The Direct Sales Manager will be involved in driving the business through relationships with schools, job centres, fairs and local institutions. Through continued focus on field meetings, high volume phone sales and aggressive self-lead generation, the Direct Sales Manager will be creating and expanding brand awareness to promote the au pair program, as well as ensuring a high level of retention through top-notch customer service, and building strong relationships.

The role calls for someone who is very sales driven, a great leader and has excellent communication skills.

This is a true hands-on opportunity for an entrepreneurial individual with skills in sales and business development.

Key responsibilities

  • Drive new sales through working with local schools and businesses
  • Plan, organize and execute promotional events
  • Develop and implement long term direct sales strategy
  • Drive sales on the phone through high quality consultative calls
  • Provide an excellent level of customer service

Ideal Professional and Personal Qualifications and Qualities

  • University graduate or MBA. A marketing or business degree is preferable but not necessary.
  • Proficiency in both Italian and English
  • A passion for sales and proven capability with both phone sales and in person sales.
  • Excellent written and oral communication skills
  • Goal oriented and a competitive attitude.
  • A real self-starter, able to work without direct supervision.
  • Ability to build strong relationships externally and internally
  • Well-organized and attentive to detail.
  • A strong entrepreneurial spirit, and able to meet strict targets and deadlines.
  • Willingness to work irregular hours.
  • Must have a valid driver’s license

Cultural Care Au Pair is a leading provider of cultural and educational exchange through a quality childcare program. We have promoted international understanding by bringing young people of the world together with American families since 1989. Learn more at http://culturalcareaupair.com/about-us/

Cultural Care Au Pair is part of the EF Education First family. EF is the world’s largest private educational company, focused on language learning, educational travel, cultural exchange, and academic programs. Subsidiaries include, amongst others: International Language Centers, High School Exchange Year, Hult International Business School and Educational Tours.

Apply for this position

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Sales Coordinator

Rome-Largo del Teatro Valle

Cultural Care Au Pair is a leading provider of cultural and educational exchange through a quality childcare programme. We have promoted international understanding by bringing young people of the world together with American families since 1989. Cultural Care Au Pair is part of EF Education First, the largest privately owned organisation in the field of language studies and cultural exchange with 500 offices and schools in over 52 countries around the world.  Learn more at culturalcareaupair.com

 

We are currently looking for a SALES COORDINATOR, based in Rome starting in Spring 2017.

The role:

As a Sales Coordinator, you will have hands on involvement in the recruitment, screening and coaching of our potential au pairs. You will also have responsibility for growing the Italian market and ensuring that sales goals are met.  The role calls for someone who displays a great deal of responsibility and autonomy, is very sales driven, is a great leader and has excellent communication skills.

Your responsibilities will include, but are not limited to:

  • Taking ownership of sales in your region to reach sales targets
  • Driving sales on the phone through high quality consultative calls
  • Screening applications
  • Coaching candidates through the application process in a timely manner
  • Visiting fairs and universities
  • Providing excellent customer service

The successful candidate:

  • Is a university graduate, and is fluent in English and Italian
  • Has a passion for sales and has excellent communication and presentation skills both on the phone and in person
  • Has creative sales ideas but also displays a strong attention to detail whilst performing daily administrative duties
  • Is self-motivated, able to work without direct supervision
  • Has a charismatic personality, able to work in a team and displays strong leadership skills
  • Is goal oriented, has a passion for sales and a competitive attitude
  • Has a strong entrepreneurial spirit and is able to work and meet strict deadlines
  • Ideally would have been an au pair or has lived abroad for some time

 

We offer:

  • A truly multicultural and fast-paced working environment
  • An organization that encourages personal and professional development
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Sales Coordinator

Amsterdam-De Boelelaan

Cultural Care Au Pair is a leading provider of cultural and educational exchange through a quality childcare programme. We have promoted international understanding by bringing young people of the world together with American families since 1989. Cultural Care Au Pair is part of EF Education First, the largest privately owned organisation in the field of language studies and cultural exchange with 500 offices and schools in over 52 countries around the world.  Learn more at culturalcareaupair.com

 We are currently looking for a SALES COORDINATOR, based in Amsterdam starting in Autumn 2017. The role:

As a Sales Coordinator, you will have hands on involvement in the recruitment, screening and coaching of our potential au pairs. You will also have responsibility for growing the Dutch market and ensuring that sales goals are met. The role calls for someone who displays a great deal of responsibility and autonomy, is very sales driven, is a great leader and has excellent communication skills.Your responsibilities will include, but are not limited to:

  • Taking ownership of sales in your region to reach sales targets
  • Driving sales on the phone through high quality consultative calls
  • Screening applications
  • Coaching candidates through the application process in a timely manner
  • Visiting fairs and universities
  • Providing excellent customer service

The successful candidate:

  • Is a university graduate, and is fluent in English and Dutch
  • Has a passion for sales and has excellent communication and presentation skills both on the phone and in person
  • Has creative sales ideas but also displays a strong attention to detail whilst performing daily administrative duties
  • Is self-motivated, able to work without direct supervision
  • Has a charismatic personality, able to work in a team and displays strong leadership skills
  • Is goal oriented, has a passion for sales and a competitive attitude
  • Has a strong entrepreneurial spirit and is able to work and meet strict deadlines
  • Ideally would have been an au pair or has lived abroad for some time

We offer:

  • A truly multicultural and fast-paced working environment
  • An organization that encourages personal and professional development
Apply for this position

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Sales Coordinator

Warsaw-Marszalkowska

Cultural Care Au Pair is currently looking for a Sales Coordinator to join our team in Warsaw, Poland. You will be responsible for recruiting au pairs for the Cultural Care program. You will also have responsibility for growing the Polish market and ensuring that sales goals are met. The role calls for someone who displays a great deal of responsibility and autonomy, is very sales driven and has excellent communication skills.

 

The role

 

As Sales Coordinator, you will have hands-on involvement in the recruitment, screening and coaching of our potential au pairs. The position requires you to be goal-driven with a can-do attitude and strong work ethic. You should be self-motivated with a strong ability to organize and structure your tasks, knowing what to prioritize and when to be able to drive the recruitment process.

 

Your role is to inspire, motivate, screen and coach potential candidates for our au pair program so you must understand the fine balance between sales efficiency and first class customer service. You must be a good listener and relationship builder to understand the true needs and motivators of your customers, and to set up them up for success.

 

 Responsibilities

 

  • Taking full ownership of sales in your region to reach sales targets
  • Driving sales on the telephone through high quality consultative calls
  • Daily administrative tasks and screening applications
  • Coaching candidates through the application process in a timely manner
  • Achieving excellent customer service and support proactively responding to client queries
  • Giving presentations, au pair interviews and occasional face-to-face consultations in the office
  • Organization, implementation and support of informational meetings, events and fairs
  • Contributing to marketing activities on- and offline.

Personal Qualities

  • Sales- and goal oriented
  • High level of personal motivation – a real “self-starter”
  • Competitive
  • Charismatic, positive and passionate in their personality
  • Team player
  • Well-organized, detail oriented and proactive
  • Experience working or studying abroad preferable

Professional Skills/qualifications

  • Degree from University or Business School
  • Native fluency in Polish and fluent level of English both oral and writing
  • Proven sales background
  • Excellent interpersonal and communication skills
  • Driver’s license
  • Demonstrated proficiency with MS Office applications including: Excel, Word, PowerPoint, Outlook

 

 

About Us

We are a leading provider of cultural and educational exchange through a quality childcare program. We have promoted international understanding by bringing young people of the world together with American families since 1989. Cultural Care Au Pair is part of EF Education First. EF is the world’s largest private educational company, focused on language learning, educational travel, cultural exchange, and academic programs. 

EF is an equal opportunities employer. EF offers a multicultural working environment. If you are motivated by the prospect of an international career with a dynamic and forward-thinking company, we want to hear from you.

 

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Accountant to Head Quarters

Lucerne-Haldenstrasse

The role

As an accountant, you will be responsible for a number of day-to-day tasks such as accounts payable, general ledger entries, intercompany invoicing and processing of payments. To accomplish your tasks you will work closely with other functional areas and other EF companies around the world. You will work closely with your manager as a key contributor in monthly, quarterly and annual closing procedures.

As you prove your skills and acquire new ones, you develop your career and increase your responsibility. You will assist the financial manager during the audit process. You will be involved in P&L analysis and budget follow-ups. You will have the opportunity to work on individual projects, proving your analytical independent way of working and delivering high quality results.

About you

We are continuously searching for ambitious, driven and enthusiastic Accountants in the early stages of their careers, to join our strong network of Finance professionals in Lucerne, Switzerland. EF is a young, dynamic and entrepreneurial company which is looking for independent responsible personalities with an international mindset.

For the successful candidate, this position provides immense opportunities for growth, with the possibility to contribute to large scale business decisions and planning. Operating within the company’s global headquarters, the position requires the ability to work and communicate across numerous functional areas within the Group, offering exposure to a truly global business and its underlying finance structure.

Qualifications:

  • Minimum Bachelor Degree in Business Administration/ Finance/ Economics or similar.
  • Competence in MS Excel with exposure to advanced formulas and functions a plus.
  • 1-2 years relevant experience in the field of accounting 
  • An energetic personality with a positive attitude.
  • Comfortable in a fast-paced, dynamic environment.
  • Solution oriented, open-minded and driven.
  • Displays accountability and commitment to team goals.
  • Flexible and able to multitask.
  • Strong communication and social skills, able to work in English (written & verbal) and with all levels of management.
  • Competencies in other languages is considered an advantage.

To be considered for this role, applicants must be either Swiss citizens, EU-nationals or have the legal right to live and work in Switzerland.

Why work at EF?

  • We are international. With a global network of offices and schools, EF is able to offer an international career in any part of the world.
  • We are entrepreneurial. EF has grown into the largest international education company by hiring people who are street smart and “can get things done”. Our entrepreneurial spirit is at the core of what makes working at EF a ton of fun.
  • We embrace change. Be prepared to join an flexible organization where no day is the same. We believe change is key to business success, personal development, and career progression.

The company

EF is the world leader in international education. Our mission is to open the world through education and so far we have helped over 15 million people learn a language, discover the world or earn an academic degree.

We have fifteen subsidiaries and non-profit organizations, schools and offices in over 50 countries and employs over 40,000 staff and teachers. In today’s increasingly complex and interdependent world our mission is more relevant than ever.

EF is an equal opportunities employer. EF offers competitive salaries and a multicultural working environment. If you are motivated by the prospect of an international career with a dynamic and forward-thinking company, we want to hear from you

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UX Designer

Lucerne-Haldenstrasse

Cultural Care Au Pair's international development team is seeking a detail-oriented UX Designer to work in our Lucerne office in Switzerland.

Responsibilities:

  • Work with product owners and stake holders to develop personas, user stories, wireframes, customer journeys and clickable prototypes
  • Assist front-end engineers in prioritizing and implementing user stories and product features
  • Fulfill several project requests simultaneously while meeting tight deadlines

Minimum qualifications:

  • 5 years of experience working in a design or UX team
  • Experience with Lean UX concepts and practices
  • Experience developing wireframes using tools such as Visio or Axure
  • Experience building clickable low-fi and high-fi prototypes using tools such as Axure, InVision or Marvel
  • Experience working closely with senior stake holders and decision makers
  • Ability to work effectively in a cross disciplinary team
  • BA/BS degree in Design, CS, or a related field or equivalent practical experience
  • HTML5, CSS3, and JavaScript development experience
  • Designer has an online portfolio/Dribble portfolio
  • Experience using Sketch App

Preferred qualifications:

  • Experience working with developers using Agile Scrum
  • Experience working with vector and motion graphics, including SVG, HTML5 Canvas
  • Experience working with animation via JavaScript and CSS
  • Experience working with Object-Oriented JavaScript and modern JavaScript libraries (e.g. Angular1/2, jQuery etc.) is a plus

We offer:

  • A competitive salary
  • A dynamic and highly motivated team
  • An exciting, dynamic and multicultural working environment
  • An organization that encourages your personal and professional development
  • Excellent work location near the Swiss Alps, with the best views ever!

About us

Cultural Care Au Pair is the leading provider of intercultural childcare and educational exchange since 1989. Cultural Care Au Pair is a part of EF, founded in 1965, the world’s largest private educational company centered around language learning, educational travel, cultural exchange, and academic programs.

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Digital Acquisition Specialist

Lucerne-Haldenstrasse

Digital Acquisition SpecialistCultural Care Au PairCulturalcare.comLucerne, Switzerland

Cultural Care Au Pair (a division of EF Education First) is seeking a passionate and results-oriented Digital Acquisition Specialist to join our energetic in-house marketing team. As an integral part of this truly global team you’ll be based in our Lucerne headquarters, but interface regularly with our 20+ international sales offices, as well as working closely with the Director of Marketing to ensure that our worldwide strategy is implemented and executed flawlessly at a local market level. This is a hands-dirty, hands-on role that requires a “get it done” and “make it happen” attitude. A role that requires someone who is comfortable working across multiple marketing channels, feeling at ease when implementing a variety of initiatives through a complex structure. Sound like you? Read on! Your Responsibilities

  • You will manage digital campaigns for Cultural Care Au Pair’s recruitment channel strategy including Paid Search, Facebook Ads, Display, Retargeting and Content Marketing.
  • Manage campaigns based on budgets and target goals for each market.
  • Build on and expand relevant paid search keyword lists, develop and test effective keyword ad copy
  • Continuously optimize Facebook audience targeting, ad copy and creative.
  • Communicate performance and testing insights to the team and management.
  • Stay up to date with customer acquisition best practices, with a persistent eye on new channels and competitor techniques.

Qualifications

  • You have a bachelor’s degree in marketing, advertising, or a related field.
  • You have at least 2 years of customer acquisition experience (primarily B2C).
  • Experience with Adwords, Facebook Ads, Retargeting, Display and Content Marketing (expert knowledge in at least one of these channels)
  • Excellent conversion analytics skills (you LOVE data); experience A/B testing landing pages and creatives.
  • You are advanced with Microsoft Excel and Google Analytics
  • You have a passion for performance online marketing, and are constantly seeking out how to unlock new channels.
  • You find it easy to work effectively in a cross-functional team environment.
  • You are a team player who understands the importance of teamwork, collaboration, and open communication across a global organization.
  • Experience working in Marketo or similar automation software a plus.

Requirements

  • Fluent in English (written and spoken)- other languages beneficial
  • Be eligible for a Swiss work permit
Cultural Care Au Pair is a leading provider of cultural and educational exchange through a quality childcare program. We have promoted international understanding by bringing young people of the world together with American families since 1989. Learn more at http://culturalcareaupair.com/about-us/ Cultural Care Au Pair is part of the EF Education First family. EF is the world’s largest private educational company, focused on language learning, educational travel, cultural exchange and academic programs. Subsidiaries include -amongst others: International Language Centers, High School Year Exchange, Hult International Business School and Educational Tours. Find out how it feels to work in EF at careers.ef.com. EF is an equal opportunities employer offering a unique, multicultural working environment. If you are motivated by the prospect of an international career with a dynamic and forward-thinking company, we want to hear from you.
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Digital Marketing Specialist

Cambridge-1 Education Street

Digital Marketing SpecialistCultural Care Au Pair Location (Cambridge, MA, USA)

Cultural Care Au Pair is looking for a Digital Marketing Specialist who will help us transform and expand our digital presence by leveraging our network of hundreds of field consultants to bring the au pair program to more American families. The ideal candidate will have 1-2 years of relevant experience, a passion for digital marketing, an ability to create and curate content that appeals to our target market, and the ability to seamlessly work across departments to execute projects.

RESPONSIBILITIES

  • Innovate and propose new creative solutions to increase sales for the business with a focus on field marketing efforts
  • Work closely with a cross functional team of designers, developers, stakeholders and field consultants to build high-impact local marketing campaigns at scale,  through a broad mix of approaches including social media, email marketing and website/landing page optimization
  • Work with internal teams to develop targeted and engaging content to be leveraged for awareness, lead generation and nurturing.
  • Work with our Marketing Analysts to run A/B tests and continually optimize for customer experience
  • Manage a variety of projects by creating timelines, managing work flows and updating the team on your progress

ABOUT YOU

  • Bachelor's degree or equivalent working experience
  • 1-2 years of digital marketing experience, bonus points if you’ve worked with a national field sales team, agents or franchisees
  • Strong communication skills and ability to present your ideas, be persuasive, and host trainings on new campaigns/digital tools
  • Ability to juggle multiple projects and execute them efficiently with a high level of attention to detail
  • Experience analyzing and interpreting data to measure efficiency of existing and new campaigns
  • Solid understanding of digital marketing and a natural curiosity to stay on top of new technologies and trends
  • Collaborative, creative, capable and fun to be around!

At Cultural Care Au Pair, we love what we do, but if you ask us why we work here, we’ll tell you it’s all about the people. We’re entrepreneurial, we’re fast, we’re fun – and we live for creating lasting connections between people around the world. We’re a small team (inside a big company—20,000-strong in more than 30 countries) but we have big plans, and we need someone who thinks big to join the team.

About Cultural Care Au Pair For over 25 years, Cultural Care Au Pair has helped connect American families with the largest carefully screened selection of au pair candidates from more than 20 countries. Au pairs provide much more than flexible, live-in childcare. They become part of their host family, and form life-long bonds that help make the world a smaller and more open place. Cultural Care Au Pair is a division of EF Education First, the world’s largest private educational company, focused on language learning, educational travel, cultural exchange, and academic programs. Subsidiaries include: EF Educational Tours, EF High School Exchange Year, EF International Language Schools, Hult International Business School and Go Ahead Tours.

EF is an Equal Opportunity Employer.

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Matching Specialist - Cambridge Office

Cambridge-1 Education Street

Matching SpecialistCultural Care Au PairCambridge, MAPlease include a Cover Letter with your application.

About Cultural Care: We help young adults from around the world make the impressive commitment to spend a year living away from family and friends to live with an American host family. Cultural Care Au Pair is a designated program sponsor under the U.S. Department of State’s federally regulated au pair program. We provide support and program management during this exchange year. Cultural Care has recently celebrated 25 years of bringing families and au pairs together. We are a worldwide organization based in more than 20 countries. The average tenure of our US staff is 6 years – and increasing!  We are now about 50% based in our Boston and Denver offices and 50% field based.

 

About the role:

The Matching Specialist role is super dynamic, working with host families during that special window of time between when they register for our program and when they select their au pair. You will listen to their (sometimes short, sometimes long) list of criteria, and guide them through this very important decision, which will directly affect their lives over the next year or more. You will talk to parents every day about their families, their schedules, their personalities, and their hopes for an amazing cultural exchange experience. If you can connect with people quickly, as well as follow up with a sense of urgency and desire to help, you will be great at this job. We guarantee lots of interesting stories!

 

This is a truly unique and diverse role in which your aptitude for active listening, problem-solving, keeping details straight and hitting weekly goals are all equally important. Your consultative approach and “soft” sales expertise will come in handy. You will be responsible for hitting goals within a defined region. Time management is essential as you keep track of your families and their needs. Sound overwhelming? It can be. If you’re the type that thrives on a challenge, we’re looking for you.

Some things about you:

  • You are competitive and love hitting goals.
  • You are adept at organizing multiple competing priorities
  • While others are bogged down in the reactive, you find ways to be proactive.
  • You truly love talking to people and are excited by the idea of helping them ease the chaos in their lives.
  • Challenge and high-pressure situations excite you – you’d much rather be crazy busy than bored.
  • You are resourceful. “I have no idea” is not in your vocabulary.
  • Your communication and customer service skills are in a dead heat for first place – you are not one to shy away from a difficult conversation.
  • While we will provide the training, you come with the emotional maturity and life experience to coach families on issues of childcare.

                                                                      

Some nitty gritty:

This job requires some Saturday work (4-6 times/year) and our team does have a peak season where, to hit your targets, you will find that extra hours may be necessary. After 1 year, you will be invited to travel to an international Cultural Care office. Sometimes we celebrate hitting goals and honoring overseas visitors with evening dinners and events. We also have opportunities to dress up like superheroes and 90’s Rockstars, and attend Disco-themed parties. If you have a problem with this, you should think twice before applying. Our “over-the-top” culture permeates everything we do.

 

A few of our benefits:

  • Monthly base salary and bonus potential
  • Market-leading health insurance options with Harvard Pilgrim
  • 3 weeks paid vacation (1st year), followed by 4 weeks (2nd year)
  • 25% company match for your 401(k) plan with Fidelity
  • Complimentary in-house language classes
  • Sunny open-concept office space
  • Company match of your charitable contributions (up to $500 per year)

 

Cultural Care Au Pair is a division of EF Education First, the world leader in international education.

About EF Education First We’re 43,500 small. We’re teachers and students, creatives and analysts, visionaries and doers. We are 120 nationalities—and counting. Together, we open the world through education, breaking down barriers of language, culture and geography all over the world. Over the past 50 years, our mission has grown to include a diverse range of programs that give millions of students of all ages the freedom and confidence to explore the world through language, travel and academic opportunities. Follow us on LinkedIn or check out http://careers.ef.com to learn more about our amazing team, products, and customers.

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Matching Specialist- Denver office

Denver-Blake Street

Matching Specialist

Cultural Care Au Pair

Cambridge, MA

Please include a Cover Letter with your application.

About Cultural Care:

We help young adults from around the world make the impressive commitment to spend a year living away from family and friends to live with an American host family. Cultural Care Au Pair is a designated program sponsor under the U.S. Department of State’s federally regulated au pair program. We provide support and program management during this exchange year. Cultural Care has recently celebrated 25 years of bringing families and au pairs together. We are a worldwide organization based in more than 20 countries. The average tenure of our US staff is 6 years – and increasing!  We are now about 50% based in our Boston and Denver offices and 50% field based.

 

About the role:

The Matching Specialist role is super dynamic, working with host families during that special window of time between when they register for our program and when they select their au pair. You will listen to their (sometimes short, sometimes long) list of criteria, and guide them through this very important decision, which will directly affect their lives over the next year or more. You will talk to parents every day about their families, their schedules, their personalities, and their hopes for an amazing cultural exchange experience. If you can connect with people quickly, as well as follow up with a sense of urgency and desire to help, you will be great at this job. We guarantee lots of interesting stories!

 

This is a truly unique and diverse role in which your aptitude for active listening, problem-solving, keeping details straight and hitting weekly goals are all equally important. Your consultative approach and “soft” sales expertise will come in handy. You will be responsible for hitting goals within a defined region. Time management is essential as you keep track of your families and their needs. Sound overwhelming? It can be. If you’re the type that thrives on a challenge, we’re looking for you.

Some things about you:

  • You are competitive and love hitting goals.
  • You are adept at organizing multiple competing priorities
  • While others are bogged down in the reactive, you find ways to be proactive.
  • You truly love talking to people and are excited by the idea of helping them ease the chaos in their lives.
  • Challenge and high-pressure situations excite you – you’d much rather be crazy busy than bored.
  • You are resourceful. “I have no idea” is not in your vocabulary.
  • Your communication and customer service skills are in a dead heat for first place – you are not one to shy away from a difficult conversation.
  • While we will provide the training, you come with the emotional maturity and life experience to coach families on issues of childcare.

                                                                      

Some nitty gritty:

This job requires some Saturday work (4-6 times/year) and our team does have a peak season where, to hit your targets, you will find that extra hours may be necessary. After 1 year, you will be invited to travel to an international Cultural Care office. Sometimes we celebrate hitting goals and honoring overseas visitors with evening dinners and events. We also have opportunities to dress up like superheroes and 90’s Rockstars, and attend Disco-themed parties. If you have a problem with this, you should think twice before applying. Our “over-the-top” culture permeates everything we do.

 

A few of our benefits:

  • Monthly base salary and bonus potential
  • Market-leading health insurance options with Harvard Pilgrim
  • 3 weeks paid vacation (1st year), followed by 4 weeks (2nd year)
  • 25% company match for your 401(k) plan with Fidelity
  • Complimentary in-house language classes
  • Sunny open-concept office space
  • Company match of your charitable contributions (up to $500 per year)

 

Cultural Care Au Pair is a division of EF Education First, the world leader in international education.

About EF Education FirstWe’re 43,500 small. We’re teachers and students, creatives and analysts, visionaries and doers. We are 120 nationalities—and counting. Together, we open the world through education, breaking down barriers of language, culture and geography all over the world. Over the past 50 years, our mission has grown to include a diverse range of programs that give millions of students of all ages the freedom and confidence to explore the world through language, travel and academic opportunities. Follow us on LinkedIn or check out http://careers.ef.com to learn more about our amazing team, products, and customers.

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Program Consultant

Cambridge-Two Education Circle

Program ConsultantCultural Care Au PairCambridge, MA

Description:

Do you want to work in a fun, high-energy environment where you can make a difference in people’s lives each day and help open the world through education and cultural exchange? Cultural Care Au Pair is seeking tenacious and determined Program Consultants to work with potential host families to educate them about their childcare options and how Cultural Care Au Pair can help to solve their childcare needs.  This role is a great entry in to the world of Cultural Care, and offers exciting potential career advancement for the right candidate.

Who are we?

Cultural Care Au Pair helps young adults from around the world make the impressive commitment to spend a year living away from family and friends to live with an American host family. Cultural Care Au Pair is a designated program sponsor under the U.S. Department of State’s federally regulated au pair program. We provide support and program management during this exchange year. Cultural Care has recently celebrated 25 years of bringing families and au pairs together. We are a worldwide organization based in more than 20 countries. The average tenure of our US staff is 6 years – and increasing!  We are now about 50% based in our Boston and Denver offices and 50% field based.

Who are you?

You are able to make friends with almost anyone and frequently strike up a conversation with the person seated next to you on an airplane. You’re adventurous and speak passionately, so people regularly ask you for suggestions of places to go and things to do on the weekend. When it’s time to split the check at dinner with friends, you grab it, divide it, and calculate the tip. If you’re staying in, your friends look to you to collect and call in the takeout order. The concept of a “friendly game” of miniature golf is a stretch for you… you’d prefer to win.

Responsibilities:

  • Consistently aim for quality outgoing calls to interested host families (not cold calls)
  • Connect with customers who are considering inviting an au pair into their home in a timely and personable manner
  • Get families excited about the possibility of au pair childcare and cultural exchange
  • Evaluate suitability of potential host families in coordination with government regulations
  • Set clear expectations about next steps and the overall program
  • Regularly meet individual and team goals

 

The ideal candidate should have:

  • Bachelor’s degree
  • Ability to effectively manage high daily phone call and email volume
  • Polished speaking and writing skills
  • Strong adaptability, flexibility, and resourcefulness
  • An entrepreneurial spirit and a positive and upbeat demeanor
  • Motivation to hit daily goals
  • Excellent time management and organizational skills
  • Prior experience in sales a plus

A few of our benefits & perks:

  • Market-leading health insurance options with Harvard Pilgrim
  • 3 weeks paid vacation (1styear), followed by 4 weeks (2nd year)
  • 25% company match for your 401(k) contributions with Fidelity
  • Comprehensive training and professional development
  • Sunny open-concept office space
  • Company match of your charitable contributions (up to $500 per year)
  • Complimentary in-house language classes

Cultural Care Au Pair is a division of EF Education First, the world leader in international education. Founded in 1965, EF’s mission is to open the world through education. To date, EF has helped millions of people learn a language, discover the world or earn an academic degree. For more information, visit http://www.ef.edu/careers.

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Recruitment Consultant

Cambridge-1 Education Street

Recruitment ConsultantCultural Care Au PairCambridge, MAPlease include a Cover Letter with your application.

About Cultural Care:

We help young adults from around the world make the impressive commitment to spend a year living away from family and friends to live with an American host family. Cultural Care Au Pair is a designated program sponsor under the U.S. Department of State’s federally regulated au pair program. We provide support and program management during this exchange year. Cultural Care has recently celebrated 25 years of bringing families and au pairs together. We are a worldwide organization based in more than 20 countries. The average tenure of our US staff is 6 years – and increasing!  We are now about 50% based in our Boston and Denver offices and 50% field based.

 

About the role:

The Recruitment Consultant role is super dynamic, working with host families during that special window of time between when they register for our program and when they select their au pair. You will listen to their (sometimes short, sometimes long) list of criteria, and guide them through this very important decision, which will directly affect their lives over the next year or more. You will talk to parents every day about their families, their schedules, their personalities, and their hopes for an amazing cultural exchange experience. If you can connect with people quickly, as well as follow up with a sense of urgency and desire to help, you will be great at this job. We guarantee lots of interesting stories!

 

This is a truly unique and diverse role in which your aptitude for active listening, problem-solving, keeping details straight and hitting weekly goals are all equally important. Your consultative approach and “soft” sales expertise will come in handy. You will be responsible for hitting goals within a defined region. Time management is essential as you keep track of your families and their needs. Sound overwhelming? It can be. If you’re the type that thrives on a challenge, we’re looking for you.

Some things about you:

  • You are competitive and love hitting goals.
  • You are adept at organizing multiple competing priorities
  • While others are bogged down in the reactive, you find ways to be proactive.
  • You truly love talking to people and are excited by the idea of helping them ease the chaos in their lives.
  • Challenge and high-pressure situations excite you – you’d much rather be crazy busy than bored.
  • You are resourceful. “I have no idea” is not in your vocabulary.
  • Your communication and customer service skills are in a dead heat for first place – you are not one to shy away from a difficult conversation.
  • While we will provide the training, you come with the emotional maturity and life experience to coach families on issues of childcare.

                                                                      

Some nitty gritty:

This job requires some Saturday work (4-6 times/year) and our team does have a peak season where, to hit your targets, you will find that extra hours may be necessary. After 1 year, you will be invited to travel to an international Cultural Care office. Sometimes we celebrate hitting goals and honoring overseas visitors with evening dinners and events. We also have opportunities to dress up like superheroes and 90’s Rockstars, and attend Disco-themed parties. If you have a problem with this, you should think twice before applying. Our “over-the-top” culture permeates everything we do.

 

A few of our benefits:

  • Monthly base salary and bonus potential
  • Market-leading health insurance options with Harvard Pilgrim
  • 3 weeks paid vacation (1st year), followed by 4 weeks (2nd year)
  • 25% company match for your 401(k) plan with Fidelity
  • Complimentary in-house language classes
  • Sunny open-concept office space
  • Company match of your charitable contributions (up to $500 per year)

 

Cultural Care Au Pair is a division of EF Education First, the world leader in international education.

About EF Education FirstWe’re 43,500 small. We’re teachers and students, creatives and analysts, visionaries and doers. We are 120 nationalities—and counting. Together, we open the world through education, breaking down barriers of language, culture and geography all over the world. Over the past 50 years, our mission has grown to include a diverse range of programs that give millions of students of all ages the freedom and confidence to explore the world through language, travel and academic opportunities. Follow us on LinkedIn or check out http://careers.ef.com to learn more about our amazing team, products, and customers.

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Account Manager - Account Services Team

Cambridge-1 Education Street

Account Manager – Account Services TeamCultural Care Au PairCambridge, MA

About Cultural Care:

We help young adults from around the world make the impressive commitment to spend a year living away from family and friends to live with an American host family. Cultural Care Au Pair is a designated program sponsor under the U.S. Department of State’s federally regulated au pair program. We provide support and program management during this exchange year. Cultural Care has recently celebrated 25 years of bringing families and au pairs together. We are a worldwide organization based in more than 20 countries. The average tenure of our US staff is 6 years – and increasing!  We are now about 50% based in our Boston and Denver offices and 50% field based.

About the role:

You are a natural relationship builder, and truly enjoy working in a collaborative environment. If you disliked group projects in college, this job is not for you. If you want to play a major role in keeping our cultural exchange program healthy and vibrant for years to come, this job may be perfect for you.

Use your superior communication skills and timely responsiveness in this highly visible position within our company. Working mostly through phone and email communication, you serve as the primary resource of information and problem solving for our host families, au pairs, contractors and colleagues. While fielding a decent amount of phone calls daily, you are able to maintain a positive attitude and make every customer feel like your top priority. With every inquiry, whether a host parent, au pair or contractor, you proactively add value to the overall customer experience, by being thorough and anticipating future needs. You will work directly with our vast and experienced team of Local Childcare Consultants (LCCs). Host families also look to Program Specialists as a trusted resource for any program or finance questions throughout the year. You can explain policies and procedures in a clear, helpful way and are not afraid to remind families of payment deadlines in a professional manner.

This role gives insight into every aspect of our organization, setting up the right candidate for growth opportunities. This position is also exciting to those who have a strong appreciation for other cultures and languages, because you’ll have direct contact with many of our au pairs.

A day in the life…

  • Kindly and effectively answer questions and resolve customer needs over the phone and email
  • Identify and implement opportunities to enhance customer experience
  • Engage in team-oriented activities: sharing ideas, giving feedback, and training new hires
  • Prioritize customer needs and set realistic expectations
  • Review documents to make sure we remain in 100% compliance with the US department of State
  • Call and email host families to remind them of program fees, due dates, credits and discounts
  • Responsible for the overall Accounts Receivable aspect of your region

Some things about you…

  • Demonstrated relationship-building experience
  • The ability to be a natural motivator, bringing passion and enthusiasm to a team
  • 1-2 years of work experience, preferably in customer service
  • Bachelor’s Degree
  • Problem solving and conflict resolution skills
  • Strong adaptability, flexibility, and resourcefulness

Some nitty gritty:

You will be invited to travel to our au pair training school in NY once within your first year of employment and, shortly thereafter, will be invited to travel to an international Cultural Care office. Sometimes we celebrate hitting goals and honoring overseas visitors with evening dinners and events. We also have opportunities to dress up like superheroes and 90’s Rockstars, and attend Disco-themed parties. If you have a problem with this, you should think twice before applying. Our “over-the-top” culture permeates everything we do.

A few of our benefits & perks:

  • Market-leading health insurance options with Harvard Pilgrim
  • 3 weeks paid vacation (1st year), followed by 4 weeks (2nd year)
  • 25% company match for your 401(k) contributions with Fidelity
  • Comprehensive training and professional development
  • Sunny open-concept office space
  • Company match of your charitable contributions (up to $500 per year)
  • Unlimited sick day policy – separate from vacation days
  • Complimentary in-house language classes

Cultural Care Au Pair is a division of EF Education First, the world leader in international education. Founded in 1965, EF’s mission is to open the world through education. To date, EF has helped millions of people learn a language, discover the world or earn an academic degree. For more information, visit http://www.ef.edu/careers.

 

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Community Consultant

San Francisco-Work From Home

LOCAL CHILDCARE CONSULTANT — CULTURAL CARE AU PAIROpenings in Presidio, Portrero Hill, Noe Valley, Richmond, Belmont, San Jose, Mountain View, Mill Valley, Half Moon Bay, and Pacifica.  Make a positive impact in your community!Cultural Care Au Pair helps families across the country secure childcare that provides flexibility, trust and cultural exchange. Joining our team of Local Childcare Consultants (LCCs) is a fantastic and flexible role for someone whoenjoys taking a proactive and collaborative approach to their work, connects quickly with others, can think on their feet, and has a true passion for cultural exchange. You’ll join a team of charismatic and dedicated childcare professionals, and benefit from all the resources and support you need to make each match between a family and their au pair into a success story.“I see being an LCC as a way of opening yourself to the world and constantly redefining what we call ‘normal’. Cultural exchange expands lives, communities and families in so many ways—emotionally, physically and mentally.” —MICHELLE GRAY, LCC IN MASSACHUSETTS“I’ve been an LCC for a long time—it continues to be enjoyable because of the infinite variety of interesting personalities and relationships that the program brings together. It will always be inspiring to help facilitate these relationships.” —DIANE STUART, LCC IN MARYLANDYour day-to-day as an LCC:
  • Providing support for both the host families and au pairs during their hosting experience
  • Conducting host families interviews and verification of references to be a part of the program
  • Hosting monthly au pair meetings and host family day conferences
  • Connecting with au pairs upon their arrival to the U.S.
  • Communicating with host families monthly
  • Ensuring we are recruiting quality families with reasonable program expectations
  • Enforcing U.S. Department of State regulations
  • Initiating grassroots marketing efforts to grow the au pair program
This role is a W-9 independent contractor opportunity. In this flexible and rewarding role, you have the ability to earn monthly stipends, commissions, and domestic or international travel.LEARN MORELet us know you’re interested and share a bit about yourself!
Apply for this position

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Community Consultant

Phoenix-Work From Home

LOCAL CHILDCARE CONSULTANT — CULTURAL CARE AU PAIRN Scottsdale, AZMake a positive impact in your community!Cultural Care Au Pair helps families across the country secure childcare that provides flexibility, trust and cultural exchange. Joining our team of Local Childcare Consultants (LCCs) is a fantastic and flexible role for someone whoenjoys taking a proactive and collaborative approach to their work, connects quickly with others, can think on their feet, and has a true passion for cultural exchange. You’ll join a team of charismatic and dedicated childcare professionals, and benefit from all the resources and support you need to make each match between a family and their au pair into a success story.“I see being an LCC as a way of opening yourself to the world and constantly redefining what we call ‘normal’. Cultural exchange expands lives, communities and families in so many ways—emotionally, physically and mentally.” —MICHELLE GRAY, LCC IN MASSACHUSETTS“I’ve been an LCC for a long time—it continues to be enjoyable because of the infinite variety of interesting personalities and relationships that the program brings together. It will always be inspiring to help facilitate these relationships.” —DIANE STUART, LCC IN MARYLANDYour day-to-day as an LCC:
  • Providing support for both the host families and au pairs during their hosting experience
  • Conducting host families interviews and verification of references to be a part of the program
  • Hosting monthly au pair meetings and host family day conferences
  • Connecting with au pairs upon their arrival to the U.S.
  • Communicating with host families monthly
  • Ensuring we are recruiting quality families with reasonable program expectations
  • Enforcing U.S. Department of State regulations
  • Initiating grassroots marketing efforts to grow the au pair program
This role is a W-9 independent contractor opportunity. In this flexible and rewarding role, you have the ability to earn monthly stipends, commissions, and domestic or international travel.LEARN MORELet us know you’re interested and share a bit about yourself!
Apply for this position

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Community Consultant

Chicago-Work From Home

LOCAL CHILDCARE CONSULTANT — CULTURAL CARE AU PAIRDeerfield, Lake Forest, Vernon Hills, LibertyvilleMake a positive impact in your community!Cultural Care Au Pair helps families across the country secure childcare that provides flexibility, trust and cultural exchange. Joining our team of Local Childcare Consultants (LCCs) is a fantastic and flexible role for someone whoenjoys taking a proactive and collaborative approach to their work, connects quickly with others, can think on their feet, and has a true passion for cultural exchange. You’ll join a team of charismatic and dedicated childcare professionals, and benefit from all the resources and support you need to make each match between a family and their au pair into a success story.“I see being an LCC as a way of opening yourself to the world and constantly redefining what we call ‘normal’. Cultural exchange expands lives, communities and families in so many ways—emotionally, physically and mentally.” —MICHELLE GRAY, LCC IN MASSACHUSETTS“I’ve been an LCC for a long time—it continues to be enjoyable because of the infinite variety of interesting personalities and relationships that the program brings together. It will always be inspiring to help facilitate these relationships.” —DIANE STUART, LCC IN MARYLANDYour day-to-day as an LCC:
  • Providing support for both the host families and au pairs during their hosting experience
  • Conducting host families interviews and verification of references to be a part of the program
  • Hosting monthly au pair meetings and host family day conferences
  • Connecting with au pairs upon their arrival to the U.S.
  • Communicating with host families monthly
  • Ensuring we are recruiting quality families with reasonable program expectations
  • Enforcing U.S. Department of State regulations
  • Initiating grassroots marketing efforts to grow the au pair program
This role is a W-9 independent contractor opportunity. In this flexible and rewarding role, you have the ability to earn monthly stipends, commissions, and domestic or international travel.LEARN MORELet us know you’re interested and share a bit about yourself!
Apply for this position

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Community Consultant

West Hempstead-Work From Home

LOCAL CHILDCARE CONSULTANT — CULTURAL CARE AU PAIROpenings in Huntington, Cold Spring Harbor, Bay Shore, Rockville Centre, Roslyn, and Rockaway BeachMake a positive impact in your community!Cultural Care Au Pair helps families across the country secure childcare that provides flexibility, trust and cultural exchange. Joining our team of Local Childcare Consultants (LCCs) is a fantastic and flexible role for someone whoenjoys taking a proactive and collaborative approach to their work, connects quickly with others, can think on their feet, and has a true passion for cultural exchange. You’ll join a team of charismatic and dedicated childcare professionals, and benefit from all the resources and support you need to make each match between a family and their au pair into a success story.“I see being an LCC as a way of opening yourself to the world and constantly redefining what we call ‘normal’. Cultural exchange expands lives, communities and families in so many ways—emotionally, physically and mentally.” —MICHELLE GRAY, LCC IN MASSACHUSETTS“I’ve been an LCC for a long time—it continues to be enjoyable because of the infinite variety of interesting personalities and relationships that the program brings together. It will always be inspiring to help facilitate these relationships.” —DIANE STUART, LCC IN MARYLANDYour day-to-day as an LCC:
  • Providing support for both the host families and au pairs during their hosting experience
  • Conducting host families interviews and verification of references to be a part of the program
  • Hosting monthly au pair meetings and host family day conferences
  • Connecting with au pairs upon their arrival to the U.S.
  • Communicating with host families monthly
  • Ensuring we are recruiting quality families with reasonable program expectations
  • Enforcing U.S. Department of State regulations
  • Initiating grassroots marketing efforts to grow the au pair program
This role is a W-9 independent contractor opportunity. In this flexible and rewarding role, you have the ability to earn monthly stipends, commissions, and domestic or international travel.LEARN MORELet us know you’re interested and share a bit about yourself!
Apply for this position

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Community Consultant

Boston-Work From Home

LOCAL CHILDCARE CONSULTANT — CULTURAL CARE AU PAIROpenings in Boston; Beacon Hill, Charlestown, Cambridge MA Make a positive impact in your community!Cultural Care Au Pair helps families across the country secure childcare that provides flexibility, trust and cultural exchange. Joining our team of Local Childcare Consultants (LCCs) is a fantastic and flexible role for someone whoenjoys taking a proactive and collaborative approach to their work, connects quickly with others, can think on their feet, and has a true passion for cultural exchange. You’ll join a team of charismatic and dedicated childcare professionals, and benefit from all the resources and support you need to make each match between a family and their au pair into a success story.“I see being an LCC as a way of opening yourself to the world and constantly redefining what we call ‘normal’. Cultural exchange expands lives, communities and families in so many ways—emotionally, physically and mentally.” —MICHELLE GRAY, LCC IN MASSACHUSETTS“I’ve been an LCC for a long time—it continues to be enjoyable because of the infinite variety of interesting personalities and relationships that the program brings together. It will always be inspiring to help facilitate these relationships.” —DIANE STUART, LCC IN MARYLANDYour day-to-day as an LCC:
  • Providing support for both the host families and au pairs during their hosting experience
  • Conducting host families interviews and verification of references to be a part of the program
  • Hosting monthly au pair meetings and host family day conferences
  • Connecting with au pairs upon their arrival to the U.S.
  • Communicating with host families monthly
  • Ensuring we are recruiting quality families with reasonable program expectations
  • Enforcing U.S. Department of State regulations
  • Initiating grassroots marketing efforts to grow the au pair program
This role is a W-9 independent contractor opportunity. In this flexible and rewarding role, you have the ability to earn monthly stipends, commissions, and domestic or international travel.LEARN MORELet us know you’re interested and share a bit about yourself!
Apply for this position

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Community Consultant

Seattle-Work From Home

LOCAL CHILDCARE CONSULTANT — CULTURAL CARE AU PAIRSeattle, WA (various communities throughout area)Make a positive impact in your community!Cultural Care Au Pair helps families across the country secure childcare that provides flexibility, trust and cultural exchange. Joining our team of Local Childcare Consultants (LCCs) is a fantastic and flexible role for someone whoenjoys taking a proactive and collaborative approach to their work, connects quickly with others, can think on their feet, and has a true passion for cultural exchange. You’ll join a team of charismatic and dedicated childcare professionals, and benefit from all the resources and support you need to make each match between a family and their au pair into a success story.“I see being an LCC as a way of opening yourself to the world and constantly redefining what we call ‘normal’. Cultural exchange expands lives, communities and families in so many ways—emotionally, physically and mentally.” —MICHELLE GRAY, LCC IN MASSACHUSETTS“I’ve been an LCC for a long time—it continues to be enjoyable because of the infinite variety of interesting personalities and relationships that the program brings together. It will always be inspiring to help facilitate these relationships.” —DIANE STUART, LCC IN MARYLANDYour day-to-day as an LCC:
  • Providing support for both the host families and au pairs during their hosting experience
  • Conducting host families interviews and verification of references to be a part of the program
  • Hosting monthly au pair meetings and host family day conferences
  • Connecting with au pairs upon their arrival to the U.S.
  • Communicating with host families monthly
  • Ensuring we are recruiting quality families with reasonable program expectations
  • Enforcing U.S. Department of State regulations
  • Initiating grassroots marketing efforts to grow the au pair program
This role is a W-9 independent contractor opportunity. In this flexible and rewarding role, you have the ability to earn monthly stipends, commissions, and domestic or international travel.LEARN MORELet us know you’re interested and share a bit about yourself!
Apply for this position

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Community Consultant

Greensboro-Work From Home

LOCAL CHILDCARE CONSULTANT — CULTURAL CARE AU PAIRGreensboro, NC - Make a positive impact in your community!Cultural Care Au Pair helps families across the country secure childcare that provides flexibility, trust and cultural exchange. Joining our team of Local Childcare Consultants (LCCs) is a fantastic and flexible role for someone whoenjoys taking a proactive and collaborative approach to their work, connects quickly with others, can think on their feet, and has a true passion for cultural exchange. You’ll join a team of charismatic and dedicated childcare professionals, and benefit from all the resources and support you need to make each match between a family and their au pair into a success story.“I see being an LCC as a way of opening yourself to the world and constantly redefining what we call ‘normal’. Cultural exchange expands lives, communities and families in so many ways—emotionally, physically and mentally.” —MICHELLE GRAY, LCC IN MASSACHUSETTS“I’ve been an LCC for a long time—it continues to be enjoyable because of the infinite variety of interesting personalities and relationships that the program brings together. It will always be inspiring to help facilitate these relationships.” —DIANE STUART, LCC IN MARYLANDYour day-to-day as an LCC:
  • Providing support for both the host families and au pairs during their hosting experience
  • Conducting host families interviews and verification of references to be a part of the program
  • Hosting monthly au pair meetings and host family day conferences
  • Connecting with au pairs upon their arrival to the U.S.
  • Communicating with host families monthly
  • Ensuring we are recruiting quality families with reasonable program expectations
  • Enforcing U.S. Department of State regulations
  • Initiating grassroots marketing efforts to grow the au pair program
This role is a W-9 independent contractor opportunity. In this flexible and rewarding role, you have the ability to earn monthly stipends, commissions, and domestic or international travel.LEARN MORELet us know you’re interested and share a bit about yourself!

About EF Education First We’re 43,500 small. We’re teachers and students, creatives and analysts, visionaries and doers. We are 120 nationalities—and counting. Together, we open the world through education, breaking down barriers of language, culture and geography all over the world. Over the past 50 years, our mission has grown to include a diverse range of programs that give millions of students of all ages the freedom and confidence to explore the world through language, travel and academic opportunities. Follow us on LinkedIn or check out http://careers.ef.com to learn more about our amazing team, products, and customers

 

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Community Consultant

Cincinnati-Work From Home

LOCAL CHILDCARE CONSULTANT — CULTURAL CARE AU PAIRCincinnati, OH - Make a positive impact in your community!Cultural Care Au Pair helps families across the country secure childcare that provides flexibility, trust and cultural exchange. Joining our team of Local Childcare Consultants (LCCs) is a fantastic and flexible role for someone whoenjoys taking a proactive and collaborative approach to their work, connects quickly with others, can think on their feet, and has a true passion for cultural exchange. You’ll join a team of charismatic and dedicated childcare professionals, and benefit from all the resources and support you need to make each match between a family and their au pair into a success story.“I see being an LCC as a way of opening yourself to the world and constantly redefining what we call ‘normal’. Cultural exchange expands lives, communities and families in so many ways—emotionally, physically and mentally.” —MICHELLE GRAY, LCC IN MASSACHUSETTS“I’ve been an LCC for a long time—it continues to be enjoyable because of the infinite variety of interesting personalities and relationships that the program brings together. It will always be inspiring to help facilitate these relationships.” —DIANE STUART, LCC IN MARYLANDYour day-to-day as an LCC:
  • Providing support for both the host families and au pairs during their hosting experience
  • Conducting host families interviews and verification of references to be a part of the program
  • Hosting monthly au pair meetings and host family day conferences
  • Connecting with au pairs upon their arrival to the U.S.
  • Communicating with host families monthly
  • Ensuring we are recruiting quality families with reasonable program expectations
  • Enforcing U.S. Department of State regulations
  • Initiating grassroots marketing efforts to grow the au pair program
This role is a W-9 independent contractor opportunity. In this flexible and rewarding role, you have the ability to earn monthly stipends, commissions, and domestic or international travel.LEARN MORELet us know you’re interested and share a bit about yourself!

About EF Education First We’re 43,500 small. We’re teachers and students, creatives and analysts, visionaries and doers. We are 120 nationalities—and counting. Together, we open the world through education, breaking down barriers of language, culture and geography all over the world. Over the past 50 years, our mission has grown to include a diverse range of programs that give millions of students of all ages the freedom and confidence to explore the world through language, travel and academic opportunities. Follow us on LinkedIn or check out http://careers.ef.com to learn more about our amazing team, products, and customers

 

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Community Consultant

Brooklyn-Work From Home

LOCAL CHILDCARE CONSULTANT — CULTURAL CARE AU PAIRNew York City, Columbia University AreaMake a positive impact in your community!Cultural Care Au Pair helps families across the country secure childcare that provides flexibility, trust and cultural exchange. Joining our team of Local Childcare Consultants (LCCs) is a fantastic and flexible role for someone whoenjoys taking a proactive and collaborative approach to their work, connects quickly with others, can think on their feet, and has a true passion for cultural exchange. You’ll join a team of charismatic and dedicated childcare professionals, and benefit from all the resources and support you need to make each match between a family and their au pair into a success story.“I see being an LCC as a way of opening yourself to the world and constantly redefining what we call ‘normal’. Cultural exchange expands lives, communities and families in so many ways—emotionally, physically and mentally.” —MICHELLE GRAY, LCC IN MASSACHUSETTS“I’ve been an LCC for a long time—it continues to be enjoyable because of the infinite variety of interesting personalities and relationships that the program brings together. It will always be inspiring to help facilitate these relationships.” —DIANE STUART, LCC IN MARYLANDYour day-to-day as an LCC:
  • Providing support for both the host families and au pairs during their hosting experience
  • Conducting host families interviews and verification of references to be a part of the program
  • Hosting monthly au pair meetings and host family day conferences
  • Connecting with au pairs upon their arrival to the U.S.
  • Communicating with host families monthly
  • Ensuring we are recruiting quality families with reasonable program expectations
  • Enforcing U.S. Department of State regulations
  • Initiating grassroots marketing efforts to grow the au pair program
This role is a W-9 independent contractor opportunity. In this flexible and rewarding role, you have the ability to earn monthly stipends, commissions, and domestic or international travel.LEARN MORELet us know you’re interested and share a bit about yourself!

About EF Education First We’re 43,500 small. We’re teachers and students, creatives and analysts, visionaries and doers. We are 120 nationalities—and counting. Together, we open the world through education, breaking down barriers of language, culture and geography all over the world. Over the past 50 years, our mission has grown to include a diverse range of programs that give millions of students of all ages the freedom and confidence to explore the world through language, travel and academic opportunities. Follow us on LinkedIn or check out http://careers.ef.com to learn more about our amazing team, products, and customers

 

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Placement Operations Specialist

Cambridge-Two Education Circle

Placement Operations SpecialistCultural Care Au PairCambridge, MA

Please include a Cover Letter with your application.

Overview:

Do you want to work in a fun, high-energy environment where you can make a difference in people’s lives each day and help open the world through education and cultural exchange? Cultural Care Au Pair is seeking

a Placement Operations Specialist

who will work to create the strongest, most dynamic pool of au pair candidates and support staff

in the US and in 28 markets worldwide

.

This role is a great entry into the world of Cultural Care, and offers exciting potential career advan

cement for the right candidate.

Who are we?

Cultural Care Au Pair helps young adults from around the world make the impressive commitment to spend a year living away from family and friends to live with an American host family. Cultural Care Au Pair is a designated program sponsor under the U.S. Department of State’s federally regulated au pair program. We provide support and program management during this exchange year. Cultural Care has recently celebrated 25 years of bringing families and au pairs together. We are a worldwide organization based in more than 20 countries. The average tenure of our US staff is 6 years – and increasing!  We are now about 50% based in our Boston and Denv

er offices and 50% field based.

About the role:

Placement Operations Specialists act as the vital bridge between US and overseas operations. A Placement Operations Specialist is responsible for ensuring the quality of candidates from the markets that they work with, and ensuring those candidates meet the needs of our organization and host families.

You will communicate daily with recruitment markets and our placement team. You will answer questions, and, at times, navigate complex situations. In this role, you will also conduct some of the reporting and analytics for the company. In tandem with management of markets and relationships, you will also have daily and weekly reporting responsibilities that involve the manipulation and analysis of data.

The ideal candidate should have:

  • Bachelor’s degree

  • 2 years office experience

  • Adaptability

    , flexibility,

    creativity,

    and resourcefulness

  • Excellent time management and organizational skills

  • A love for analysis and data

  • An a

    bility to communicate across cultures

  • An entrepreneurial spirit and a positive and upbeat demeanor

Who are you?

  • You have a passion for data. You are comfortable in the thick of Excel, but also have a knack for presenting data to different audiences, with different needs

  • You have a very strong attention to detail, and desire to see processes through to completion

  • You constantly ask “

    why?” and “

    how can I do this better?”

  • You love a good puzzle and are motivated by challenges

A few of our benefits and perks:

  • Market-leading health insurance options with Harvard Pilgrim

  • 3 weeks paid vacation (1st

     

    year), followed by 4 weeks (2nd

     

    year)

  • 25% company match for your 401(k) contributions with Fidelity

  • Comprehensive training and professional development

  • Sunny open-concept office space

  • Company match of your charitable contributions (up to $500 per year)

  • Complimentary in-house language classes

About EF Education First:We’re 43,500 small. We’re teachers and students, creatives and analysts, visionaries and doers. We are 120 nationalities—and counting. Together, we open the world through education, breaking down barriers of language, culture and geography all over the world. Over the past 50 years, our mission has grown to include a diverse range of programs that give millions of students of all ages the freedom and confidence to explore the world through language, travel and academic opportunities. Follow us on LinkedIn or check out http://careers.ef.com to learn more about our amazing team, products, and customers.
Apply for this position

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Program Director

Los Angeles-Work From Home

Program Director (Field)Cultural Care Au PairWork from home-based office, California

About Cultural Care:

We help young adults from around the world make the impressive commitment to spend a year living away from family and friends to care for young children in an American host family. We also help support American parents in their search for a unique childcare solution where they welcome this young person from overseas into their home as a member of their family. This program takes a village to pull together and that’s where our team comes in.  We are a worldwide organization based in more than 20 countries.  Employees get excellent benefits (including a great discount for your own au pair childcare) and we focus on having lots of fun along the way.  Beyond loving what we do, we are a solid group. The average tenure of our US staff is 6 years – and increasing!  We are now about 50% based in our Boston and Denver offices and 50% field based.

About the role:

The program director team is the largest group of the field-based teams at Cultural Care. They directly manage a team of independent contractors and are fully responsible for the management of the region they cover, with a heavy emphasis on conflict resolution and mediation. It’s like running a small town every day; lots of interesting stories, not for the faint of heart but the wins are way worth celebrating.  Some people say they are making a difference. We truly are. Every day.

We are looking for a superstar candidate to grow our team. This is a truly unique and diverse role in which your aptitude for active listening, conflict resolution, keeping details straight and executing on a strategy are all equally important. There are even some sales elements in here. You will be responsible for goals and growth within your region. There are many different parts to the role, all of them important, all of them competing for your attention. Sound overwhelming? It can be. If you’re the type that thrives on a challenge, we’re looking for you.

Some things about you:

  • You think strategically but know how stay on top of your details.
  • When we look up multi-tasking, your picture is there.
  • Difficult conversations, conflict resolution and high-pressure situations excite you.
  • You are resourceful; “I have no idea” is not in your vocabulary.
  • Your communication and customer service skills are in a dead heat for first place.
  • You are a leader, not a follower. Quite literally for 5 years or more.
  • You’ve (finally) learned how to mentor, coach and teach others to fish rather than doing it all yourself.                                                    

Some nitty gritty:

As we mentioned, it’s a work from home role. The expectation there is that you have the space, a computer, hard drive memory & high-speed wired internet connection to work from home.  We do a rotating Saturday schedule and on-call schedule so you can expect to occasionally work on the weekends and evenings during the year.  There are also 2-3 times a year where you will have travel opportunities.

There are a lot of benefits beyond dress code that a work from home role brings. You know, daily homemade lunches, no commuting road-rage. And you can be home for that 4 hour window that the cable company gives you. Having said that, our field-based positions are full-time 9-5:30 jobs (or longer depending on your workload that day) where the phones will be ringing and Skype will be jumping. Home based?  Yes. Flex-time? Not so much. Still, the dress code is easy and the coffee is as good as you make it.

About EF Education First:We’re 43,500 small. We’re teachers and students, creatives and analysts, visionaries and doers. We are 120 nationalities—and counting. Together, we open the world through education, breaking down barriers of language, culture and geography all over the world. Over the past 50 years, our mission has grown to include a diverse range of programs that give millions of students of all ages the freedom and confidence to explore the world through language, travel and academic opportunities. Follow us on

 

LinkedInor check out

 

http://careers.ef.com

 

to learn more about our amazing team, products, and customers.

Apply for this position

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