CAREERS WITH CULTURAL CARE

About working here

Cultural Care Au Pair is always looking for talented individuals to join our growing network. Below you can review full-time positions available at Cultural Care Au Pair’s corporate office, as well as any opportunities for local representatives in various locations across the country. Cultural Care Au Pair is an Equal Opportunity Employer.

We make a difference

We're proud that our work changes the lives of young people from abroad, and enriches the lives of American families across the U.S.

We're committed to our work here

The average tenure of our staff here is 6 years, and 25% of us have been around for 9 years or more. 10% of staff members have hosted an au pair and 95% have experienced cultural exchange.

A workspace that suits everyone

Some positions sit in our spectacular offices in Boston or Denver. Other jobs allow you to telecommute from your home office so you can rock your yoga pants and skip the daily commutes.

Wellness, wellbeing & fun

From our “Walk This May” pedometer challenge, bi-weekly Fika coffee breaks, to our staff “Happiness” Facebook group, we take time to celebrate the good stuff in life.

 

Open positions

  • Regional Manager, Vienna

    Vienna-Karntner Strasse

    Regional Manager Vienna Cultural Care Au Pair  is looking for a sales-driven and goal-oriented Regional Manager to join the Cultural Care Au Pair sales team in Vienna. The role As a Regional Manager you are the main point of contact for...

  • Sales Manager

    Bogota-Carrera 9

    Cultural Care Au Pair is currently looking a Sales Coordinator to join our team in Bogota. You will be responsible for recruiting au pairs for the Cultural Care program. You will also have responsibility for growing the Country market and ensuring...

  • Country Product Manager

    Prague-Vodickova

    Cultural Care Au Pair is looking for a Country Product Manager to lead the Czech team out of our Prague office. We are looking for an ambitious, organized and results-driven professional who will be responsible for recruiting Czech Au Pairs for the...

  • Sales Coordinator

    Prague-Vodickova

    Cultural Care Au Pair is currently looking for a Sales Coordinator to join our team in Prague.  You will be responsible for recruiting au pairs for the Cultural Care program. You will also have responsibility for growing the Czech...

  • Regional Manager

    Paris-Avenue De Provence

    Regional Manager Location: Paris, France  COMPANY DESCRIPTION Cultural Care Au Pair  is a leading provider of cultural and educational exchange through a quality childcare program. We have promoted international understanding by bringing...

  • Program Consultant

    Berlin-Friedrichstrasse

    Program Consultant: Cultural Care Germany GmbH Location: Berlin Please include cover letter and resume with your application   Description: Do you want to work in a fun, high-energy environment, where you can make a difference in people’s lives...

  • Recruitment Consultant

    Berlin-Friedrichstrasse

    Please include cover letter and resume with your application Description: Do you want to work in a fun, high-energy environment, where you can make a difference in people’s lives every day, and help open the world through education and cultural...

  • Country Product Manager Dublin

    Dublin-Fitzwilliam Square

    Title: Country Product Manager, Dublin Product: Cultural Care Au Pair Location: Dublin, Ireland The role We are looking for an ambitious, organized and results driven professional, with experience in sales, to lead our Cultural Care Au Pair...

  • Sales Coordinator

    Dublin-Fitzwilliam Square

    Cultural Care Au Pair  is a leading provider of cultural and educational exchange through a quality childcare programme. We have promoted international understanding by bringing young people of the world together with American families since...

  • Sales Coordinator

    Rome-Largo del Teatro Valle

    Cultural Care Au Pair  is a leading provider of cultural and educational exchange through a quality childcare programme. We have promoted international understanding by bringing young people of the world together with American families since...

  • Regional Manager

    Polanco-Jaime Balmes

    Cultural Care Au Pair is currently looking for a Regional Manager to join our team in Mexico City. You will be responsible for recruiting au pairs for the Cultural Care program. You will also have responsibility for growing a region of the Country...

  • Sales Coordinator

    Amsterdam-De Boelelaan

      Cultural Care Au Pair  is a leading provider of cultural and educational exchange through a quality childcare programme. We have promoted international understanding by bringing young people of the world together with American families...

  • Sales Coordinator

    Warsaw-Marszalkowska

    As  Sales Coordinator  you are the main point of contact for au pairs from the moment they enquire about our program until they have completed their au pair application. This is a  hands-on sales role  to inspire, motivate,...

  • Sales Coordinator

    Madrid-Maria de Molina

    Cultural Care Au Pair is currently looking for a Sales Coordinator to join our team in Madrid.  You will be responsible for recruiting au pairs for the Cultural Care program. You will also have responsibility for growing the Spanish...

  • Finnish speaking Sales Coordinator

    Stockholm-Strandvagen

    EF Cultural Care Au Pair is looking for a Sales Coordinator for Finland. You will help connecting thousands of young ambitious people from Sweden with host families across the United States. We are looking for an ambitious, organized and...

  • Sales Coordinator

    Stockholm-Strandvagen

    EF Cultural Care Au Pair is looking for a Sales Coordinator for Sweden. You will help connecting thousands of young ambitious people from Sweden with host families across the United States. We are looking for an ambitious, organized and...

  • Digital Marketing Analyst

    Lucerne-Haldenstrasse

    Digital Marketing Analyst Cultural Care Au Pair Culturalcare.com Lucerne, Switzerland Cultural Care Au Pair (a division of EF Education First) is seeking a passionate, happy, energetic and results-oriented Digital Marketing Analyst to join our...

  • Email Automation Specialist

    Lucerne-Haldenstrasse

    Email Automation Specialist   Cultural Care Au Pair   Lucerne, Switzerland Cultural Care Au Pair (a division of EF Education First) is seeking a passionate and results-oriented Email Automation Specialist to join our energetic in-house marketing...

  • Travel Operations Coordinator

    Lucerne-Haldenstrasse

    Travel Operations Coordinator C ultural Care Au Pair,  Lucerne, Switzerland   Are you passionate about travelling? Are you service minded, analytical and proactive? Do you thrive in a young environment where management relies on your...

  • Accountant

    Cambridge-1 Education Street

    Accountant Cultural Care Au Pair Cambridge, MA Synopsis Can you describe yourself as an energetic, ambitious, goal-oriented, well-organized , future entrepreneur , who would like to gain experience in the field of accounting? In this accounting...

  • .NET Developer

    Cambridge-1 Education Street

    .NET Developer Cultural Care Au Pair Cambridge, MA   A bout Cultural Care : We help young adults from around the world make the impressive commitment to spend a year living away from family and friends to live with an American host family....

  • Creative Technologist

    Cambridge-Two Education Circle

    For 50 years EF has been working toward one global mission: Opening the World Through Education. Today, Cultural Care Au Pair in Boston is looking for a Creative Technologist (a front end dev with an eye for design). The Role In this role,...

  • Digital Marketing Analyst - Cambridge, MA

    Cambridge-1 Education Street

    Digital Marketing Analyst Cultural Care Au Pair Culturalcare.com Cambridge, MA Cultural Care Au Pair (a division of EF Education First) is seeking a passionate and results-oriented Digital Marketing Analyst to join our energetic in-house marketing...

  • Director of Placement and Sales

    Cambridge-1 Education Street

    Director of  Placement and Sales Cultural Care Au Pair Cambridge, MA   EF Education First is the world leader in international education.   With more than 40,500 staff and teachers working in 53 countries around the world, our mission is simple:...

  • Matching Specialist - Cambridge Office

    Cambridge-1 Education Street

    Matching Specialist Cultural Care Au Pair Cambridge, MA Please include a Cover Letter with your application. About Cultural Care: We help young adults from around the world make the impressive commitment to spend a year living away from family and...

  • Account Manager - Account Services Team

    Cambridge-1 Education Street

    Account Manager – Account Services Team Cultural Care Au Pair Cambridge, MA A bout Cultural Care : We help young adults from around the world make the impressive commitment to spend a year living away from family and friends to live with an...

  • Account Manager - Account Services Team, Denver

    Denver-Blake Street

    Account Manager – Account Services Team Cultural Care Au Pair Denver, CO About Cultural Care: We help young adults from around the world make the impressive commitment to spend a year living away from family and friends to live with an American...

  • Au Pair Training School Summer Internship

    West Hempstead-Work From Home

    Au Pair Training School Summer Internship   Overview: T he Summer I ntern with Cultural Care Au Pair will work closely with our full time staff members to facilitate au pair orientation on a weekly basis from June 28 th through August 20th . The...

  • Community Consultant

    Upper East Manhattan-Work From Home

    LOCAL CHILDCARE CONSULTANT — CULTURAL CARE AU PAIR Inwood, Upper East Side, Brooklyn NY Make a positive impact in your community! Cultural Care Au Pair helps families across the country secure childcare that provides flexibility, trust...

  • Community Consultant

    Seattle-Work From Home

    LOCAL CHILDCARE CONSULTANT — CULTURAL CARE AU PAIR Seattle, WA (various communities throughout area) Make a positive impact in your community! Cultural Care Au Pair helps families across the country secure childcare that provides flexibility,...

  • Community Consultant

    Santa Fe-Work From Home

    LOCAL CHILDCARE CONSULTANT — CULTURAL CARE AU PAIR Santa Fe, NM Make a positive impact in your community! Cultural Care Au Pair helps families across the country secure childcare that provides flexibility, trust and cultural...

  • Community Consultant

    San Rafael-Work From Home

    LOCAL CHILDCARE CONSULTANT — CULTURAL CARE AU PAIR Santa Fe, NM Make a positive impact in your community! Cultural Care Au Pair helps families across the country secure childcare that provides flexibility, trust and cultural...

  • Community Consultant

    West Bloomfield-Work From Home

    LOCAL CHILDCARE CONSULTANT — CULTURAL CARE AU PAIR West Bloomfield, Troy, Rochester Hills, Michigan Make a positive impact in your community! Cultural Care Au Pair helps families across the country secure childcare that provides flexibility,...

  • Community Consultant

    Chicago-Work From Home

    LOCAL CHILDCARE CONSULTANT — CULTURAL CARE AU PAIR North Chicago/Wilmette/Lake Forest, IL (Chicago area) Make a positive impact in your community! Cultural Care Au Pair helps families across the country secure childcare that provides...

  • Community Consultant

    Cincinnati-Work From Home

    LOCAL CHILDCARE CONSULTANT — CULTURAL CARE AU PAIR Cincinnati, OH Make a positive impact in your community! Cultural Care Au Pair helps families across the country secure childcare that provides flexibility, trust and cultural...

  • Community Consultant

    Burlington-Work From Home

    LOCAL CHILDCARE CONSULTANT — CULTURAL CARE AU PAIR Middlebury, Stowe, and Montpelier, VT Make a positive impact in your community! Cultural Care Au Pair helps families across the country secure childcare that provides flexibility, trust and...

  • Community Consultant

    Sewell-Work From Home

    LOCAL CHILDCARE CONSULTANT — CULTURAL CARE AU PAIR South Jersey, Sewell, Margate City, Linwood, Cape May, NJ Make a positive impact in your community! Cultural Care Au Pair helps families across the country secure childcare that provides...

  • Director of Account Services

    Denver-Blake Street

    Director of Account Services Cultural Care Au Pair Denver, CO Please send cover letter and resume About Cultural Care: We help young adults from around the world make the impressive commitment to spend a year living away from family and friends to...

  • Director of Placement Operations

    Cambridge-1 Education Street

    Director of Placement O perations Cultural Care Au Pair Cambridge, MA   The Placement Operations team is at the heart of the au pair program and serves as the lia i son between our overseas and US based recruitment efforts.  They are responsible...

  • Field Program Director - East Coast

    Montauk-Work From Home

    Program Director (Field) Cultural Care Au Pair Work from home-based office, US   About Cultural Care: We help young adults from around the world make the impressive commitment to spend a year living away from family and friends to care for young...

  • Field Program Director - New England

    Brookline-Work From Home

    Program Director (Field) Cultural Care Au Pair Work from home-based office, New England About Cultural Care: We help young adults from around the world make the impressive commitment to spend a year living away from family and friends to care for...

  • Field Program Director - New England

    Hartford-Work From Home

    Program Director (Field) Cultural Care Au Pair Work from home-based office, New England About Cultural Care: We help young adults from around the world make the impressive commitment to spend a year living away from family and friends to care for...

  • Field Program Director - NJ area

    Hoboken-Work From Home

    Program Director (Field) Cultural Care Au Pair Work from home-based office, US About Cultural Care: We help young adults from around the world make the impressive commitment to spend a year living away from family and friends to care for young...

Regional Manager, Vienna

Vienna-Karntner Strasse

Regional Manager

Vienna

Cultural Care Au Pair  is looking for a sales-driven and goal-oriented Regional Manager to join the Cultural Care Au Pair sales team in Vienna.

The roleAs a Regional Manager you are the main point of contact for au-pairs from the moment they enquire about our program until they have completed their au-pair application. This is a true hands-on opportunity for an entrepreneurial individual with excellent skills in sales and business development in your assigned region. The position requires you to be self-motivated with a strong ability to organize and structure your tasks, knowing what to prioritize and when. Daily routines include, among other things: Sales activities, incoming calls, telesales, screening of candidates, visiting info centers and schools. You are a strong communicator who loves to present in front of an audience.

Key responsibilities

  • Take full ownership of sales in your region to ensure that sales targets are met
  • Hire, train, and supervise a team of regional leaders
  • Develop our relationship with several local organizations by visiting fairs, universities, and other events
  • Provide excellent customer service and support all client enquiries in a proactive manner
  • Screen applications and coach candidates though the application process in a timely manner

 The successful candidate

  • Strong passion for sales and a high achiever
  • High level of personal motivation – a real “self-starter”
  • Charismatic, positive and passionate in their personality
  • Be a leader the team will follow as well as a strong team player
  • Well-organized, detail oriented and proactive
  • Ideally would have been an au pair or has studied or worked abroad for some time
  • Has a strong entrepreneurial spirit and is able to work and meet strict deadlines

 Qualifications

  • Native level of German
  • Full proficiency in English
  • University or business school graduate
  • 1-2 years of sales experience
  • Sales oriented and a competitive attitude
  • Organizing skills and attention to detail
  • Excellent interpersonal and communication skills
  • International experience

About Us

Cultural Care Au Pair is part of EF Education First, the world’s largest private educational company, focused on language learning, educational travel, cultural exchange, and academic programs. EF Education First has schools and offices in over 50 countries and employs over 43,000 staff and teachers. Subsidiaries include, among others: International Language Centers, High School Exchange Year, Hult International Business School, and Educational Tours.

Cultural Care Au Pair is a leading provider of cultural and educational exchange through a quality childcare program. We have promoted international understanding by bringing young people of the world together with American families since 1989.

EF is an equal opportunities employer, which offers competitive salaries and a multicultural working environment. If you are motivated by the prospect of an international career with a dynamic and forward-thinking company, we want to hear from you. Please, submit your cover letter and your resume in English.

Apply for this position

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Sales Manager

Bogota-Carrera 9

Cultural Care Au Pair is currently looking a Sales Coordinator to join our team in Bogota. You will be responsible for recruiting au pairs for the Cultural Care program. You will also have responsibility for growing the Country market and ensuring that sales goals are met. The role calls for someone who displays a great deal of responsibility and autonomy, is very sales driven and has excellent communication skills.

Role

As a Sales Coordinator, You will have hands-on involvement in the recruitment, screening and coaching of our potential au pairs. The position requires you to be goal-driven with a can-do attitude and strong work ethic. You should be self-motivated with a strong ability to organize and structure your tasks, knowing what to prioritize and when to be able to drive the recruitment process.

Your role is to inspire, motivate, screen and coach potential candidates for our au pair program so you must understand the fine balance between sales efficiency and first class customer service. You must be a good listener and relationship builder to understand the true needs and motivators of your customers, and to set up them up for success.

Responsibilities

* taking full ownership of sales in your region to reach sales targets

* driving sales on the telephone through high quality consultative calls

* daily administrative tasks and screening applications

* coaching candidates through the application process in a timely manner

* achieving excellent customer service and support proactively responding to client queries

* giving presentations, au pair interviews and occasional face-to-face consultations in the office

* organization, implementation and support of informational meetings, events and fairs

* contributing to marketing activities on- and offline.

 

Personal Qualities

 

* Sales- and goal oriented

* High level of personal motivation – a real “self-starter”

* Competitive

* Charismatic, positive and passionate in their personality

* Team player

* Well-organized, detail oriented and proactive

* Experience working or studying abroad preferable

Professional Qualifications and Skills

* Degree from University or Business School

* Native fluency in Language and English

* 2-5 years of working experience

* Experience in staff management

* Preference for a sales background

* Excellent interpersonal and communication skills

* Demonstrated proficiency with MS Office applications including: Excel, Word, PowerPoint, Outlook

About Us

We are a leading provider of cultural and educational exchange through a quality childcare program. We have promoted international understanding by bringing young people of the world together with American families since 1989. Cultural Care Au Pair is part of EF Education First. EF is the world’s largest private educational company, focused on language learning, educational travel, cultural exchange, and academic programs.

EF is an equal opportunities employer. EF offers a multicultural working environment. If you are motivated by the prospect of an international career with a dynamic and forward-thinking company, we want to hear from you.

Apply for this position

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Country Product Manager

Prague-Vodickova

Cultural Care Au Pair is looking for a Country Product Manager to lead the Czech team out of our Prague office. We are looking for an ambitious, organized and results-driven professional who will be responsible for recruiting Czech Au Pairs for the Cultural Care program.

The  roleAs a Country Product Manager you will manage the Czech team like your own small business; you are involved in all facets of its success, including but not limited to strategy development, sales and marketing, goal setting, staff management, budgeting, and collateral production.  You will lead the Czech team to recruit from start to finish prospective au pairs who want to travel to the United States.  This is a true hands-on management opportunity for an entrepreneurial individual with a drive for sales, business development, and staff management.  

Who you are

  • Sales Nerd

    :

    “Challenger sale,” “needs analysis,” “benefits presentation,” “assumptive close”… you know these terms, love them and may have even (admit it!) have practiced them in the mirror. Your passion for sales drives you to constantly learn and refine your craft, and to help others perfect theirs. You’re the kind of person who keeps telemarketers on the phone, even when they call during dinner, to listen for new techniques.
  • Coach: you are a natural teacher. You take great pride and enjoyment in understanding what makes people tick and how to help them excel.
  • Self-Driver

    :

    you thrive in an entrepreneurial environment and take ownership for both process and results. You are very willing to push the envelope with new, exciting, and sometimes unconventional ways of doing things.
  • Team Player: you are a genuine networker who easily builds trust and collaborates across the organization. You see the big picture and strive to contribute on a big scale

 Key responsibilities

  • Meet target sales goals
  • Develop marketing plans and public relations strategy
  • Hire, manage and coach in-house staff and local representatives around the country
  • Develop and foster relationships within our global organization
  • Maintain internal CRM systems
  • Manage budget and work independently within the budget guidelines
  • Ensure a high level of customer service and satisfaction

Additional personal qualities

  • Influential in managing sales goals
  • Motivational with your team, as well as the local communities of your market
  • Goal oriented and competitive
  • Charismatic, positive and passionate 
  • Well-organized, detail oriented and proactive
  • Proven ability to work in a multicultural environment

 

Professional Requirements

  • Extensive sales and staff management experience
  • University degree
  • Czech native-level speaker
  • Fluency in English
  • Proven success with direct sales and customer service
  • Excellent interpersonal and communication skills
  • Social media and/or database management experience

 

About UsCultural Care Au Pair

 

is the leading live-in au pair program in the industry and has been in operation since 1989. Cultural Care is a US government-designated program allowing young people the opportunity to experience America for a year. Au Pairs live as family members and attend courses at a local college. In exchange, they offer their host families up to 45 hours per week of live-in childcare. Host families are able to bring a little of the world into their homes and au pairs have the chance to spend a year with an American family. To learn more please visit

 

www.culturalcare.com or

 

www.ef.com.

Cultural Care Au Pair is part of the EF Education First family. EF is the world’s largest private educational company, focused on language learning, educational travel, cultural exchange, and academic programs.  EF is an equal opportunities employer. EF offers competitive salaries and a multicultural working environment. If you are motivated by the prospect of an international career with a dynamic and forward-thinking company, we want to hear from you. Please, submit your cover letter and your resume.

 

Apply for this position

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Sales Coordinator

Prague-Vodickova

Cultural Care Au Pair is currently looking for a Sales Coordinator to join our team in Prague.  You will be responsible for recruiting au pairs for the Cultural Care program. You will also have responsibility for growing the Czech Republic market and ensuring that sales goals are met. The role calls for someone who displays a great deal of responsibility and autonomy, is very sales driven and has excellent communication skills.

The role

 

As Sales Coordinator, you will have hands-on involvement in the recruitment, screening and coaching of our potential au pairs. The position requires you to be goal-driven with a can-do attitude and strong work ethic. You should be self-motivated with a strong ability to organize and structure your tasks, knowing what to prioritize and when to be able to drive the recruitment process.

Your role is to inspire, motivate, screen and coach potential candidates for our au pair program so you must understand the fine balance between sales efficiency and first class customer service. You must be a good listener and relationship builder to understand the true needs and motivators of your customers, and to set up them up for success.

 Responsibilities

  • Taking full ownership of sales in your region to reach sales targets
  • Driving sales on the telephone through high quality consultative calls
  • Daily administrative tasks and screening applications
  • Coaching candidates through the application process in a timely manner
  • Achieving excellent customer service and support proactively responding to client queries
  • Giving presentations, au pair interviews and occasional face-to-face consultations in the office
  • Organization, implementation and support of informational meetings, events and fairs
  • Contributing to marketing activities on- and offline.

Personal Qualities

  • Sales- and goal oriented
  • High level of personal motivation – a real “self-starter”
  • Competitive
  • Charismatic, positive and passionate in their personality
  • Team player
  • Well-organized, detail oriented and proactive
  • Experience working or studying abroad preferable

Professional Skills/qualifications

  • Degree from University or Business School
  • Native fluency in Czech and English
  • Proven sales background
  • Excellent interpersonal and communication skills
  • Driver’s license
  • Demonstrated proficiency with MS Office applications including: Excel, Word, PowerPoint, Outlook

 

 

About Us

We are a leading provider of cultural and educational exchange through a quality childcare program. We have promoted international understanding by bringing young people of the world together with American families since 1989. Cultural Care Au Pair is part of EF Education First. EF is the world’s largest private educational company, focused on language learning, educational travel, cultural exchange, and academic programs. 

EF is an equal opportunities employer. EF offers a multicultural working environment. If you are motivated by the prospect of an international career with a dynamic and forward-thinking company, we want to hear from you.

Apply for this position

Share Position

Regional Manager

Paris-Avenue De Provence

Regional Manager

Location: Paris, France

 COMPANY DESCRIPTION

Cultural Care Au Pair is a leading provider of cultural and educational exchange through a quality childcare program. We have promoted international understanding by bringing young people of the world together with American families since 1989. Cultural Care Au Pair is part of EF Education First, one of the leading organizations in the field of language studies and cultural exchange with 500 offices and schools in over 52 countries around the world.  Learn more at culturalcare.fr

JOB DESCRIPTION

As a Regional Manager you will join the Cultural Care Au Pair team in Paris and will be responsible for the planning, execution and project management of Cultural Care Au Pair’s sales and on- and offline marketing activities in France, including daily routines like incoming calls, admin, tele-sales, screening of candidates, visiting info centers, schools and local organizations and more. This is a true hands-on opportunity for an entrepreneurial individual with skills in sales and business development.  The ideal candidate for this job has experience working or studying abroad.

Key responsibilities

  • Develop and grow our market to ensure that sales goals are met
  • Develop our relationships with several local organizations
  • Ensure a high level of customer service and satisfaction

QUALIFICATIONS

Ideal Personal Qualities

  • Sales and goal oriented
  • High level of personal motivation – a real “self-starter”
  • Competitive
  • Charismatic, positive and passionate in their personality
  • Team player
  • Well-organized, detail oriented and proactive

Ideal Professional Qualifications and Skills

  • Fluency in French and English
  • University or business school graduate
  • 2-5 years of working experience
  • Preference for a sales background
  • Excellent interpersonal and communication skills
  • Knowledge of MS office (Excel, Outlook & PowerPoint), Windows and general comfort with technology

 EF is an equal opportunities employer. EF offers competitive salaries and a multicultural working environment. If you are motivated by the prospect of an international career with a dynamic and forward-thinking company, we want to hear from you.

Apply for this position

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Program Consultant

Berlin-Friedrichstrasse

Program Consultant: Cultural Care Germany GmbH

Location: Berlin

Please include cover letter and resume with your application

 

Description:

Do you want to work in a fun, high-energy environment, where you can make a difference in people’s lives every day, and help open the world through education and cultural exchange?

 

In this dynamic role, you will use your passion for achieving aggressive goals to guide young men and women through the initial inquiry process of becoming an au pair in the United States. If you are naturally a good listener and relationship builder, are influential and a true motivator, you will be incredibly effective at exposing potential au pairs to an amazingly unique option in the cultural exchange arena.

 

People trust you not because you are a salesperson, but because you truly believe in what you’re talking about.  You can passionately and confidently drive the recruitment process, understand the true needs and motivators of your customers, and set up our customers for success, not only through the recruitment process, but as they embark on a journey of a lifetime. 

 

Responsibilities:

  • Qualifying leads through needs based selling
  • Reaching out daily to potential au pairs through phone and email
  • Ensuring that the first interaction a potential customer has with Cultural Care Au Pair is the best
  • Adding value at each customer meeting assuring why we are the leading agency with whom to travel
  • Collaborating with colleagues regarding lead volume, regional trends, informational meetings, and au pair interview documents
  • Documenting all phone and email correspondences in various in-house databases
  • Engaging in team-oriented activities: sharing ideas, giving feedback, and training new hires

 

Requirements

  • Bachelor’s Degree
  • 1-2 years of sales experience
  • German proficiency required
  • English proficiency required
  • Entrepreneurial mind
  • Motivation to hit daily goals
  • Ability to manage high volume of phone calls and emails
  • Consistently positive and upbeat demeanor
  • Creative approach to finding mutually beneficial solutions to challenges
  • Excellent time management and organizational skills
  • Strong adaptability, flexibility, and resourcefulness

 

Cultural Care Au Pair

 

is the leading flexible, affordable, live-in au pair program in the industry and has been in operation since 1989. Cultural Care is a US government-designated program allowing young people the opportunity to experience America for a year. Au Pairs live as family members and attend courses at a local college. In exchange, they offer their host families up to 45 hours per week of live-in childcare. Host families are able to bring a little of the world into their homes and au pairs have the chance to spend a year with an American family. To learn more please visit

 

www.culturalcare.com

 

or

 

www.ef.com.

Apply for this position

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Recruitment Consultant

Berlin-Friedrichstrasse

Please include cover letter and resume with your application

Description:

Do you want to work in a fun, high-energy environment, where you can make a difference in people’s lives every day, and help open the world through education and cultural exchange?

In this dynamic role, you will use your passion for achieving aggressive goals to guide young men and women through the application process of becoming an au pair in the United States. If you are naturally a good listener and relationship builder, are influential and a true motivator, you will be incredibly effective at exposing potential au pairs to an amazingly unique option in the cultural exchange arena.

 

People trust you not because you are a salesperson, but because you truly believe in what you’re talking about.  You can passionately and confidently drive the recruitment process, understand the true needs and motivators of your customers, and set up our customers for success, not only through the rest of the recruitment process, but as they embark on a journey of a lifetime. 

 

Responsibilities:

  • Managing a pipeline of 100+ potential au pairs in the application process through phone and email
  • Using needs – based selling through the entire process
  • Ensuring that potential au pairs in the process remain engaged and taking the needed action themselves
  • Adding value at each customer interaction assuring why we are the leading agency with whom to travel
  • Documenting all phone and email correspondences in various in-house databases
  • Engaging in team-oriented activities: sharing ideas, giving feedback, and training new hires

 

The ideal candidate should have:

  • Bachelor’s Degree
  • 1-2 years sales experience
  • Full German proficiency
  • English proficiency
  • Entrepreneurial mind
  • Motivation to hit daily goals
  • Ability to manage high volume of phone calls and emails
  • Consistently positive and upbeat demeanor
  • Creative approach to finding mutually beneficial solutions to challenges
  • Excellent time management and organizational skills
  • Strong adaptability, flexibility, and resourcefulness

 

Cultural Care Au Pair

 

is the leading flexible, affordable, live-in au pair program in the industry and has been in operation since 1989. Cultural Care is a US government-designated program allowing young people the opportunity to experience America for a year. Au Pairs live as family members and attend courses at a local college. In exchange, they offer their host families up to 45 hours per week of live-in childcare. Host families are able to bring a little of the world into their homes and au pairs have the chance to spend a year with an American family. To learn more please visit

 

www.culturalcare.com

 

or

 

www.ef.com.

Apply for this position

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Country Product Manager Dublin

Dublin-Fitzwilliam Square

Title: Country Product Manager, Dublin

Product: Cultural Care Au Pair

Location: Dublin, Ireland

The role

We are looking for an ambitious, organized and results driven professional, with experience in sales, to lead our Cultural Care Au Pair recruitment team in Dublin. The Country Product Manager, will be involved in all facets of the success of the Irish recruitment market including hands-on responsibility for managing the local team, recruitment and screening of au pairs, setting sales goals and budgets and ensuring that that these targets are met. The role calls for someone who is very sales driven, a great leader, has excellent communication skills as well as some experience managing a budget.

This is a true hands-on opportunity for an entrepreneurial individual with skills in sales, business development, marketing and staff management.

Key responsibilities

  • Take ownership of sales in the region to reach sales targets
  • Hire, manage and motivate staff and local representatives around the country
  • Drive sales on the phone through high quality consultative calls, as well as through university visits and fairs
  • Manage a budget and work independently within budget guidelines
  • Provide an excellent level of customer service

 

Ideal Professional and Personal Qualifications and Qualities

  • University graduate or MBA. A marketing or business degree is preferable but not necessary.
  • A passion for sales and proven capability with phone sales and customer service.
  • Goal oriented and a competitive attitude.
  • A real self-starter, able to work without direct supervision.
  • Excellent interpersonal and communication skills, and a great team player.
  • Strong leadership skills.
  • Well-organized and attentive to detail.
  • Proven ability to work in a multicultural environment.
  • A strong entrepreneurial spirit, and able to meet strict targets and deadlines.

Cultural Care Au Pair is a leading provider of cultural and educational exchange through a quality childcare program. We have promoted international understanding by bringing young people of the world together with American families since 1989. Learn more at http://culturalcareaupair.com/about-us/

Cultural Care Au Pair is part of the EF Education First family. EF is the world’s largest private educational company, focused on language learning, educational travel, cultural exchange, and academic programs. Subsidiaries include, among others: International Language Centers, High School Exchange Year, Hult International Business School and Educational Tours.

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Sales Coordinator

Dublin-Fitzwilliam Square

Cultural Care Au Pair is a leading provider of cultural and educational exchange through a quality childcare programme. We have promoted international understanding by bringing young people of the world together with American families since 1989. Cultural Care Au Pair is part of EF Education First, the largest privately owned organisation in the field of language studies and cultural exchange with 500 offices and schools in over 52 countries around the world.  Learn more at culturalcareaupair.com

 

We are currently looking for a SALES COORDINATOR, based in Dublin starting in August 2017.

 The role:

As a Sales Coordinator, you will have hands on involvement in the recruitment, screening and coaching of our potential au pairs. You will also have responsibility for growing the Irish market and ensuring that sales goals are met.  The role calls for someone who displays a great deal of responsibility and autonomy, is very sales driven, is a great leader and has excellent communication skills.

Your responsibilities will include, but are not limited to:

  • Taking ownership of sales in your region to reach sales targets
  • Driving sales on the phone through high quality consultative calls
  • Screening applications
  • Coaching candidates through the application process in a timely manner
  • Visiting fairs and universities
  • Providing excellent customer service

The successful candidate:

  • Is a university graduate, and is a native English speaker
  • Has a passion for sales and has excellent communication and presentation skills both on the phone and in person
  • Has creative sales ideas but also displays a strong attention to detail whilst performing daily administrative duties
  • Is self-motivated, able to work without direct supervision
  • Has a charismatic personality, able to work in a team and displays strong leadership skills
  • Is goal oriented, has a passion for sales and a competitive attitude
  • Has a strong entrepreneurial spirit and is able to work and meet strict deadlines
  • Ideally would have been an au pair or has lived abroad for some time

 

We offer:

  • A truly multicultural and fast-paced working environment
  • An organization that encourages personal and professional development
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Sales Coordinator

Rome-Largo del Teatro Valle

Cultural Care Au Pair is a leading provider of cultural and educational exchange through a quality childcare programme. We have promoted international understanding by bringing young people of the world together with American families since 1989. Cultural Care Au Pair is part of EF Education First, the largest privately owned organisation in the field of language studies and cultural exchange with 500 offices and schools in over 52 countries around the world.  Learn more at culturalcareaupair.com

 

We are currently looking for a SALES COORDINATOR, based in Rome starting in Spring 2017.

The role:

As a Sales Coordinator, you will have hands on involvement in the recruitment, screening and coaching of our potential au pairs. You will also have responsibility for growing the Italian market and ensuring that sales goals are met.  The role calls for someone who displays a great deal of responsibility and autonomy, is very sales driven, is a great leader and has excellent communication skills.

Your responsibilities will include, but are not limited to:

  • Taking ownership of sales in your region to reach sales targets
  • Driving sales on the phone through high quality consultative calls
  • Screening applications
  • Coaching candidates through the application process in a timely manner
  • Visiting fairs and universities
  • Providing excellent customer service

The successful candidate:

  • Is a university graduate, and is fluent in English and Italian
  • Has a passion for sales and has excellent communication and presentation skills both on the phone and in person
  • Has creative sales ideas but also displays a strong attention to detail whilst performing daily administrative duties
  • Is self-motivated, able to work without direct supervision
  • Has a charismatic personality, able to work in a team and displays strong leadership skills
  • Is goal oriented, has a passion for sales and a competitive attitude
  • Has a strong entrepreneurial spirit and is able to work and meet strict deadlines
  • Ideally would have been an au pair or has lived abroad for some time

 

We offer:

  • A truly multicultural and fast-paced working environment
  • An organization that encourages personal and professional development
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Regional Manager

Polanco-Jaime Balmes

Cultural Care Au Pair is currently looking for a Regional Manager to join our team in Mexico City. You will be responsible for recruiting au pairs for the Cultural Care program. You will also have responsibility for growing a region of the Country market and ensuring that sales goals are met. The role calls for someone who displays a great deal of responsibility and autonomy, is very sales driven and has excellent communication skills.

Role

As a Regional Manager, You will have hands-on involvement in the recruitment, screening and coaching of our potential au pairs. The position requires you to be goal-driven with a can-do attitude and strong work ethic. You should be self-motivated with a strong ability to organize and structure your tasks, knowing what to prioritize and when to be able to drive the recruitment process.

Your role is to inspire, motivate, screen and coach potential candidates for our au pair program so you must understand the fine balance between sales efficiency and first class customer service. You must be a good listener and relationship builder to understand the true needs and motivators of your customers, and to set up them up for success.

Responsibilities

* taking full ownership of sales in your region to reach sales targets

* driving sales on the telephone through high quality consultative calls

* daily administrative tasks and screening applications

* coaching candidates through the application process in a timely manner

* achieving excellent customer service and support proactively responding to client queries

* Giving presentations, au pair interviews and occasional face-to-face consultations in the office

* Organization, implementation and support of informational meetings, events and fairs

* Contributing to marketing activities on- and offline.

 

Personal Qualities

* Sales- and goal oriented

* High level of personal motivation – a real “self-starter”

* Competitive

* Charismatic, positive and passionate in their personality

* Team player

* Well-organized, detail oriented and proactive

* Experience working or studying abroad preferable

 

Professional Qualifications and Skills

* Degree from University or Business School

* Native fluency in Language and English

* 2 years of working experience

* Preference for a sales background

* Excellent interpersonal and communication skills

* Demonstrated proficiency with MS Office applications including: Excel, Word, PowerPoint, Outlook

About Us

We are a leading provider of cultural and educational exchange through a quality childcare program. We have promoted international understanding by bringing young people of the world together with American families since 1989. Cultural Care Au Pair is part of EF Education First. EF is the world’s largest private educational company, focused on language learning, educational travel, cultural exchange, and academic programs.

EF is an equal opportunities employer. EF offers a multicultural working environment. If you are motivated by the prospect of an international career with a dynamic and forward-thinking company, we want to hear from you.

Apply for this position

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Sales Coordinator

Amsterdam-De Boelelaan

 Cultural Care Au Pair is a leading provider of cultural and educational exchange through a quality childcare programme. We have promoted international understanding by bringing young people of the world together with American families since 1989. Cultural Care Au Pair is part of EF Education First, the largest privately owned organisation in the field of language studies and cultural exchange with 500 offices and schools in over 52 countries around the world.  Learn more at culturalcareaupair.com

We are currently looking for a SALES COORDINATOR starting in Spring 2017.

The role:

As a Sales Coordinator, you will have hands on involvement in the recruitment, screening and coaching of our potential au pairs. You will also have responsibility for growing the Italian market and ensuring that sales goals are met.  The role calls for someone who displays a great deal of responsibility and autonomy, is very sales driven, is a great leader and has excellent communication skills.

Your responsibilities will include, but are not limited to:

  • Taking ownership of sales in your region to reach sales targets
  • Driving sales on the phone through high quality consultative calls
  • Screening applications
  • Coaching candidates through the application process in a timely manner
  • Visiting fairs and universities
  • Providing excellent customer service

The successful candidate:

  • Is a bachelor graduate, and is fluent in English and Dutch
  • Has a passion for sales and has excellent communication and presentation skills both on the phone and in person
  • Has creative sales ideas but also displays a strong attention to detail whilst performing daily administrative duties
  • Is self-motivated, able to work without direct supervision
  • Has a charismatic personality, able to work in a team and displays strong leadership skills
  • Is goal oriented, has a passion for sales and a competitive attitude
  • Has a strong entrepreneurial spirit and is able to work and meet strict deadlines
  • Ideally would have been an au pair or has lived abroad for some time

 

We offer:

  • A truly multicultural and fast-paced working environment
  • An organization that encourages personal and professional development
Apply for this position

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Sales Coordinator

Warsaw-Marszalkowska

As Sales Coordinator you are the main point of contact for au pairs from the moment they enquire about our program until they have completed their au pair application. This is a hands-on sales role to inspire, motivate, screen and coach potential candidates for our au pair program 

 

THE PROFILE

The position requires you to be goal-driven with a can-do attitude and strong work ethic. You should be self-motivated with a strong ability to organize and structure your tasks, knowing what to prioritize and when. You understand the fine balance between sales efficiency and first class customer service! You enjoy doing daily administrative routines as well as using your communicative skills in pitching the winning sales call. Your responsibilities will include, but not be limited to:

  • taking full ownership of sales in your region to reach sales targets
  • driving sales on the telephone through high quality consultative calls
  • screening applications
  • coaching candidates through the application process in a timely manner
  • achieving excellent customer service and support proactively responding to client queries

QUALIFICATIONS  Must have fluent Polish and English level both oral and written Sales oriented with a competitive attitude

 

Strong communication skills Organizing skills and attention to detail is highly valued for the position  WE ARE ESPECIALLY INTERESTED IF YOU… Have your own Au Pair/Exchange student experience or equivalent Have 1-2 years of sales experience

 

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Sales Coordinator

Madrid-Maria de Molina

Cultural Care Au Pair is currently looking for a Sales Coordinator to join our team in Madrid.  You will be responsible for recruiting au pairs for the Cultural Care program. You will also have responsibility for growing the Spanish market and ensuring that sales goals are met. The role calls for someone who displays a great deal of responsibility and autonomy, is very sales driven and has excellent communication skills.

The role

 

As Sales Coordinator, you will have hands-on involvement in the recruitment, screening and coaching of our potential au pairs. The position requires you to be goal-driven with a can-do attitude and strong work ethic. You should be self-motivated with a strong ability to organize and structure your tasks, knowing what to prioritize and when to be able to drive the recruitment process.

Your role is to inspire, motivate, screen and coach potential candidates for our au pair program so you must understand the fine balance between sales efficiency and first class customer service. You must be a good listener and relationship builder to understand the true needs and motivators of your customers, and to set up them up for success.

 Responsibilities

  • Taking full ownership of sales in your region to reach sales targets
  • Driving sales on the telephone through high quality consultative calls
  • Daily administrative tasks and screening applications
  • Coaching candidates through the application process in a timely manner
  • Achieving excellent customer service and support proactively responding to client queries
  • Giving presentations, au pair interviews and occasional face-to-face consultations in the office
  • Organization, implementation and support of informational meetings, events and fairs
  • Contributing to marketing activities on- and offline.

Personal Qualities

  • Sales- and goal oriented
  • High level of personal motivation – a real “self-starter”
  • Competitive
  • Charismatic, positive and passionate in their personality
  • Team player
  • Well-organized, detail oriented and proactive
  • Experience working or studying abroad preferable

Professional Skills/qualifications

  • Degree from University or Business School
  • Native fluency in Spanish and English
  • Proven sales background (minimum of 3 years)
  • Excellent interpersonal and communication skills
  • Driver’s license
  • Demonstrated proficiency with MS Office applications including: Excel, Word, PowerPoint, Outlook

 

 

About Us

We are a leading provider of cultural and educational exchange through a quality childcare program. We have promoted international understanding by bringing young people of the world together with American families since 1989. Cultural Care Au Pair is part of EF Education First. EF is the world’s largest private educational company, focused on language learning, educational travel, cultural exchange, and academic programs. 

EF is an equal opportunities employer. EF offers a multicultural working environment. If you are motivated by the prospect of an international career with a dynamic and forward-thinking company, we want to hear from you.

Apply for this position

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Finnish speaking Sales Coordinator

Stockholm-Strandvagen

EF Cultural Care Au Pair is looking for a Sales Coordinator for Finland. You will help connecting thousands of young ambitious people from Sweden with host families across the United States. We are looking for an ambitious, organized and results-driven professional who will drive growth. The role will be based in Stockholm and will report to a Country Product Manager.

 

The role

This is a true hands-on opportunity for an entrepreneurial individual with skills in sales, business development, marketing and staff management. Joining a highly sales focused organization you should love customer contact and hitting the phones. You should also be comfortable doing all other aspects of the job: visiting universities, telemarketing, screening candidates, etc.

As a manager responsible for a region you should be proactive and able to multitask from day one. 

 

Key Responsibilities  

  • Taking full ownership of sales in your region to reach sales targets
  • Driving sales on the telephone through high quality consultative calls
  • Daily administrative tasks and screening applications
  • coaching candidates through the application process in a timely manner
  • Achieving excellent customer service and support proactively responding to client queries
  • Giving presentations, au pair interviews and occasional face-to-face consultations
  • Organization, implementation and support of informational meetings, events and fairs
  • Contributing to marketing activities on- and offline.

Personal Qualities

  • High level of personal motivation – a real “self-starter”
  • Strong leader
  • Goal oriented
  • Team player
  • Competitive
  • Charismatic, positive and passionate in their personality
  • Well-organized, detail oriented and proactive
  • Proven ability to work in a multicultural environment

 

Professional qualifications/skills

  • Degree from University or Business School is preferable
  • Native fluency in Finnish, Swedish and English
  • Proven sales background
  • Excellent interpersonal and communication skills
  • Driver’s license
  • Demonstrated proficiency with MS Office applications including: Excel, Word, PowerPoint, Outlook

 

About Us

We are a leading provider of cultural and educational exchange through a quality childcare program. We have promoted international understanding by bringing young people of the world together with American families since 1989. Cultural Care Au Pair is part of EF Education First. EF is the world’s largest private educational company, focused on language learning, educational travel, cultural exchange, and academic programs. 

EF is an equal opportunities employer. EF offers a multicultural working environment. If you are motivated by the prospect of an international career with a dynamic and forward-thinking company, we want to hear from you.

Apply for this position

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Sales Coordinator

Stockholm-Strandvagen

EF Cultural Care Au Pair is looking for a Sales Coordinator for Sweden. You will help connecting thousands of young ambitious people from Sweden with host families across the United States. We are looking for an ambitious, organized and results-driven professional who will drive growth. The role will be based in Stockholm and will report to a Country Product Manager.

 

The role

This is a true hands-on opportunity for an entrepreneurial individual with skills in sales, business development, marketing and staff management. Joining a highly sales focused organization you should love customer contact and hitting the phones. You should also be comfortable doing all other aspects of the job: visiting universities, telemarketing, screening candidates, etc.

As a manager responsible for a region you should be proactive and able to multitask from day one. 

 

Key Responsibilities  

  • Taking full ownership of sales in your region to reach sales targets
  • Driving sales on the telephone through high quality consultative calls
  • Daily administrative tasks and screening applications
  • coaching candidates through the application process in a timely manner
  • Achieving excellent customer service and support proactively responding to client queries
  • Giving presentations, au pair interviews and occasional face-to-face consultations
  • Organization, implementation and support of informational meetings, events and fairs
  • Contributing to marketing activities on- and offline.

Personal Qualities

  • High level of personal motivation – a real “self-starter”
  • Strong leader
  • Goal oriented
  • Team player
  • Competitive
  • Charismatic, positive and passionate in their personality
  • Well-organized, detail oriented and proactive
  • Proven ability to work in a multicultural environment

 

Professional qualifications/skills

  • Degree from University or Business School is preferable
  • Native fluency in Swedish and English
  • Proven sales background
  • Excellent interpersonal and communication skills
  • Driver’s license
  • Demonstrated proficiency with MS Office applications including: Excel, Word, PowerPoint, Outlook

 

About Us

We are a leading provider of cultural and educational exchange through a quality childcare program. We have promoted international understanding by bringing young people of the world together with American families since 1989. Cultural Care Au Pair is part of EF Education First. EF is the world’s largest private educational company, focused on language learning, educational travel, cultural exchange, and academic programs. 

EF is an equal opportunities employer. EF offers a multicultural working environment. If you are motivated by the prospect of an international career with a dynamic and forward-thinking company, we want to hear from you.

Apply for this position

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Digital Marketing Analyst

Lucerne-Haldenstrasse

Digital Marketing Analyst

Cultural Care Au Pair

Culturalcare.com

Lucerne, Switzerland

Cultural Care Au Pair (a division of EF Education First) is seeking a passionate, happy, energetic and results-oriented Digital Marketing Analyst to join our growing in-house marketing group based in Lucerne, Switzerland.

As an integral part of this truly global organization, you’ll regularly work with our 25+ country markets to analyze loads of customer and trend data, looking for opportunities to optimize and grow our business.

 

You’ll pour over customer and lead data, looking for those “ah ha!” moments, and then packaging up those insights in ways that others on the team can easily understand and turn into action.

 

You’ll effortlessly tab between Excel, Salesforce, and Google Analytics (or maybe some new analytics tool that you’ll turn us onto), looking for patterns, mining for insights, and using your analytics skills to make our marketing strategy stronger and more efficient.

 

You’ll be the quantitative mind that helps make our creative work sharper and our media buys perform better.

Sound like you? Read on!

Your Responsibilities 

  • Provide data driven business intelligence through tracking and analysis of website performance and results of online marketing initiatives
  • Identify growth opportunities, by analyzing website traffic, visitor behavior, product performance and conversions using Google Analytics, Adwords, Marketo and SalesForce
  • Execute web analytics, data processing and competitive analyses using various tools
  • Identify opportunities for performance improvement, recommend and conduct A/B tests using Google Content Experiments and similar tools
  • Manage delivery of monthly performance reporting to quantify the impact of marketing & business adjustments
  • Produce weekly reports tracking trends and performance

 

Qualifications

 

  • You have at least 3 years of relevant digital analytics experience
  • You possess excellent conversion analytics skills and a natural mind for statistics
  • You’ve got lots of experience with multivariate testing (landing pages, user onboarding, creative, etc)
  • You’re an expert with Microsoft Excel and have advanced Google Analytics skills
  • You’re able to think critically and extract actionable insights from large data sets
  • You’re a great communicator, comfortable explaining complex technical analysis to non-technical people
  • You’re a team player who understands the importance of teamwork, collaboration, and open communication across a truly global organization
  • Google Adwords, Google Analytics, Marketo or SalesForce Certifications are a plus

 

Requirements

 

  • Fluent in English (written and spoken)- other languages beneficial
  • Must be eligible for a Swiss work permit

Cultural Care Au Pair is a leading provider of cultural and educational exchange through a quality childcare program. We have promoted international understanding by bringing young people of the world together with American families since 1989. Learn more at http://culturalcareaupair.com/about-us/Cultural Care Au Pair is part of the EF Education First family. EF is the world’s largest private educational company, focused on language learning, educational travel, cultural exchange and academic programs. Subsidiaries include -amongst others: International Language Centers, High School Year Exchange, Hult International Business School and Educational Tours. Find out how it feels to work in EF at careers.ef.com.EF is an equal opportunities employer offering a unique, multicultural working environment. If you are motivated by the prospect of an international career with a dynamic and forward-thinking company, we want to hear from you.

 

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Email Automation Specialist

Lucerne-Haldenstrasse

Email Automation Specialist Cultural Care Au Pair Lucerne, SwitzerlandCultural Care Au Pair (a division of EF Education First) is seeking a passionate and results-oriented Email Automation Specialist to join our energetic in-house marketing team.As a key member of a global Digital Marketing team, you will play a critical role in assembling and executing marketing automation campaigns aimed at recruiting new au pairs from over 25 countries. You will become proficient in multiple systems and tools, including Marketo and SalesForce CRM to manage and execute global marketing campaigns. Collaborating with internal stakeholders, you will be responsible for performance, quality, support and reporting of our marketing automation initiatives.

Sound like you? Read on…Your Responsibilities

  • Create, deploy, and monitor automated and demand generation marketing campaigns using Marketo; including nurture programs, lead scoring programs, trigger, and drip-based automated email communications, and ad hoc email campaigns
  • Build and maintain lead capture forms and landing pages to support acquisition and engagement marketing programs, to successfully reach new contacts
  • Optimize lead scoring, conversions, and nurture campaigns to ensure quality leads are being presented to our sales teams
  • Work directly with Marketo or SalesForce Support to resolve questions and diagnose/fix bugs; create and follow up on support cases for both technical issues and research for new marketing automation initiatives
  • Analyze campaign results to improve and refine existing processes and programs; Communicate results back to the business in order to prompt action & follow-up
  • Maintain backlog of ideas for new marketing automation programs using project management software and keep stakeholders informed of progress

Qualifications 

  • 2+ years of experience building marketing programs with marketing automation platforms (Marketo or SalesForce Marketing Cloud preferred), ideally within a B2C context
  • Knowledge of industry best practices for marketing automation and the ability and desire to learn new tools and technology quickly
  • Excellent written and spoken communication skills
  • Excellent analytics skills and a passion for digging into data to test hypothesis and continually improve results
  • Ability to work independently and collaboratively in cross-functional teams; Enthusiastic, self-motivated and flexible
  • Advanced knowledge of Microsoft Excel, Google Analytics and a basic knowledge of HTML preferred
  • You have a bachelor’s degree in marketing, advertising, or a related field.

Cultural Care Au Pair is a leading provider of cultural and educational exchange through a quality childcare program. We have promoted international understanding by bringing young people of the world together with American families since 1989. Learn more at http://culturalcare.com/about-us/Cultural Care Au Pair is part of the EF Education First family. EF is the world’s largest private educational company, focused on language learning, educational travel, cultural exchange, and academic programs. Subsidiaries include, amongst others: International Language Centers, High School Exchange Year, Hult International Business School and Educational Tours.EF is an equal opportunities employer. EF offers a multicultural working environment. If you are motivated by the prospect of an international career with a dynamic and forward-thinking company, we want to hear from you.

 

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Travel Operations Coordinator

Lucerne-Haldenstrasse

Travel Operations Coordinator

Cultural Care Au Pair, Lucerne, Switzerland

 Are you passionate about travelling? Are you service minded, analytical and proactive? Do you thrive in a young environment where management relies on your ability to work independently and get results?

 The Role

 We are looking for a new Travel Coordinator/ Specialist to grow our Travel team within Cultural Care. You will be working closely with our US operations and our recruitment offices throughout the world. You will work in small team and be reporting to the Cultural Care Au Pair Travel Manager.

 As the main scope of the job you will be responsible for the daily execution of international and domestic transportation logistics – providing a seamless travel experience for our customers, in a fast growing environment. At the same time, you identify potentials to optimize the current travel process and help reduce current flight costs while working with flight bookings on a daily basis.

 You bring along at least 3 years of working experience with the travel reservation system Amadeus, ideally gained from working in a travel agency making flight reservations. You possess good analytical, team and communication skills and a proactive get-it-done work ethic. We expect you to be a forward thinker, innovative and ready for a position you will get to make a big impact from day one.

Requirements

  • A minimum of 3 years work experience in the travel industry, for an airline / travel agency
  • A minimum of 3 years work experience in the established reservation system Amadeus
  • Manage individual and group bookings: changes, cancellations, refunds
  • Self-motivated and comfortable in a fast-paced work environment
  • Good analytical and problem solving skills
  • Collaboration skills; ability to work with people with different agendas and in different cultures
  • Entrepreneurial thinking and commitment to deliver excellent customer service
  • Excellent written and verbal communication skills in English. Additional languages are an asset

Cultural Care Au Pair is a division of EF Education First, the world leader in international education.

Our mission is to open the world through education and so far we have helped over 15 million people learn a language, discover the world or earn an academic degree. Learn more about us at www.culturalcare.com

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Accountant

Cambridge-1 Education Street

AccountantCultural Care Au PairCambridge, MA

SynopsisCan you describe yourself as an energetic, ambitious, goal-oriented, well-organized, future entrepreneur, who would like to gain experience in the field of accounting? In this accounting position with Cultural Care, we are looking for a self-motivated, street-smart, recent graduate with a positive attitude to join a fast-paced and dynamic finance team.

The RoleYour responsibilities will include performing accounts payable functions, interacting with management, operations field staff, vendors and international colleagues from other offices around the world, preparing and posting general ledger entries, reconciling bank and general ledger accounts, performing quarterly closings and operational analysis, and managing fixed assets. Your strong communication skills, excellent attention to detail and an appreciation for international environments is necessary. All accounting positions at Cultural Care have excellent growth potential for the right candidate.

Requirements

  • Recent college graduate
  • Degree in Accounting/Business/Finance is necessary
  • Strong communication and analytical skills
  • Ability to constantly meet deadlines while ensuring high levels of accuracy
  • Proficient in Excel and Microsoft office.
  • International experience is an asset
  • Ability to independently solve problems

A few of our benefits & perks:

  • Market-leading health insurance options with Harvard Pilgrim
  • 3 weeks paid vacation (1st year), followed by 4 weeks (2nd year)
  • 25% company match for your 401(k) contributions with Fidelity
  • Sunny open-concept office space
  • Company match of your charitable contributions (up to $500 per year)
  • Complimentary in-house language classes

About Cultural Care: We help young adults from around the world make the impressive commitment to spend a year living away from family and friends to live with an American host family. Cultural Care Au Pair is a designated program sponsor under the U.S. Department of State’s federally regulated au pair program. We provide support and program management during this exchange year. Cultural Care has recently celebrated 25 years of bringing families and au pairs together. We are a worldwide organization based in more than 20 countries. The average tenure of our US staff is 6 years – and increasing!  We are now about 50% based in our Boston and Denver offices and 50% field based.

EF Education First is the world leader in international education. With more than 46,500 staff and teachers working in 53 countries around the world, our mission is simple: opening the world through education. Since we were founded 50 years ago, EF has helped more than 15 million people see the world, learn a language, or earn an academic degree. Visit http://careers.ef.com if you’re interested in joining our global team.

 

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.NET Developer

Cambridge-1 Education Street

.NET Developer

Cultural Care Au Pair

Cambridge, MA

 

About Cultural Care:

We help young adults from around the world make the impressive commitment to spend a year living away from family and friends to live with an American host family. Cultural Care Au Pair is a designated program sponsor under the U.S. Department of State’s federally regulated au pair program. We provide support and program management during this exchange year. Cultural Care has recently celebrated 25 years of bringing families and au pairs together. We are a worldwide organization based in more than 20 countries. The average tenure of our US staff is 6 years – and increasing! 

 

About the role:

We are seeking a .NET developer responsible for developing and maintaining .NET applications using C#, VB.Net MS SQL with stored procedure and functions. Your primary responsibility will be to design and develop these layers of our applications, and to coordinate with the rest of the team working on different layers of the infrastructure. A commitment to collaborative problem solving, sophisticated design, and quality product is essential. 3 to 5 years experience.

 

 

Responsibilities:

Design, build, and maintain efficient, reusable, and reliable codeEnsure the best possible performance, quality, and responsiveness of applicationsIdentify bottlenecks and bugs, and devise solutions to mitigate and address these issuesHelp maintain code quality, organization, and automatization

 

Skills:

  • Strong knowledge of .NET web framework {you may specify particular versions based on your requirements}
  • Proficient in C# and/or VB.NET, with a good knowledge of their ecosystems
  • Familiarity with the Entity framework
  • Strong understanding of object-oriented programming
  • Skill for writing reusable libraries
  • Familiar with various design and architectural patterns
  • Familiarity with Microsoft SQL Server
  • Experience with popular web application frameworks (jQuery, Knockout, Angular)
  • Knack for writing clean, readable, and easily maintainable code
  • Experience implementing automated testing platforms and unit tests a plus
  • Proficient understanding of GIT and BitBucket

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Creative Technologist

Cambridge-Two Education Circle

For 50 years EF has been working toward one global mission: Opening the World Through Education. Today, Cultural Care Au Pair in Boston is looking for a Creative Technologist (a front end dev with an eye for design).

The Role

In this role, you’ll be a key part of the team at the center of the conception, design, and execution of all media for integrated, cross-channel initiatives. We’re looking for a perpetual problem solver who is always seeking new and innovative ways to help bring ideas to life through code. 

Some things you may be doing

  • Influencing ideation and finding new solutions

  • Prototyping concepts for testing

  • Lead and hand-code cutting edge modern front-end engineering solutions

  • Experiment with emerging technologies, frameworks

Requirements

  • 4+ years of front end dev professional experience

  • HTML5 and CSS3 

  • Vanilla JavaScript, and javascript frameworks

  • A passion for usability and user experience

  • A portfolio or list of example projects you’ve built, along with your role for each

  • Experience with integrating APIs

  • Always interested in learning new languages and technologies

  • Love new challenges and working on new, untested initiatives that might fail but also might be groundbreaking

  • Highly motivated, self-starter

  • Highly organized, including the ability to adapt gracefully to changing priorities and multiple projects with a high level of accuracy

  • You love working with others and collaborating as much as having headphone time

Bonus Round

  • Experience with templating languages

  • Codepen of experimentation examples, projects, explorations

Location This position is based in our Cambridge, MA office.
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Digital Marketing Analyst - Cambridge, MA

Cambridge-1 Education Street

Digital Marketing Analyst

Cultural Care Au Pair

Culturalcare.com

Cambridge, MA

Cultural Care Au Pair (a division of EF Education First) is seeking a passionate and results-oriented Digital Marketing Analyst to join our energetic in-house marketing team.As an integral part of this truly global team you’ll be based in our Cambridge headquarters, your role will be to use data to spot opportunities for our company to grow. You should be the type of person who can organize data in a meaningful way, extract insights and explain it in a way that is actionable.Sound like you? Read on!Your Responsibilities 

  • Provide data driven business intelligence through tracking and analysis of website performance and results of online marketing initiatives
  • Analyze ROI, website traffic, visitor behavior, product performance and conversions using Google Analytics, Adwords, Marketo and SalesForce data to identify growth and optimization opportunities
  • Execute web analytics, data processing and competitive analyses using various tools
  • Identify opportunities for performance improvement, recommend and conduct A/B tests using Google Content Experiments and similar tools
  • Manage delivery of monthly performance reporting to quantify the impact of marketing & business adjustments
  • Produce weekly reports tracking trends and performance

Qualifications 

  • Bachelors degree required
  • You have at least 3 years of digital analytics experience.
  • Excellent conversion analytics skills (you LOVE data); experience A/B testing landing pages, user onboarding and creatives.
  • You are advanced with Microsoft Excel and Google Analytics
  • Ability to think critically
  • You are a great communicator with the gift to have colleagues with no technical background easily understand the key points of your complex analysis –and actually enjoy the conversation.
  • You find it easy to work effectively in a cross-functional team environment.
  • You are a team player who understands the importance of teamwork, collaboration, and open communication across a global organization.
  • Google Adwords, Google Analytics, Marketo or SalesForce Certifications are a plus

Cultural Care Au Pair is a leading provider of cultural and educational exchange through a quality childcare program. We have promoted international understanding by bringing young people of the world together with American families since 1989. Learn more at http://culturalcare.com/about-us/Cultural Care Au Pair is part of the EF Education First family. EF is the world’s largest private educational company, focused on language learning, educational travel, cultural exchange and academic programs. Subsidiaries include -amongst others: International Language Centers, High School Year Exchange, Hult International Business School and Educational Tours. Find out how it feels to work in EF at careers.ef.com.EF is an equal opportunities employer offering a unique, multicultural working environment. If you are motivated by the prospect of an international career with a dynamic and forward-thinking company, we want to hear from you.

 

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Director of Placement and Sales

Cambridge-1 Education Street

Director of Placement and SalesCultural Care Au PairCambridge, MA

 

EF Education First is the world leader in international education. With more than 40,500 staff and teachers working in 53 countries around the world, our mission is simple: opening the world through education. Since we were founded over 50 years ago, EF has helped more than 15 million people see the world, learn a language, or earn an academic degree.

 

Cultural Care Au Pair, a subsidiary of EF, is an innovative provider of quality, flexible, and affordable in-home childcare through cultural exchange.  We are seeking a tenacious and determined sales director.  In this exciting and rewarding role, you will oversee our matching process between families and au pairs.   

 

We need someone who can aggressively charge forward towards a goal but we also need someone who can be a service pro that turns around mad/upset/disappointed families---and who can teach the team how to sell with empathy and understand what host families are going through as they search for childcare.  Looking for a big hire who can also quickly recognize trends and turn the team left or right based upon what we need to accomplish. We need someone smart who can figure out where our process is getting in the way of our progress (and then fix it).

 

As the Director of Placement & Sales, you will:

  • Supervise a team of Matching Specialists and Program Education Specialists as they talk to families about joining the program and hosting an au pair in order to meet their childcare needs
  • Develop and execute a strategy to maintain a high conversion rate
  • Report sales projections to Vice President
  • Hire, train and develop your team
  • Monitor call quality and volume and provide immediate feedback to team members
  • Be responsible for continuous process improvement and innovation
  • Maintain a working understanding of the competition

 

Requirements

  • Prior experience in telephone sales
  • Prior experience leading a team
  • Experience in data analysis using Microsoft Excel
  • Experience with Salesforce or similar CRM
  • Demonstrated experience and focus on customer service
  • Able to work well under pressure and remain goal-oriented under strict deadlines
  • Able to effectively manage high daily phone call and email volume
  • Excellent written and verbal communication skills
  • Able to create a fun work atmosphere

 

Cultural Care Au Pair is a designated program sponsor by the U.S. Department of State and has been a proud member of the cultural exchange community for over 20 years. Au pairs are young men and women, 18-26 years of age, from around the world who live with an American host family and provide childcare while experiencing life and culture in a new country.

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Matching Specialist - Cambridge Office

Cambridge-1 Education Street

Matching Specialist

Cultural Care Au Pair

Cambridge, MA

Please include a Cover Letter with your application.

About Cultural Care:

We help young adults from around the world make the impressive commitment to spend a year living away from family and friends to live with an American host family. Cultural Care Au Pair is a designated program sponsor under the U.S. Department of State’s federally regulated au pair program. We provide support and program management during this exchange year. Cultural Care has recently celebrated 25 years of bringing families and au pairs together. We are a worldwide organization based in more than 20 countries. The average tenure of our US staff is 6 years – and increasing!  We are now about 50% based in our Boston and Denver offices and 50% field based.

 

About the role:

The Matching Specialist role is super dynamic, working with host families during that special window of time between when they register for our program and when they select their au pair. You will listen to their (sometimes short, sometimes long) list of criteria, and guide them through this very important decision, which will directly affect their lives over the next year or more. You will talk to parents every day about their families, their schedules, their personalities, and their hopes for an amazing cultural exchange experience. If you can connect with people quickly, as well as follow up with a sense of urgency and desire to help, you will be great at this job. We guarantee lots of interesting stories!

 

This is a truly unique and diverse role in which your aptitude for active listening, problem-solving, keeping details straight and hitting weekly goals are all equally important. Your consultative approach and “soft” sales expertise will come in handy. You will be responsible for hitting goals within a defined region. Time management is essential as you keep track of your families and their needs. Sound overwhelming? It can be. If you’re the type that thrives on a challenge, we’re looking for you.

Some things about you:

  • You are competitive and love hitting goals.
  • You are adept at organizing multiple competing priorities
  • While others are bogged down in the reactive, you find ways to be proactive.
  • You truly love talking to people and are excited by the idea of helping them ease the chaos in their lives.
  • Challenge and high-pressure situations excite you – you’d much rather be crazy busy than bored.
  • You are resourceful. “I have no idea” is not in your vocabulary.
  • Your communication and customer service skills are in a dead heat for first place – you are not one to shy away from a difficult conversation.
  • While we will provide the training, you come with the emotional maturity and life experience to coach families on issues of childcare.

                                                                      

Some nitty gritty:

This job requires some Saturday work (4-6 times/year) and our team does have a peak season where, to hit your targets, you will find that extra hours may be necessary. After 1 year, you will be invited to travel to an international Cultural Care office. Sometimes we celebrate hitting goals and honoring overseas visitors with evening dinners and events. We also have opportunities to dress up like superheroes and 90’s Rockstars, and attend Disco-themed parties. If you have a problem with this, you should think twice before applying. Our “over-the-top” culture permeates everything we do.

 

A few of our benefits:

  • Monthly base salary and bonus potential
  • Market-leading health insurance options with Harvard Pilgrim
  • 3 weeks paid vacation (1st year), followed by 4 weeks (2nd year)
  • 25% company match for your 401(k) plan with Fidelity
  • Complimentary in-house language classes
  • Sunny open-concept office space
  • Company match of your charitable contributions (up to $500 per year)

 

Cultural Care Au Pair is a division of EF Education First, the world leader in international education.

About EF Education First We’re 43,500 small. We’re teachers and students, creatives and analysts, visionaries and doers. We are 120 nationalities—and counting. Together, we open the world through education, breaking down barriers of language, culture and geography all over the world. Over the past 50 years, our mission has grown to include a diverse range of programs that give millions of students of all ages the freedom and confidence to explore the world through language, travel and academic opportunities. Follow us on LinkedIn or check out http://careers.ef.com to learn more about our amazing team, products, and customers.

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Account Manager - Account Services Team

Cambridge-1 Education Street

Account Manager – Account Services TeamCultural Care Au PairCambridge, MA

About Cultural Care:

We help young adults from around the world make the impressive commitment to spend a year living away from family and friends to live with an American host family. Cultural Care Au Pair is a designated program sponsor under the U.S. Department of State’s federally regulated au pair program. We provide support and program management during this exchange year. Cultural Care has recently celebrated 25 years of bringing families and au pairs together. We are a worldwide organization based in more than 20 countries. The average tenure of our US staff is 6 years – and increasing!  We are now about 50% based in our Boston and Denver offices and 50% field based.

About the role:

You are a natural relationship builder, and truly enjoy working in a collaborative environment. If you disliked group projects in college, this job is not for you. If you want to play a major role in keeping our cultural exchange program healthy and vibrant for years to come, this job may be perfect for you.

Use your superior communication skills and timely responsiveness in this highly visible position within our company. Working mostly through phone and email communication, you serve as the primary resource of information and problem solving for our host families, au pairs, contractors and colleagues. While fielding a decent amount of phone calls daily, you are able to maintain a positive attitude and make every customer feel like your top priority. With every inquiry, whether a host parent, au pair or contractor, you proactively add value to the overall customer experience, by being thorough and anticipating future needs. You will work directly with our vast and experienced team of Local Childcare Consultants (LCCs). Host families also look to Program Specialists as a trusted resource for any program or finance questions throughout the year. You can explain policies and procedures in a clear, helpful way and are not afraid to remind families of payment deadlines in a professional manner.

This role gives insight into every aspect of our organization, setting up the right candidate for growth opportunities. This position is also exciting to those who have a strong appreciation for other cultures and languages, because you’ll have direct contact with many of our au pairs.

A day in the life…

  • Kindly and effectively answer questions and resolve customer needs over the phone and email
  • Identify and implement opportunities to enhance customer experience
  • Engage in team-oriented activities: sharing ideas, giving feedback, and training new hires
  • Prioritize customer needs and set realistic expectations
  • Review documents to make sure we remain in 100% compliance with the US department of State
  • Call and email host families to remind them of program fees, due dates, credits and discounts
  • Responsible for the overall Accounts Receivable aspect of your region

Some things about you…

  • Demonstrated relationship-building experience
  • The ability to be a natural motivator, bringing passion and enthusiasm to a team
  • 1-2 years of work experience, preferably in customer service
  • Bachelor’s Degree
  • Problem solving and conflict resolution skills
  • Strong adaptability, flexibility, and resourcefulness

Some nitty gritty:

You will be invited to travel to our au pair training school in NY once within your first year of employment and, shortly thereafter, will be invited to travel to an international Cultural Care office. Sometimes we celebrate hitting goals and honoring overseas visitors with evening dinners and events. We also have opportunities to dress up like superheroes and 90’s Rockstars, and attend Disco-themed parties. If you have a problem with this, you should think twice before applying. Our “over-the-top” culture permeates everything we do.

A few of our benefits & perks:

  • Market-leading health insurance options with Harvard Pilgrim
  • 3 weeks paid vacation (1st year), followed by 4 weeks (2nd year)
  • 25% company match for your 401(k) contributions with Fidelity
  • Comprehensive training and professional development
  • Sunny open-concept office space
  • Company match of your charitable contributions (up to $500 per year)
  • Unlimited sick day policy – separate from vacation days
  • Complimentary in-house language classes

Cultural Care Au Pair is a division of EF Education First, the world leader in international education. Founded in 1965, EF’s mission is to open the world through education. To date, EF has helped millions of people learn a language, discover the world or earn an academic degree. For more information, visit http://www.ef.edu/careers.

 

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Account Manager - Account Services Team, Denver

Denver-Blake Street

Account Manager – Account Services TeamCultural Care Au PairDenver, CO

About Cultural Care:

We help young adults from around the world make the impressive commitment to spend a year living away from family and friends to live with an American host family. Cultural Care Au Pair is a designated program sponsor under the U.S. Department of State’s federally regulated au pair program. We provide support and program management during this exchange year. Cultural Care has recently celebrated 25 years of bringing families and au pairs together. We are a worldwide organization based in more than 20 countries. The average tenure of our US staff is 6 years – and increasing!  We are now about 50% based in our Boston and Denver offices and 50% field based.

About the role:

You are a natural relationship builder, and truly enjoy working in a collaborative environment. If you disliked group projects in college, this job is

not

for you. If you want to play a major role in keeping our cultural exchange program healthy and vibrant for years to come, this job may be perfect for you.

Use your superior communication skills and timely responsiveness in this highly visible position within our company. Working mostly through phone and email communication, you serve as the primary resource of information and problem solving for our host families, au pairs,

contractors

and colleagues.

W

hile fielding a

decent amount

of phone calls daily, you are able to maintain a positive attitude and make every customer feel like your top priority. With every inquiry,

whether a host parent, au pair or contractor,

you proactively add value to the overall customer experience, by being thorough and anticipating future needs.

You will work directly with our

vast and experienced team of Local Childcare Consultants (LCCs).

Host families

also

look to Program Specialists as a trusted resource for any program or finance questions throughout the year. You can explain policies and procedures in a clear, helpful way and are not afraid to remind families of payment deadlines in a professional manner.

This role gives insight into every aspect of our organization, setting up the right candidate for growth opportunities.

This position is also exciting to those who have a strong appreciation for other cultures and languages, because you’ll have direct contact with many of our au pairs.

A day in the life…

  • Kindly and effectively answer questions and resolve customer needs

    over the phone and email

  • Identify and implement opportunities to enhance customer experience

  • Engage in team-oriented activities: sharing ideas, giving feedback, and training new hires

  • Prioritize customer needs and set realistic expectations

  • Review documents to

    make sure we remain in 100% compliance with the US department of State

  • Call and email host families to remind them of program fees, due dates, credits and discounts

  • Responsible for the overall Accounts Receivable aspect of

    y

    our

    region

Some things about you…

  • Demonstrated relationship-building experience

  • The ability to be a natural motivator, bringing passion and enthusiasm to a team

  • 1-2 years of work experience, preferably in customer service

  • Bachelor’s Degree

  • Problem solving and conflict resolution skills

  • Strong adaptability, flexibility, and resourcefulness

Some nitty gritty:

Occasional Saturday work and shift work required.

 Sometimes we celebrate hitting goals and honoring overseas visitors with

evening

dinners and events. We also have opportunitie

s to dress up like superheroes and

90

s

Rockstars

,

and attend Disco-themed parties. If you have a problem with this, you should think twice before applying. Our

“over-the-top”

culture permeates everything we do.

A few of our benefits & perks:

  • Market-leading health insurance options with Harvard Pilgrim

  • 3 weeks paid vacation (1

    st

    year), followed by 4 weeks (2

    nd

    year)

  • 25% company match for your 401(k) contributions with Fidelity

  • Comprehensive training and professional development

  • Sunny open-concept office space

  • Company match of your charitable contributions (up to $500 per year)

  • Cultural Care Au Pair

     

    is a division of EF Education First, the world leader in international education. Founded in 1965, EF’s mission is to open the world through education. To date, EF has helped millions of people learn a language, discover the world or earn an academic degree. For more information, visit

     

    http://www.ef.edu/careers

    .

    About EF Education First We’re 43,500 small. We’re teachers and students, creatives and analysts, visionaries and doers. We are 120 nationalities—and counting. Together, we open the world through education, breaking down barriers of language, culture and geography all over the world. Over the past 50 years, our mission has grown to include a diverse range of programs that give millions of students of all ages the freedom and confidence to explore the world through language, travel and academic opportunities. Follow us on LinkedIn or check out http://careers.ef.com to learn more about our amazing team, products, and customers.

Apply for this position

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Au Pair Training School Summer Internship

West Hempstead-Work From Home

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Community Consultant

Upper East Manhattan-Work From Home

LOCAL CHILDCARE CONSULTANT — CULTURAL CARE AU PAIRInwood, Upper East Side, Brooklyn NYMake a positive impact in your community!Cultural Care Au Pair helps families across the country secure childcare that provides flexibility, trust and cultural exchange. Joining our team of Local Childcare Consultants (LCCs) is a fantastic and flexible role for someone whoenjoys taking a proactive and collaborative approach to their work, connects quickly with others, can think on their feet, and has a true passion for cultural exchange. You’ll join a team of charismatic and dedicated childcare professionals, and benefit from all the resources and support you need to make each match between a family and their au pair into a success story.“I see being an LCC as a way of opening yourself to the world and constantly redefining what we call ‘normal’. Cultural exchange expands lives, communities and families in so many ways—emotionally, physically and mentally.” —MICHELLE GRAY, LCC IN MASSACHUSETTS“I’ve been an LCC for a long time—it continues to be enjoyable because of the infinite variety of interesting personalities and relationships that the program brings together. It will always be inspiring to help facilitate these relationships.” —DIANE STUART, LCC IN MARYLANDYour day-to-day as an LCC:
  • Providing support for both the host families and au pairs during their hosting experience
  • Conducting host families interviews and verification of references to be a part of the program
  • Hosting monthly au pair meetings and host family day conferences
  • Connecting with au pairs upon their arrival to the U.S.
  • Communicating with host families monthly
  • Ensuring we are recruiting quality families with reasonable program expectations
  • Enforcing U.S. Department of State regulations
  • Initiating grassroots marketing efforts to grow the au pair program
This role is a W-9 independent contractor opportunity. In this flexible and rewarding role, you have the ability to earn monthly stipends, commissions, and domestic or international travel.LEARN MORELet us know you’re interested and share a bit about yourself!
Apply for this position

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Community Consultant

Seattle-Work From Home

LOCAL CHILDCARE CONSULTANT — CULTURAL CARE AU PAIRSeattle, WA (various communities throughout area)Make a positive impact in your community!Cultural Care Au Pair helps families across the country secure childcare that provides flexibility, trust and cultural exchange. Joining our team of Local Childcare Consultants (LCCs) is a fantastic and flexible role for someone whoenjoys taking a proactive and collaborative approach to their work, connects quickly with others, can think on their feet, and has a true passion for cultural exchange. You’ll join a team of charismatic and dedicated childcare professionals, and benefit from all the resources and support you need to make each match between a family and their au pair into a success story.“I see being an LCC as a way of opening yourself to the world and constantly redefining what we call ‘normal’. Cultural exchange expands lives, communities and families in so many ways—emotionally, physically and mentally.” —MICHELLE GRAY, LCC IN MASSACHUSETTS“I’ve been an LCC for a long time—it continues to be enjoyable because of the infinite variety of interesting personalities and relationships that the program brings together. It will always be inspiring to help facilitate these relationships.” —DIANE STUART, LCC IN MARYLANDYour day-to-day as an LCC:
  • Providing support for both the host families and au pairs during their hosting experience
  • Conducting host families interviews and verification of references to be a part of the program
  • Hosting monthly au pair meetings and host family day conferences
  • Connecting with au pairs upon their arrival to the U.S.
  • Communicating with host families monthly
  • Ensuring we are recruiting quality families with reasonable program expectations
  • Enforcing U.S. Department of State regulations
  • Initiating grassroots marketing efforts to grow the au pair program
This role is a W-9 independent contractor opportunity. In this flexible and rewarding role, you have the ability to earn monthly stipends, commissions, and domestic or international travel.LEARN MORELet us know you’re interested and share a bit about yourself!
Apply for this position

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Community Consultant

Santa Fe-Work From Home

LOCAL CHILDCARE CONSULTANT — CULTURAL CARE AU PAIRSanta Fe, NMMake a positive impact in your community!Cultural Care Au Pair helps families across the country secure childcare that provides flexibility, trust and cultural exchange. Joining our team of Local Childcare Consultants (LCCs) is a fantastic and flexible role for someone whoenjoys taking a proactive and collaborative approach to their work, connects quickly with others, can think on their feet, and has a true passion for cultural exchange. You’ll join a team of charismatic and dedicated childcare professionals, and benefit from all the resources and support you need to make each match between a family and their au pair into a success story.“I see being an LCC as a way of opening yourself to the world and constantly redefining what we call ‘normal’. Cultural exchange expands lives, communities and families in so many ways—emotionally, physically and mentally.” —MICHELLE GRAY, LCC IN MASSACHUSETTS“I’ve been an LCC for a long time—it continues to be enjoyable because of the infinite variety of interesting personalities and relationships that the program brings together. It will always be inspiring to help facilitate these relationships.” —DIANE STUART, LCC IN MARYLANDYour day-to-day as an LCC:
  • Providing support for both the host families and au pairs during their hosting experience
  • Conducting host families interviews and verification of references to be a part of the program
  • Hosting monthly au pair meetings and host family day conferences
  • Connecting with au pairs upon their arrival to the U.S.
  • Communicating with host families monthly
  • Ensuring we are recruiting quality families with reasonable program expectations
  • Enforcing U.S. Department of State regulations
  • Initiating grassroots marketing efforts to grow the au pair program
This role is a W-9 independent contractor opportunity. In this flexible and rewarding role, you have the ability to earn monthly stipends, commissions, and domestic or international travel.LEARN MORELet us know you’re interested and share a bit about yourself!
Apply for this position

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Community Consultant

San Rafael-Work From Home

LOCAL CHILDCARE CONSULTANT — CULTURAL CARE AU PAIRSanta Fe, NMMake a positive impact in your community!Cultural Care Au Pair helps families across the country secure childcare that provides flexibility, trust and cultural exchange. Joining our team of Local Childcare Consultants (LCCs) is a fantastic and flexible role for someone whoenjoys taking a proactive and collaborative approach to their work, connects quickly with others, can think on their feet, and has a true passion for cultural exchange. You’ll join a team of charismatic and dedicated childcare professionals, and benefit from all the resources and support you need to make each match between a family and their au pair into a success story.“I see being an LCC as a way of opening yourself to the world and constantly redefining what we call ‘normal’. Cultural exchange expands lives, communities and families in so many ways—emotionally, physically and mentally.” —MICHELLE GRAY, LCC IN MASSACHUSETTS“I’ve been an LCC for a long time—it continues to be enjoyable because of the infinite variety of interesting personalities and relationships that the program brings together. It will always be inspiring to help facilitate these relationships.” —DIANE STUART, LCC IN MARYLANDYour day-to-day as an LCC:
  • Providing support for both the host families and au pairs during their hosting experience
  • Conducting host families interviews and verification of references to be a part of the program
  • Hosting monthly au pair meetings and host family day conferences
  • Connecting with au pairs upon their arrival to the U.S.
  • Communicating with host families monthly
  • Ensuring we are recruiting quality families with reasonable program expectations
  • Enforcing U.S. Department of State regulations
  • Initiating grassroots marketing efforts to grow the au pair program
This role is a W-9 independent contractor opportunity. In this flexible and rewarding role, you have the ability to earn monthly stipends, commissions, and domestic or international travel.LEARN MORELet us know you’re interested and share a bit about yourself!
Apply for this position

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Community Consultant

West Bloomfield-Work From Home

LOCAL CHILDCARE CONSULTANT — CULTURAL CARE AU PAIRWest Bloomfield, Troy, Rochester Hills, MichiganMake a positive impact in your community!Cultural Care Au Pair helps families across the country secure childcare that provides flexibility, trust and cultural exchange. Joining our team of Local Childcare Consultants (LCCs) is a fantastic and flexible role for someone whoenjoys taking a proactive and collaborative approach to their work, connects quickly with others, can think on their feet, and has a true passion for cultural exchange. You’ll join a team of charismatic and dedicated childcare professionals, and benefit from all the resources and support you need to make each match between a family and their au pair into a success story.“I see being an LCC as a way of opening yourself to the world and constantly redefining what we call ‘normal’. Cultural exchange expands lives, communities and families in so many ways—emotionally, physically and mentally.” —MICHELLE GRAY, LCC IN MASSACHUSETTS“I’ve been an LCC for a long time—it continues to be enjoyable because of the infinite variety of interesting personalities and relationships that the program brings together. It will always be inspiring to help facilitate these relationships.” —DIANE STUART, LCC IN MARYLANDYour day-to-day as an LCC:
  • Providing support for both the host families and au pairs during their hosting experience
  • Conducting host families interviews and verification of references to be a part of the program
  • Hosting monthly au pair meetings and host family day conferences
  • Connecting with au pairs upon their arrival to the U.S.
  • Communicating with host families monthly
  • Ensuring we are recruiting quality families with reasonable program expectations
  • Enforcing U.S. Department of State regulations
  • Initiating grassroots marketing efforts to grow the au pair program
This role is a W-9 independent contractor opportunity. In this flexible and rewarding role, you have the ability to earn monthly stipends, commissions, and domestic or international travel.LEARN MORELet us know you’re interested and share a bit about yourself!
Apply for this position

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Community Consultant

Chicago-Work From Home

LOCAL CHILDCARE CONSULTANT — CULTURAL CARE AU PAIRNorth Chicago/Wilmette/Lake Forest, IL (Chicago area)Make a positive impact in your community!Cultural Care Au Pair helps families across the country secure childcare that provides flexibility, trust and cultural exchange. Joining our team of Local Childcare Consultants (LCCs) is a fantastic and flexible role for someone whoenjoys taking a proactive and collaborative approach to their work, connects quickly with others, can think on their feet, and has a true passion for cultural exchange. You’ll join a team of charismatic and dedicated childcare professionals, and benefit from all the resources and support you need to make each match between a family and their au pair into a success story.“I see being an LCC as a way of opening yourself to the world and constantly redefining what we call ‘normal’. Cultural exchange expands lives, communities and families in so many ways—emotionally, physically and mentally.” —MICHELLE GRAY, LCC IN MASSACHUSETTS“I’ve been an LCC for a long time—it continues to be enjoyable because of the infinite variety of interesting personalities and relationships that the program brings together. It will always be inspiring to help facilitate these relationships.” —DIANE STUART, LCC IN MARYLANDYour day-to-day as an LCC:
  • Providing support for both the host families and au pairs during their hosting experience
  • Conducting host families interviews and verification of references to be a part of the program
  • Hosting monthly au pair meetings and host family day conferences
  • Connecting with au pairs upon their arrival to the U.S.
  • Communicating with host families monthly
  • Ensuring we are recruiting quality families with reasonable program expectations
  • Enforcing U.S. Department of State regulations
  • Initiating grassroots marketing efforts to grow the au pair program
This role is a W-9 independent contractor opportunity. In this flexible and rewarding role, you have the ability to earn monthly stipends, commissions, and domestic or international travel.LEARN MORELet us know you’re interested and share a bit about yourself!
Apply for this position

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Community Consultant

Cincinnati-Work From Home

LOCAL CHILDCARE CONSULTANT — CULTURAL CARE AU PAIRCincinnati, OHMake a positive impact in your community!Cultural Care Au Pair helps families across the country secure childcare that provides flexibility, trust and cultural exchange. Joining our team of Local Childcare Consultants (LCCs) is a fantastic and flexible role for someone whoenjoys taking a proactive and collaborative approach to their work, connects quickly with others, can think on their feet, and has a true passion for cultural exchange. You’ll join a team of charismatic and dedicated childcare professionals, and benefit from all the resources and support you need to make each match between a family and their au pair into a success story.“I see being an LCC as a way of opening yourself to the world and constantly redefining what we call ‘normal’. Cultural exchange expands lives, communities and families in so many ways—emotionally, physically and mentally.” —MICHELLE GRAY, LCC IN MASSACHUSETTS“I’ve been an LCC for a long time—it continues to be enjoyable because of the infinite variety of interesting personalities and relationships that the program brings together. It will always be inspiring to help facilitate these relationships.” —DIANE STUART, LCC IN MARYLANDYour day-to-day as an LCC:
  • Providing support for both the host families and au pairs during their hosting experience
  • Conducting host families interviews and verification of references to be a part of the program
  • Hosting monthly au pair meetings and host family day conferences
  • Connecting with au pairs upon their arrival to the U.S.
  • Communicating with host families monthly
  • Ensuring we are recruiting quality families with reasonable program expectations
  • Enforcing U.S. Department of State regulations
  • Initiating grassroots marketing efforts to grow the au pair program
This role is a W-9 independent contractor opportunity. In this flexible and rewarding role, you have the ability to earn monthly stipends, commissions, and domestic or international travel.LEARN MORELet us know you’re interested and share a bit about yourself!
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Community Consultant

Burlington-Work From Home

LOCAL CHILDCARE CONSULTANT — CULTURAL CARE AU PAIRMiddlebury, Stowe, and Montpelier, VTMake a positive impact in your community!Cultural Care Au Pair helps families across the country secure childcare that provides flexibility, trust and cultural exchange. Joining our team of Local Childcare Consultants (LCCs) is a fantastic and flexible role for someone whoenjoys taking a proactive and collaborative approach to their work, connects quickly with others, can think on their feet, and has a true passion for cultural exchange. You’ll join a team of charismatic and dedicated childcare professionals, and benefit from all the resources and support you need to make each match between a family and their au pair into a success story.“I see being an LCC as a way of opening yourself to the world and constantly redefining what we call ‘normal’. Cultural exchange expands lives, communities and families in so many ways—emotionally, physically and mentally.” —MICHELLE GRAY, LCC IN MASSACHUSETTS“I’ve been an LCC for a long time—it continues to be enjoyable because of the infinite variety of interesting personalities and relationships that the program brings together. It will always be inspiring to help facilitate these relationships.” —DIANE STUART, LCC IN MARYLANDYour day-to-day as an LCC:
  • Providing support for both the host families and au pairs during their hosting experience
  • Conducting host families interviews and verification of references to be a part of the program
  • Hosting monthly au pair meetings and host family day conferences
  • Connecting with au pairs upon their arrival to the U.S.
  • Communicating with host families monthly
  • Ensuring we are recruiting quality families with reasonable program expectations
  • Enforcing U.S. Department of State regulations
  • Initiating grassroots marketing efforts to grow the au pair program
This role is a W-9 independent contractor opportunity. In this flexible and rewarding role, you have the ability to earn monthly stipends, commissions, and domestic or international travel.LEARN MORELet us know you’re interested and share a bit about yourself!
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Community Consultant

Sewell-Work From Home

LOCAL CHILDCARE CONSULTANT — CULTURAL CARE AU PAIRSouth Jersey, Sewell, Margate City, Linwood, Cape May, NJMake a positive impact in your community!Cultural Care Au Pair helps families across the country secure childcare that provides flexibility, trust and cultural exchange. Joining our team of Local Childcare Consultants (LCCs) is a fantastic and flexible role for someone whoenjoys taking a proactive and collaborative approach to their work, connects quickly with others, can think on their feet, and has a true passion for cultural exchange. You’ll join a team of charismatic and dedicated childcare professionals, and benefit from all the resources and support you need to make each match between a family and their au pair into a success story.“I see being an LCC as a way of opening yourself to the world and constantly redefining what we call ‘normal’. Cultural exchange expands lives, communities and families in so many ways—emotionally, physically and mentally.” —MICHELLE GRAY, LCC IN MASSACHUSETTS“I’ve been an LCC for a long time—it continues to be enjoyable because of the infinite variety of interesting personalities and relationships that the program brings together. It will always be inspiring to help facilitate these relationships.” —DIANE STUART, LCC IN MARYLANDYour day-to-day as an LCC:
  • Providing support for both the host families and au pairs during their hosting experience
  • Conducting host families interviews and verification of references to be a part of the program
  • Hosting monthly au pair meetings and host family day conferences
  • Connecting with au pairs upon their arrival to the U.S.
  • Communicating with host families monthly
  • Ensuring we are recruiting quality families with reasonable program expectations
  • Enforcing U.S. Department of State regulations
  • Initiating grassroots marketing efforts to grow the au pair program
This role is a W-9 independent contractor opportunity. In this flexible and rewarding role, you have the ability to earn monthly stipends, commissions, and domestic or international travel.LEARN MORELet us know you’re interested and share a bit about yourself!
Apply for this position

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Director of Account Services

Denver-Blake Street

Director of Account ServicesCultural Care Au PairDenver, COPlease send cover letter and resumeAbout Cultural Care:

We help young adults from around the world make the impressive commitment to spend a year living away from family and friends to live with an American host family. Cultural Care Au Pair is a designated program sponsor under the U.S. Department of State’s federally regulated au pair program. We provide support and program management during this exchange year. Cultural Care has recently celebrated 25 years of bringing families and au pairs together. We are a worldwide organization based in more than 20 countries. The average tenure of our US staff is 6 years – and increasing!  We are now about 50% based in our Boston and Denver offices and 50% field based.Some things about you:

You are someone who takes the lead even when you are not officially in charge. You are the person in your network who always has your own opinion… and who doesn’t wait for the perfect moment to share it.  You are the person who makes friends in line at the grocery store. You are clever, witty and curious.  Your curiosity then turns into full blown research and learning.  Sound familiar? If so, this may be the perfect role for you.

About the role:

The person in this role will sit in our Denver, CO office. In this position, you will drive, coach, motivate, and support a team of customer relations specialists who spend their days on the phone, making connections, problem solving, and providing information to all of our program participants.  This team is responsible for knowing everything about all aspects of our program.  They network and assist all other departments of our organization and play an integral role in ensuring that the quality, feel, and overall service of our organization is top notch and consistent for all.  

Responsibilities:

  • Provide daily oversight, management, and development of a team of 6-7 staff
  • Recruit, interview and hire when openings occur
  • Provide call coaching and conflict resolution guidance
  • Be a point of contact for escalations
  • Ensure call volume is adequately managed
  • Provide motivation, leadership and goals for each of your team members

The ideal candidate should have:

  • 3+ years of customer service experience
  • The ability to be a natural motivator, bringing enthusiasm and direction to their team
  • Excellent time management and organizational skills
  • Strong adaptability, flexibility, and resourcefulness

Some nitty gritty:

Directors have a rotating Saturday shift (2-3 per year). Sometimes we celebrate hitting goals and honoring overseas visitors with evening dinners and events. We also have opportunities to dress up like superheroes and 90’s Rockstars, and attend Disco-themed parties. If you have a problem with this, you should think twice before applying. Our “over-the-top” culture permeates everything we do.

A few of our benefits & perks:

  • Market-leading health insurance options with Harvard Pilgrim
  • 3 weeks paid vacation (1st year), followed by 4 weeks (2nd year)
  • 25% company match for your 401(k) contributions with Fidelity
  • Sunny open-concept office space
  • Company match of your charitable contributions (up to $500 per year)

Cultural Care Au Pair is the leading flexible, affordable, live-in au pair program in the industry and has been in operation since 1989. Cultural Care is a US government-designated program allowing young people the opportunity to experience America for a year. Au Pairs live as family members and attend courses at a local college. In exchange, they offer their host families up to 45 hours per week of live-in childcare. Host families are able to bring a little of the world into their homes and au pairs have the chance to spend a year with an American family. To learn more please visit www.culturalcare.com or www.ef.com

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Director of Placement Operations

Cambridge-1 Education Street

Director of Placement Operations

Cultural Care Au Pair

Cambridge, MA

 

The Placement Operations team is at the heart of the au pair program and serves as the liaison between our overseas and US based recruitment efforts.  They are responsible for ensuring that only the highest quality candidates make it into our matching pool.  As Director of Placement Operations, you will oversee a team of Placement Operation Specialists who work directly with these candidates and recruitment countries providing ongoing feedback for all involved.  In this multi-faceted role, you must love data reporting and analysis and be able to quickly spot anomalies and trends and then take action on this information.  You are ultimately responsible for the management of our worldwide au pair pool, and the US-based team that oversees the well-being of this pool—from application review through to pre-departure clearances for all au pairs traveling on our program. You should enjoy relationship management and working toward developing deep, complex, and lasting connections with our staff in our recruitment markets in order to attain company goals. Finally, this person should enjoy the challenge of ensuring we have the most robust candidate pool in the industry and provide ongoing updates to our internal departments.

As part of the role, you will manage a team of five. This team reviews every au pair applicant, and ensures our au pair pool is healthy, and engaged. The team also acts as the liaison between our US operations and our recruitment markets worldwide, helping to assist with a wide range of customer service and operational issues.

Key responsibilities:

-          Daily, weekly, monthly reporting on company goals

-          Creatively and quickly identifying ways to optimize our candidate pool

-          Tracking and analyzing patterns in the au pair pool and workflow inefficiencies and sharing this information with colleagues in our recruitment markets

-          Making informed decision on the suitability of candidates to participate on the program, with a specific focus on health

-          Education of US-based staff on our recruitment markets

-          Acting as and managing the team that acts as the hub between our flights, visas, and recruitment spokes

-          Organization of visits and training for staff visiting from our recruitment markets

-          Training of new and existing staff on recruitment and best practices for system maintenance and reporting

-          Technical liaison for business operations

Requirements:

-          5+ years in operations, customer service, or a related field

-          Strong analytical skills

-          Proficiency in Excel

-          Outstanding written and verbal skills

-          Ability to work in a fast-paced environment, while maintaining a strong standard of quality and adherence to compliance

-          Excellent attention to detail

-          Competitiveness

-          Understanding of database management

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Field Program Director - East Coast

Montauk-Work From Home

Program Director (Field)

Cultural Care Au Pair

Work from home-based office, US

 

About Cultural Care:

We help young adults from around the world make the impressive commitment to spend a year living away from family and friends to care for young children in an American host family. We also help support American parents in their search for a unique childcare solution where they welcome this young person from overseas into their home as a member of their family. This program takes a village to pull together and that’s where our team comes in.  We are a worldwide organization based in more than 20 countries.  Employees get excellent benefits (including a great discount for your own au pair childcare) and we focus on having lots of fun along the way.  Beyond loving what we do, we are a solid group. The average tenure of our US staff is 6 years – and increasing!  We are now about 50% based in our Boston and Denver offices and 50% field based.

 

About the role:

The program director team is the largest group of the field-based teams at Cultural Care. They directly manage a team of independent contractors and are fully responsible for the management of the region they cover, with a heavy emphasis on conflict resolution and mediation. It’s like running a small town every day; lots of interesting stories, not for the faint of heart but the wins are way worth celebrating.  Some people say they are making a difference. We truly are. Every day.

 

This is a truly unique and diverse role in which your aptitude for active listening, conflict resolution, keeping details straight and executing on a strategy are all equally important. There are even some sales elements in here. You will be responsible for goals and growth within your region. There are many different parts to the role, all of them important, all of them competing for your attention. Sound overwhelming? It can be. If you’re the type that thrives on a challenge, we’re looking for you.

Some things about you:

  • You think strategically but know how stay on top of your details.
  • When we look up multi-tasking, your picture is there.
  • Difficult conversations, conflict resolution and high-pressure situations excite you.
  • You are resourceful; “I have no idea” is not in your vocabulary.
  • Your communication and customer service skills are in a dead heat for first place.
  • You are a leader, not a follower. Quite literally for 5 years or more.
  • You’ve (finally) learned how to mentor, coach and teach others to fish rather than doing it all yourself.                                                    

Some nitty gritty:

As we mentioned, it’s work from home role. Expectation there is that you have the space, a computer, hard drive memory & high-speed wired internet connection to work from home.  We do a rotating Saturday schedule and on-call schedule so you can expect to occasionally work on the weekends and evenings during the year.  There are also 2-3 times a year where you will have travel opportunities.

There are a lot of benefits beyond dress code that a work from home role brings. You know, daily homemade lunches, no commuting road-rage. And you can be home for that 4 hour window that the cable company gives you. Having said that, our field-based positions are full-time 9-5:30 jobs (or longer depending on your workload that day) where the phones will be ringing and Skype will be jumping. Home based?  Yes. Flex-time? Not so much. Still, the dress code is easy and the coffee is as good as you make it.

Cultural Care Au Pair is a division of EF Education First, the world leader in international education. Founded in 1965, EF’s mission is to open the world through education. To date, EF has helped millions of people learn a language, discover the world or earn an academic degree. For more information, visit http://www.ef.edu/careers.

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Field Program Director - New England

Brookline-Work From Home

Program Director (Field)Cultural Care Au PairWork from home-based office, New England

About Cultural Care:

We help young adults from around the world make the impressive commitment to spend a year living away from family and friends to care for young children in an American host family. We also help support American parents in their search for a unique childcare solution where they welcome this young person from overseas into their home as a member of their family. This program takes a village to pull together and that’s where our team comes in.  We are a worldwide organization based in more than 20 countries.  Employees get excellent benefits (including a great discount for your own au pair childcare) and we focus on having lots of fun along the way.  Beyond loving what we do, we are a solid group. The average tenure of our US staff is 6 years – and increasing!  We are now about 50% based in our Boston and Denver offices and 50% field based.

About the role:

The program director team is the largest group of the field-based teams at Cultural Care. They directly manage a team of independent contractors and are fully responsible for the management of the region they cover, with a heavy emphasis on conflict resolution and mediation. It’s like running a small town every day; lots of interesting stories, not for the faint of heart but the wins are way worth celebrating.  Some people say they are making a difference. We truly are. Every day.

We are looking for a superstar candidate to grow our team. This is a truly unique and diverse role in which your aptitude for active listening, conflict resolution, keeping details straight and executing on a strategy are all equally important. There are even some sales elements in here. You will be responsible for goals and growth within your region. There are many different parts to the role, all of them important, all of them competing for your attention. Sound overwhelming? It can be. If you’re the type that thrives on a challenge, we’re looking for you.

Some things about you:

  • You think strategically but know how stay on top of your details.
  • When we look up multi-tasking, your picture is there.
  • Difficult conversations, conflict resolution and high-pressure situations excite you.
  • You are resourceful; “I have no idea” is not in your vocabulary.
  • Your communication and customer service skills are in a dead heat for first place.
  • You are a leader, not a follower. Quite literally for 5 years or more.
  • You’ve (finally) learned how to mentor, coach and teach others to fish rather than doing it all yourself.                                                    

Some nitty gritty:

As we mentioned, it’s a work from home role. The expectation there is that you have the space, a computer, hard drive memory & high-speed wired internet connection to work from home.  We do a rotating Saturday schedule and on-call schedule so you can expect to occasionally work on the weekends and evenings during the year.  There are also 2-3 times a year where you will have travel opportunities.

There are a lot of benefits beyond dress code that a work from home role brings. You know, daily homemade lunches, no commuting road-rage. And you can be home for that 4 hour window that the cable company gives you. Having said that, our field-based positions are full-time 9-5:30 jobs (or longer depending on your workload that day) where the phones will be ringing and Skype will be jumping. Home based?  Yes. Flex-time? Not so much. Still, the dress code is easy and the coffee is as good as you make it.

About EF Education First:We’re 43,500 small. We’re teachers and students, creatives and analysts, visionaries and doers. We are 120 nationalities—and counting. Together, we open the world through education, breaking down barriers of language, culture and geography all over the world. Over the past 50 years, our mission has grown to include a diverse range of programs that give millions of students of all ages the freedom and confidence to explore the world through language, travel and academic opportunities. Follow us on LinkedIn or check out http://careers.ef.com to learn more about our amazing team, products, and customers.

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Field Program Director - New England

Hartford-Work From Home

Program Director (Field)Cultural Care Au PairWork from home-based office, New England

About Cultural Care:

We help young adults from around the world make the impressive commitment to spend a year living away from family and friends to care for young children in an American host family. We also help support American parents in their search for a unique childcare solution where they welcome this young person from overseas into their home as a member of their family. This program takes a village to pull together and that’s where our team comes in.  We are a worldwide organization based in more than 20 countries.  Employees get excellent benefits (including a great discount for your own au pair childcare) and we focus on having lots of fun along the way.  Beyond loving what we do, we are a solid group. The average tenure of our US staff is 6 years – and increasing!  We are now about 50% based in our Boston and Denver offices and 50% field based.

About the role:

The program director team is the largest group of the field-based teams at Cultural Care. They directly manage a team of independent contractors and are fully responsible for the management of the region they cover, with a heavy emphasis on conflict resolution and mediation. It’s like running a small town every day; lots of interesting stories, not for the faint of heart but the wins are way worth celebrating.  Some people say they are making a difference. We truly are. Every day.

We are looking for a superstar candidate to grow our team. This is a truly unique and diverse role in which your aptitude for active listening, conflict resolution, keeping details straight and executing on a strategy are all equally important. There are even some sales elements in here. You will be responsible for goals and growth within your region. There are many different parts to the role, all of them important, all of them competing for your attention. Sound overwhelming? It can be. If you’re the type that thrives on a challenge, we’re looking for you.

Some things about you:

  • You think strategically but know how stay on top of your details.
  • When we look up multi-tasking, your picture is there.
  • Difficult conversations, conflict resolution and high-pressure situations excite you.
  • You are resourceful; “I have no idea” is not in your vocabulary.
  • Your communication and customer service skills are in a dead heat for first place.
  • You are a leader, not a follower. Quite literally for 5 years or more.
  • You’ve (finally) learned how to mentor, coach and teach others to fish rather than doing it all yourself.                                                    

Some nitty gritty:

As we mentioned, it’s a work from home role. The expectation there is that you have the space, a computer, hard drive memory & high-speed wired internet connection to work from home.  We do a rotating Saturday schedule and on-call schedule so you can expect to occasionally work on the weekends and evenings during the year.  There are also 2-3 times a year where you will have travel opportunities.

There are a lot of benefits beyond dress code that a work from home role brings. You know, daily homemade lunches, no commuting road-rage. And you can be home for that 4 hour window that the cable company gives you. Having said that, our field-based positions are full-time 9-5:30 jobs (or longer depending on your workload that day) where the phones will be ringing and Skype will be jumping. Home based?  Yes. Flex-time? Not so much. Still, the dress code is easy and the coffee is as good as you make it.

About EF Education First:We’re 43,500 small. We’re teachers and students, creatives and analysts, visionaries and doers. We are 120 nationalities—and counting. Together, we open the world through education, breaking down barriers of language, culture and geography all over the world. Over the past 50 years, our mission has grown to include a diverse range of programs that give millions of students of all ages the freedom and confidence to explore the world through language, travel and academic opportunities. Follow us on LinkedIn or check out http://careers.ef.com to learn more about our amazing team, products, and customers.

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Field Program Director - NJ area

Hoboken-Work From Home

Program Director (Field)Cultural Care Au PairWork from home-based office, US

About Cultural Care:

We help young adults from around the world make the impressive commitment to spend a year living away from family and friends to care for young children in an American host family. We also help support American parents in their search for a unique childcare solution where they welcome this young person from overseas into their home as a member of their family. This program takes a village to pull together and that’s where our team comes in.  We are a worldwide organization based in more than 20 countries.  Employees get excellent benefits (including a great discount for your own au pair childcare) and we focus on having lots of fun along the way.  Beyond loving what we do, we are a solid group. The average tenure of our US staff is 6 years – and increasing!  We are now about 50% based in our Boston and Denver offices and 50% field based.

About the role:

The program director team is the largest group of the field-based teams at Cultural Care. They directly manage a team of independent contractors and are fully responsible for the management of the region they cover, with a heavy emphasis on conflict resolution and mediation. It’s like running a small town every day; lots of interesting stories, not for the faint of heart but the wins are way worth celebrating.  Some people say they are making a difference. We truly are. Every day.

This is a truly unique and diverse role in which your aptitude for active listening, conflict resolution, keeping details straight and executing on a strategy are all equally important. There are even some sales elements in here. You will be responsible for goals and growth within your region. There are many different parts to the role, all of them important, all of them competing for your attention. Sound overwhelming? It can be. If you’re the type that thrives on a challenge, we’re looking for you.

Some things about you:

  • You think strategically but know how stay on top of your details.
  • When we look up multi-tasking, your picture is there.
  • Difficult conversations, conflict resolution and high-pressure situations excite you.
  • You are resourceful; “I have no idea” is not in your vocabulary.
  • Your communication and customer service skills are in a dead heat for first place.
  • You are a leader, not a follower. Quite literally for 5 years or more.
  • You’ve (finally) learned how to mentor, coach and teach others to fish rather than doing it all yourself.                                                    

Some nitty gritty:

As we mentioned, it’s work from home role. Expectation there is that you have the space, a computer, hard drive memory & high-speed wired internet connection to work from home.  We do a rotating Saturday schedule and on-call schedule so you can expect to occasionally work on the weekends and evenings during the year.  There are also 2-3 times a year where you will have travel opportunities.

There are a lot of benefits beyond dress code that a work from home role brings. You know, daily homemade lunches, no commuting road-rage. And you can be home for that 4 hour window that the cable company gives you. Having said that, our field-based positions are full-time 9-5:30 jobs (or longer depending on your workload that day) where the phones will be ringing and Skype will be jumping. Home based?  Yes. Flex-time? Not so much. Still, the dress code is easy and the coffee is as good as you make it.

Cultural Care Au Pair is a division of EF Education First, the world leader in international education. Founded in 1965, EF’s mission is to open the world through education. To date, EF has helped millions of people learn a language, discover the world or earn an academic degree. For more information, visit http://www.ef.edu/careers.

Apply for this position

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