CAREERS WITH CULTURAL CARE

About working here

Cultural Care Au Pair is always looking for talented individuals to join our growing network. Below you can review full-time positions available at Cultural Care Au Pair’s corporate office, as well as any opportunities for local representatives in various locations across the country. Cultural Care Au Pair is an Equal Opportunity Employer.

We make a difference

We're proud that our work changes the lives of young people from abroad, and enriches the lives of American families across the U.S.

We're committed to our work here

The average tenure of our staff here is 6 years, and 25% of us have been around for 9 years or more. 10% of staff members have hosted an au pair and 95% have experienced cultural exchange.

A workspace that suits everyone

Some positions sit in our spectacular offices in Boston or Denver. Other jobs allow you to telecommute from your home office so you can rock your yoga pants and skip the daily commutes.

Wellness, wellbeing & fun

From our “Walk This May” pedometer challenge, bi-weekly Fika coffee breaks, to our staff “Happiness” Facebook group, we take time to celebrate the good stuff in life.

 

Open positions

  • Customer Experience Coordinator

    Tarrytown-Marymount Ave

    Customer Experience Coordinator The ultimate goal of the Customer Experience Coordinator will be to ensure that each au pair at our school feels safe and supported and is having fun. This is done through planning small and large events, community...

  • Weekend Travel Operations Coordinator

    Tarrytown-Marymount Ave

    Travel Operations Coordinator Cultural Care Au Pair   About Cultural Care: We help young adults from around the world make the impressive commitment to spend a year away from family and friends to live with an American host family. Cultural Care...

  • Weekend Travel Operations Coordinator

    Cambridge-1 Education Street

    Travel Operations Coordinator Cultural Care Au Pair Cambridge, MA   About Cultural Care: We help young adults from around the world make the impressive commitment to spend a year away from family and friends to live with an American host family....

  • Community Consultant

    Arlington-Work From Home

    LOCAL CHILDCARE CONSULTANT — CULTURAL CARE AU PAIR Multiple Openings - Arlington, Falls Church, Alexandria, Bethesda, Chevy Chase, Silver Spring, Washington, DC Make a positive impact in your community! Cultural Care Au Pair helps families...

  • Community Consultant

    Seattle-Work From Home

    LOCAL CHILDCARE CONSULTANT — CULTURAL CARE AU PAIR Multiple Openings - North Bend, Renton, Lake Tapps, Mount Baker, Bainbridge Island, Columbia City, Ranier Valley Make a positive impact in your community! Cultural Care Au Pair helps families...

  • Community Consultant

    Brooklyn-Work From Home

    LOCAL CHILDCARE CONSULTANT — CULTURAL CARE AU PAIR Openings in Brooklyn, Park Slope, Carroll Gardens, Boerum Hill, Rockaway Park, and Long Beach Make a positive impact in your community! Cultural Care Au Pair helps families across the country...

  • Community Consultant

    Bryn Mawr-Work From Home

    LOCAL CHILDCARE CONSULTANT — CULTURAL CARE AU PAIR Openings in Devon, Wayne, and Wynnewood  Make a positive impact in your community! Cultural Care Au Pair helps families across the country secure childcare that provides flexibility,...

  • Community Consultant

    West Orange-Work From Home

    LOCAL CHILDCARE CONSULTANT — CULTURAL CARE AU PAIR Openings in South Orange, Maplewood Make a positive impact in your community! Cultural Care Au Pair helps families across the country secure childcare that provides flexibility, trust and...

  • Community Consultant

    Menlo Park-Work From Home

    LOCAL CHILDCARE CONSULTANT — CULTURAL CARE AU PAIR Belmont, Hillsborough, Redwood City, Atherton, Menlo Park Make a positive impact in your community! Cultural Care Au Pair helps families across the country secure childcare that provides...

  • Community Consultant

    San Francisco-Work From Home

    LOCAL CHILDCARE CONSULTANT — CULTURAL CARE AU PAIR Bay Area - Multiple openings - Presidio, Noe Valley, Pacifica, Half Moon Bay Make a positive impact in your community! Cultural Care Au Pair helps families across the country secure childcare...

  • Community Consultant

    Scarsdale-Work From Home

    LOCAL CHILDCARE CONSULTANT — CULTURAL CARE AU PAIR Openings in Bronxville, Scarsdale, White Plains, Mamaroneck Make a positive impact in your community! Cultural Care Au Pair helps families across the country secure childcare that provides...

  • Community Consultant

    Park City-Work From Home

    LOCAL CHILDCARE CONSULTANT — CULTURAL CARE AU PAIR Park City, Utah Make a positive impact in your community! Cultural Care Au Pair helps families across the country secure childcare that provides flexibility, trust and cultural...

  • Recruitment Consultant

    Cambridge-1 Education Street

    Recruitment Consultant Cultural Care Au Pair Cambridge, MA Please include a Cover Letter with your application. About Cultural Care: We help young adults from around the world make the impressive commitment to spend a year living away from family...

  • Matching Specialist- Denver office

    Denver-Blake Street

    Matching Specialist Cultural Care Au Pair Cambridge, MA Please include a Cover Letter with your application. About Cultural Care: We help young adults from around the world make the impressive commitment to spend a year living away from family and...

  • UI Designer

    Cambridge-1 Education Street

    UI Designer, Cultural Care Au Pair Culturalcare.com Cambridge, MA Cultural Care Au Pair (a division of EF Education First) is seeking a UI Designer to join our growing team and oversee the look, feel, and flow of all things digital. From concepting...

  • Junior Graphic Designer

    Cambridge-1 Education Street

    Junior Graphic Designer, Cultural Care Au Pair  Culturalcare.com Cambridge, Massachusetts Cultural Care Au Pair (a division of EF Education First) is seeking a happy & energetic Junior Graphic Designer to join our growing in-house marketing...

  • Field Program Director - New England

    Brookline-Work From Home

    Program Director (Field) Cultural Care Au Pair Work from home-based office, New England About Cultural Care: We help young adults from around the world make the impressive commitment to spend a year living away from family and friends to care for...

  • Account Manager - Account Services Team, Denver

    Denver-Blake Street

    Account Manager – Account Services Team Cultural Care Au Pair Denver, CO About Cultural Care: We help young adults from around the world make the impressive commitment to spend a year living away from family and friends to live with an American...

  • Account Manager - Account Services Team

    Cambridge-1 Education Street

    Account Manager – Account Services Team Cultural Care Au Pair Cambridge, MA About Cultural Care: We help young adults from around the world make the impressive commitment to spend a year living away from family and friends to live with an...

  • Product Owner

    Cambridge-1 Education Street

    Who you are You're an experienced Product Owner looking for a new challenge and an opportunity to further advance your skills and career in a great working environment.  You're a highly motivated individual who's passionate about using...

  • Back-end Developer

    Cambridge-1 Education Street

    EF High Cultural Care Au Pair is looking for a Back-end Developer to join our fun, energetic and growing team.  We are looking for someone who is excited about learning new technologies and applying the best of what’s out there to constantly...

  • Front-end Developer

    Cambridge-1 Education Street

    EF High Cultural Care Au Pair is looking for a Front-end Developer to join our fun, energetic and growing team.  Are you passionate about building scalable, performant web applications and delivering a great customer experience? If so, then we are...

  • Matching Specialist - Cambridge Office

    Cambridge-1 Education Street

    Matching Specialist Cultural Care Au Pair Cambridge, MA Please include a Cover Letter with your application. About Cultural Care: We help young adults from around the world make the impressive commitment to spend a year living away from family and...

  • Legislative Affairs Manager

    Cambridge-1 Education Street

    Cultural Care Au Pair is a designated sponsor of the U.S. State Department’s J-1visa cultural exchange program.  For nearly 30 years, Cultural Care has been the leader in the au pair program community in bringing young foreign nationals...

Customer Experience Coordinator

Tarrytown-Marymount Ave

Customer Experience Coordinator

The ultimate goal of the Customer Experience Coordinator will be to ensure that each au pair at our school feels safe and supported and is having fun. This is done through planning small and large events, community involvement, vendor relations and customer support. The perfect candidate will be the ultimate go getter that has a genuine interest in creating an exceptional customer experience.

Role:

Implementing creative programs, events and enhancements throughout the building to create community, connection, and belonging in the school.

Marketing and promoting weekly events to au pairs and the community utilizing a combination of in-person creative techniques, technology and marketing collateral with an ultimate goal of building relationships and fostering support.

Respond to and document  crisis, health and counseling related issues for au pairs. At times this could be on an on-call rotation.

Maintain close working relationships and partnerships with staff, contractors and families to provide well-rounded support to au pairs.

Develop and refine programs based on evaluations and customer feedback including: NYC tour experience, transportation, local community involvement, Training School “alumni” connections.

Communicate with outside vendors to schedule, organize and fulfill transportation and academics requirements at the school. 

Preferred Qualifications:

  • Proactive problem solving and conflict resolution abilities
  • Awareness and appreciation of cultural differences
  • Flexibility and ability to prioritize 
  • An outgoing, cheerful and compassionate personality.
  • Ability to work independently and with the team and use own initiative to meet goals.
  • Exceptional organization skills, with a strong attention to detail and ability to multitask.
  • Proficient computer skills including Microsoft Office 
  • Salesforce Experience a plus.

 About EF Education FirstWe’re 43,500 small. We’re teachers and students, creatives and analysts, visionaries and doers. We are 120 nationalities—and counting. Together, we open the world through education, breaking down barriers of language, culture and geography all over the world. Over the past 50 years, our mission has grown to include a diverse range of programs that give millions of students of all ages the freedom and confidence to explore the world through language, travel and academic opportunities. Follow us on LinkedInor check out http://careers.ef.com to learn more about our amazing team, products, and customers.

 

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Weekend Travel Operations Coordinator

Tarrytown-Marymount Ave

Travel Operations CoordinatorCultural Care Au Pair

 About Cultural Care:

We help young adults from around the world make the impressive commitment to spend a year away from family and friends to live with an American host family. Cultural Care Au Pair is a designated program sponsor under the U.S. Department of State’s federally regulated au pair program. We provide support and program management during this exchange year. Cultural Care has recently celebrated 25 years of bringing families and au pairs together. We are a worldwide organization based in more than 20 countries.

 

About the role:

Along with your teammates, you will be responsible for ensuring that thousands of travelers get WHERE they need to be WHEN they need to be there.  You’ll ensure that they do so safely, efficiently, and comfortably.  All the while, you’ll execute upon a tight communications strategy to ensure all stakeholders are kept up-to-date during constantly evolving situations.  If you LOVE solving puzzles, WOWing customers, and learning new things---you’ll have a blast.  There’s always something new to learn and experience,  and you’ll be a critical piece of the engine behind this successful program.

 

This is an amazing opportunity to not only learn about this important cultural exchange program, but to also learn everything there is to know about the airline industry.  Ever wonder what your gate agent is furiously typing into their computer when you check in at the airport?  Prepare to learn!

 

This is not a normal job:

We are looking for someone who is excited to work a non-traditional schedule.  Most of our au pairs are traveling between Friday and Monday.  The schedule for this role is Friday through Monday, including being on call throughout the weekend in case of emergency.

 

About you:

    • You won’t feel left out when your friends make weekend plans and you have to work.
    • You are excited about the prospect of having Tuesday, Wednesday and Thursday off every week. A four day work week is something you’ve dreamed off.  You are excited about the prospect of running errands while the stores are empty. 
    • You are completely unafraid to make decisions in the absence of your manager.  In fact, you prefer being trusted to work alone.
    • Experience with Amadeus a definite plus but in lieu of experience, an affinity for learning new systems will work as well.

Cultural Care Au Pair is a division of EF Education First, the world leader in international education. Founded in 1965, EF’s mission is to open the world through education. To date, EF has helped millions of people learn a language, discover the world or earn an academic degree. For more information, visit http://www.ef.edu/careers.

Apply for this position

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Weekend Travel Operations Coordinator

Cambridge-1 Education Street

Travel Operations CoordinatorCultural Care Au PairCambridge, MA

 About Cultural Care:

We help young adults from around the world make the impressive commitment to spend a year away from family and friends to live with an American host family. Cultural Care Au Pair is a designated program sponsor under the U.S. Department of State’s federally regulated au pair program. We provide support and program management during this exchange year. Cultural Care has recently celebrated 25 years of bringing families and au pairs together. We are a worldwide organization based in more than 20 countries.

 

About the role:

Along with your teammates, you will be responsible for ensuring that thousands of travelers get WHERE they need to be WHEN they need to be there.  You’ll ensure that they do so safely, efficiently, and comfortably.  All the while, you’ll execute upon a tight communications strategy to ensure all stakeholders are kept up-to-date during constantly evolving situations.  If you LOVE solving puzzles, WOWing customers, and learning new things---you’ll have a blast.  There’s always something new to learn and experience,  and you’ll be a critical piece of the engine behind this successful program.

 

This is an amazing opportunity to not only learn about this important cultural exchange program, but to also learn everything there is to know about the airline industry.  Ever wonder what your gate agent is furiously typing into their computer when you check in at the airport?  Prepare to learn!

 

This is not a normal job:

We are looking for someone who is excited to work a non-traditional schedule.  Most of our au pairs are traveling between Friday and Monday.  The schedule for this role is Friday through Monday, including being on call throughout the weekend in case of emergency.

 

About you:

  • You won’t feel left out when your friends make weekend plans and you have to work.
  • You are excited about the prospect of having Tuesday, Wednesday and Thursday off every week. A four day work week is something you’ve dreamed off.  You are excited about the prospect of running errands while the stores are empty. 
  • You are completely unafraid to make decisions in the absence of your manager.  In fact, you prefer being trusted to work alone.
  • Experience with Amadeus a definite plus but in lieu of experience, an affinity for learning new systems will work as well.

Cultural Care Au Pair is a division of EF Education First, the world leader in international education. Founded in 1965, EF’s mission is to open the world through education. To date, EF has helped millions of people learn a language, discover the world or earn an academic degree. For more information, visit http://www.ef.edu/careers.

Apply for this position

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Community Consultant

Arlington-Work From Home

LOCAL CHILDCARE CONSULTANT — CULTURAL CARE AU PAIRMultiple Openings - Arlington, Falls Church, Alexandria, Bethesda, Chevy Chase, Silver Spring, Washington, DCMake a positive impact in your community!Cultural Care Au Pair helps families across the country secure childcare that provides flexibility, trust and cultural exchange. Joining our team of Local Childcare Consultants (LCCs) is a fantastic and flexible role for someone whoenjoys taking a proactive and collaborative approach to their work, connects quickly with others, can think on their feet, and has a true passion for cultural exchange. You’ll join a team of charismatic and dedicated childcare professionals, and benefit from all the resources and support you need to make each match between a family and their au pair into a success story.“I see being an LCC as a way of opening yourself to the world and constantly redefining what we call ‘normal’. Cultural exchange expands lives, communities and families in so many ways—emotionally, physically and mentally.” —MICHELLE GRAY, LCC IN MASSACHUSETTS“I’ve been an LCC for a long time—it continues to be enjoyable because of the infinite variety of interesting personalities and relationships that the program brings together. It will always be inspiring to help facilitate these relationships.” —DIANE STUART, LCC IN MARYLANDYour day-to-day as an LCC:
  • Providing support for both the host families and au pairs during their hosting experience
  • Conducting host families interviews and verification of references to be a part of the program
  • Hosting monthly au pair meetings and host family day conferences
  • Connecting with au pairs upon their arrival to the U.S.
  • Communicating with host families monthly
  • Ensuring we are recruiting quality families with reasonable program expectations
  • Enforcing U.S. Department of State regulations
  • Initiating grassroots marketing efforts to grow the au pair program
This role is a W-9 independent contractor opportunity. In this flexible and rewarding role, you have the ability to earn monthly stipends, commissions, and domestic or international travel.LEARN MORELet us know you’re interested and share a bit about yourself!
Apply for this position

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Community Consultant

Seattle-Work From Home

LOCAL CHILDCARE CONSULTANT — CULTURAL CARE AU PAIRMultiple Openings - North Bend, Renton, Lake Tapps, Mount Baker, Bainbridge Island, Columbia City, Ranier ValleyMake a positive impact in your community!Cultural Care Au Pair helps families across the country secure childcare that provides flexibility, trust and cultural exchange. Joining our team of Local Childcare Consultants (LCCs) is a fantastic and flexible role for someone whoenjoys taking a proactive and collaborative approach to their work, connects quickly with others, can think on their feet, and has a true passion for cultural exchange. You’ll join a team of charismatic and dedicated childcare professionals, and benefit from all the resources and support you need to make each match between a family and their au pair into a success story.“I see being an LCC as a way of opening yourself to the world and constantly redefining what we call ‘normal’. Cultural exchange expands lives, communities and families in so many ways—emotionally, physically and mentally.” —MICHELLE GRAY, LCC IN MASSACHUSETTS“I’ve been an LCC for a long time—it continues to be enjoyable because of the infinite variety of interesting personalities and relationships that the program brings together. It will always be inspiring to help facilitate these relationships.” —DIANE STUART, LCC IN MARYLANDYour day-to-day as an LCC:
  • Providing support for both the host families and au pairs during their hosting experience
  • Conducting host families interviews and verification of references to be a part of the program
  • Hosting monthly au pair meetings and host family day conferences
  • Connecting with au pairs upon their arrival to the U.S.
  • Communicating with host families monthly
  • Ensuring we are recruiting quality families with reasonable program expectations
  • Enforcing U.S. Department of State regulations
  • Initiating grassroots marketing efforts to grow the au pair program
This role is a W-9 independent contractor opportunity. In this flexible and rewarding role, you have the ability to earn monthly stipends, commissions, and domestic or international travel.LEARN MORELet us know you’re interested and share a bit about yourself!
Apply for this position

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Community Consultant

Brooklyn-Work From Home

LOCAL CHILDCARE CONSULTANT — CULTURAL CARE AU PAIROpenings in

Brooklyn, Park Slope, Carroll Gardens, Boerum Hill, Rockaway Park, and Long Beach

Make a positive impact in your community!Cultural Care Au Pair helps families across the country secure childcare that provides flexibility, trust and cultural exchange. Joining our team of Local Childcare Consultants (LCCs) is a fantastic and flexible role for someone whoenjoys taking a proactive and collaborative approach to their work, connects quickly with others, can think on their feet, and has a true passion for cultural exchange. You’ll join a team of charismatic and dedicated childcare professionals, and benefit from all the resources and support you need to make each match between a family and their au pair into a success story.“I see being an LCC as a way of opening yourself to the world and constantly redefining what we call ‘normal’. Cultural exchange expands lives, communities and families in so many ways—emotionally, physically and mentally.” —MICHELLE GRAY, LCC IN MASSACHUSETTS“I’ve been an LCC for a long time—it continues to be enjoyable because of the infinite variety of interesting personalities and relationships that the program brings together. It will always be inspiring to help facilitate these relationships.” —DIANE STUART, LCC IN MARYLANDYour day-to-day as an LCC:
  • Providing support for both the host families and au pairs during their hosting experience
  • Conducting host families interviews and verification of references to be a part of the program
  • Hosting monthly au pair meetings and host family day conferences
  • Connecting with au pairs upon their arrival to the U.S.
  • Communicating with host families monthly
  • Ensuring we are recruiting quality families with reasonable program expectations
  • Enforcing U.S. Department of State regulations
  • Initiating grassroots marketing efforts to grow the au pair program
This role is a W-9 independent contractor opportunity. In this flexible and rewarding role, you have the ability to earn monthly stipends, commissions, and domestic or international travel.LEARN MORELet us know you’re interested and share a bit about yourself!
Apply for this position

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Community Consultant

Bryn Mawr-Work From Home

LOCAL CHILDCARE CONSULTANT — CULTURAL CARE AU PAIROpenings in Devon, Wayne, and Wynnewood Make a positive impact in your community!Cultural Care Au Pair helps families across the country secure childcare that provides flexibility, trust and cultural exchange. Joining our team of Local Childcare Consultants (LCCs) is a fantastic and flexible role for someone whoenjoys taking a proactive and collaborative approach to their work, connects quickly with others, can think on their feet, and has a true passion for cultural exchange. You’ll join a team of charismatic and dedicated childcare professionals, and benefit from all the resources and support you need to make each match between a family and their au pair into a success story.“I see being an LCC as a way of opening yourself to the world and constantly redefining what we call ‘normal’. Cultural exchange expands lives, communities and families in so many ways—emotionally, physically and mentally.” —MICHELLE GRAY, LCC IN MASSACHUSETTS“I’ve been an LCC for a long time—it continues to be enjoyable because of the infinite variety of interesting personalities and relationships that the program brings together. It will always be inspiring to help facilitate these relationships.” —DIANE STUART, LCC IN MARYLANDYour day-to-day as an LCC:
  • Providing support for both the host families and au pairs during their hosting experience
  • Conducting host families interviews and verification of references to be a part of the program
  • Hosting monthly au pair meetings and host family day conferences
  • Connecting with au pairs upon their arrival to the U.S.
  • Communicating with host families monthly
  • Ensuring we are recruiting quality families with reasonable program expectations
  • Enforcing U.S. Department of State regulations
  • Initiating grassroots marketing efforts to grow the au pair program
This role is a W-9 independent contractor opportunity. In this flexible and rewarding role, you have the ability to earn monthly stipends, commissions, and domestic or international travel.LEARN MORELet us know you’re interested and share a bit about yourself!
Apply for this position

Share Position

Community Consultant

West Orange-Work From Home

LOCAL CHILDCARE CONSULTANT — CULTURAL CARE AU PAIROpenings in South Orange, MaplewoodMake a positive impact in your community!Cultural Care Au Pair helps families across the country secure childcare that provides flexibility, trust and cultural exchange. Joining our team of Local Childcare Consultants (LCCs) is a fantastic and flexible role for someone whoenjoys taking a proactive and collaborative approach to their work, connects quickly with others, can think on their feet, and has a true passion for cultural exchange. You’ll join a team of charismatic and dedicated childcare professionals, and benefit from all the resources and support you need to make each match between a family and their au pair into a success story.“I see being an LCC as a way of opening yourself to the world and constantly redefining what we call ‘normal’. Cultural exchange expands lives, communities and families in so many ways—emotionally, physically and mentally.” —MICHELLE GRAY, LCC IN MASSACHUSETTS“I’ve been an LCC for a long time—it continues to be enjoyable because of the infinite variety of interesting personalities and relationships that the program brings together. It will always be inspiring to help facilitate these relationships.” —DIANE STUART, LCC IN MARYLANDYour day-to-day as an LCC:
  • Providing support for both the host families and au pairs during their hosting experience
  • Conducting host families interviews and verification of references to be a part of the program
  • Hosting monthly au pair meetings and host family day conferences
  • Connecting with au pairs upon their arrival to the U.S.
  • Communicating with host families monthly
  • Ensuring we are recruiting quality families with reasonable program expectations
  • Enforcing U.S. Department of State regulations
  • Initiating grassroots marketing efforts to grow the au pair program
This role is a W-9 independent contractor opportunity. In this flexible and rewarding role, you have the ability to earn monthly stipends, commissions, and domestic or international travel.LEARN MORELet us know you’re interested and share a bit about yourself!
Apply for this position

Share Position

Community Consultant

Menlo Park-Work From Home

LOCAL CHILDCARE CONSULTANT — CULTURAL CARE AU PAIRBelmont, Hillsborough, Redwood City, Atherton, Menlo ParkMake a positive impact in your community!Cultural Care Au Pair helps families across the country secure childcare that provides flexibility, trust and cultural exchange. Joining our team of Local Childcare Consultants (LCCs) is a fantastic and flexible role for someone whoenjoys taking a proactive and collaborative approach to their work, connects quickly with others, can think on their feet, and has a true passion for cultural exchange. You’ll join a team of charismatic and dedicated childcare professionals, and benefit from all the resources and support you need to make each match between a family and their au pair into a success story.“I see being an LCC as a way of opening yourself to the world and constantly redefining what we call ‘normal’. Cultural exchange expands lives, communities and families in so many ways—emotionally, physically and mentally.” —MICHELLE GRAY, LCC IN MASSACHUSETTS“I’ve been an LCC for a long time—it continues to be enjoyable because of the infinite variety of interesting personalities and relationships that the program brings together. It will always be inspiring to help facilitate these relationships.” —DIANE STUART, LCC IN MARYLANDYour day-to-day as an LCC:
  • Providing support for both the host families and au pairs during their hosting experience
  • Conducting host families interviews and verification of references to be a part of the program
  • Hosting monthly au pair meetings and host family day conferences
  • Connecting with au pairs upon their arrival to the U.S.
  • Communicating with host families monthly
  • Ensuring we are recruiting quality families with reasonable program expectations
  • Enforcing U.S. Department of State regulations
  • Initiating grassroots marketing efforts to grow the au pair program
This role is a W-9 independent contractor opportunity. In this flexible and rewarding role, you have the ability to earn monthly stipends, commissions, and domestic or international travel.LEARN MORELet us know you’re interested and share a bit about yourself!
Apply for this position

Share Position

Community Consultant

San Francisco-Work From Home

LOCAL CHILDCARE CONSULTANT — CULTURAL CARE AU PAIRBay Area - Multiple openings - Presidio, Noe Valley, Pacifica, Half Moon BayMake a positive impact in your community!Cultural Care Au Pair helps families across the country secure childcare that provides flexibility, trust and cultural exchange. Joining our team of Local Childcare Consultants (LCCs) is a fantastic and flexible role for someone whoenjoys taking a proactive and collaborative approach to their work, connects quickly with others, can think on their feet, and has a true passion for cultural exchange. You’ll join a team of charismatic and dedicated childcare professionals, and benefit from all the resources and support you need to make each match between a family and their au pair into a success story.“I see being an LCC as a way of opening yourself to the world and constantly redefining what we call ‘normal’. Cultural exchange expands lives, communities and families in so many ways—emotionally, physically and mentally.” —MICHELLE GRAY, LCC IN MASSACHUSETTS“I’ve been an LCC for a long time—it continues to be enjoyable because of the infinite variety of interesting personalities and relationships that the program brings together. It will always be inspiring to help facilitate these relationships.” —DIANE STUART, LCC IN MARYLANDYour day-to-day as an LCC:
  • Providing support for both the host families and au pairs during their hosting experience
  • Conducting host families interviews and verification of references to be a part of the program
  • Hosting monthly au pair meetings and host family day conferences
  • Connecting with au pairs upon their arrival to the U.S.
  • Communicating with host families monthly
  • Ensuring we are recruiting quality families with reasonable program expectations
  • Enforcing U.S. Department of State regulations
  • Initiating grassroots marketing efforts to grow the au pair program
This role is a W-9 independent contractor opportunity. In this flexible and rewarding role, you have the ability to earn monthly stipends, commissions, and domestic or international travel.LEARN MORELet us know you’re interested and share a bit about yourself!
Apply for this position

Share Position

Community Consultant

Scarsdale-Work From Home

LOCAL CHILDCARE CONSULTANT — CULTURAL CARE AU PAIROpenings in

Bronxville, Scarsdale, White Plains, Mamaroneck

Make a positive impact in your community!Cultural Care Au Pair helps families across the country secure childcare that provides flexibility, trust and cultural exchange. Joining our team of Local Childcare Consultants (LCCs) is a fantastic and flexible role for someone whoenjoys taking a proactive and collaborative approach to their work, connects quickly with others, can think on their feet, and has a true passion for cultural exchange. You’ll join a team of charismatic and dedicated childcare professionals, and benefit from all the resources and support you need to make each match between a family and their au pair into a success story.“I see being an LCC as a way of opening yourself to the world and constantly redefining what we call ‘normal’. Cultural exchange expands lives, communities and families in so many ways—emotionally, physically and mentally.” —MICHELLE GRAY, LCC IN MASSACHUSETTS“I’ve been an LCC for a long time—it continues to be enjoyable because of the infinite variety of interesting personalities and relationships that the program brings together. It will always be inspiring to help facilitate these relationships.” —DIANE STUART, LCC IN MARYLANDYour day-to-day as an LCC:
  • Providing support for both the host families and au pairs during their hosting experience
  • Conducting host families interviews and verification of references to be a part of the program
  • Hosting monthly au pair meetings and host family day conferences
  • Connecting with au pairs upon their arrival to the U.S.
  • Communicating with host families monthly
  • Ensuring we are recruiting quality families with reasonable program expectations
  • Enforcing U.S. Department of State regulations
  • Initiating grassroots marketing efforts to grow the au pair program
This role is a W-9 independent contractor opportunity. In this flexible and rewarding role, you have the ability to earn monthly stipends, commissions, and domestic or international travel.LEARN MORELet us know you’re interested and share a bit about yourself!
Apply for this position

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Community Consultant

Park City-Work From Home

LOCAL CHILDCARE CONSULTANT — CULTURAL CARE AU PAIRPark City, UtahMake a positive impact in your community!Cultural Care Au Pair helps families across the country secure childcare that provides flexibility, trust and cultural exchange. Joining our team of Local Childcare Consultants (LCCs) is a fantastic and flexible role for someone whoenjoys taking a proactive and collaborative approach to their work, connects quickly with others, can think on their feet, and has a true passion for cultural exchange. You’ll join a team of charismatic and dedicated childcare professionals, and benefit from all the resources and support you need to make each match between a family and their au pair into a success story.“I see being an LCC as a way of opening yourself to the world and constantly redefining what we call ‘normal’. Cultural exchange expands lives, communities and families in so many ways—emotionally, physically and mentally.” —MICHELLE GRAY, LCC IN MASSACHUSETTS“I’ve been an LCC for a long time—it continues to be enjoyable because of the infinite variety of interesting personalities and relationships that the program brings together. It will always be inspiring to help facilitate these relationships.” —DIANE STUART, LCC IN MARYLANDYour day-to-day as an LCC:
  • Providing support for both the host families and au pairs during their hosting experience
  • Conducting host families interviews and verification of references to be a part of the program
  • Hosting monthly au pair meetings and host family day conferences
  • Connecting with au pairs upon their arrival to the U.S.
  • Communicating with host families monthly
  • Ensuring we are recruiting quality families with reasonable program expectations
  • Enforcing U.S. Department of State regulations
  • Initiating grassroots marketing efforts to grow the au pair program
This role is a W-9 independent contractor opportunity. In this flexible and rewarding role, you have the ability to earn monthly stipends, commissions, and domestic or international travel.LEARN MORELet us know you’re interested and share a bit about yourself!
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Recruitment Consultant

Cambridge-1 Education Street

Recruitment ConsultantCultural Care Au PairCambridge, MAPlease include a Cover Letter with your application.

About Cultural Care:

We help young adults from around the world make the impressive commitment to spend a year living away from family and friends to live with an American host family. Cultural Care Au Pair is a designated program sponsor under the U.S. Department of State’s federally regulated au pair program. We provide support and program management during this exchange year. Cultural Care has recently celebrated 25 years of bringing families and au pairs together. We are a worldwide organization based in more than 20 countries. The average tenure of our US staff is 6 years – and increasing!  We are now about 50% based in our Boston and Denver offices and 50% field based.

 

About the role:

The Recruitment Consultant role is super dynamic, working with host families during that special window of time between when they register for our program and when they select their au pair. You will listen to their (sometimes short, sometimes long) list of criteria, and guide them through this very important decision, which will directly affect their lives over the next year or more. You will talk to parents every day about their families, their schedules, their personalities, and their hopes for an amazing cultural exchange experience. If you can connect with people quickly, as well as follow up with a sense of urgency and desire to help, you will be great at this job. We guarantee lots of interesting stories!

 

This is a truly unique and diverse role in which your aptitude for active listening, problem-solving, keeping details straight and hitting weekly goals are all equally important. Your consultative approach and “soft” sales expertise will come in handy. You will be responsible for hitting goals within a defined region. Time management is essential as you keep track of your families and their needs. Sound overwhelming? It can be. If you’re the type that thrives on a challenge, we’re looking for you.

Some things about you:

  • You are competitive and love hitting goals.
  • You are adept at organizing multiple competing priorities
  • While others are bogged down in the reactive, you find ways to be proactive.
  • You truly love talking to people and are excited by the idea of helping them ease the chaos in their lives.
  • Challenge and high-pressure situations excite you – you’d much rather be crazy busy than bored.
  • You are resourceful. “I have no idea” is not in your vocabulary.
  • Your communication and customer service skills are in a dead heat for first place – you are not one to shy away from a difficult conversation.
  • While we will provide the training, you come with the emotional maturity and life experience to coach families on issues of childcare.

                                                                      

Some nitty gritty:

This job requires some Saturday work (4-6 times/year) and our team does have a peak season where, to hit your targets, you will find that extra hours may be necessary. After 1 year, you will be invited to travel to an international Cultural Care office. Sometimes we celebrate hitting goals and honoring overseas visitors with evening dinners and events. We also have opportunities to dress up like superheroes and 90’s Rockstars, and attend Disco-themed parties. If you have a problem with this, you should think twice before applying. Our “over-the-top” culture permeates everything we do.

 

A few of our benefits:

  • Monthly base salary and bonus potential
  • Market-leading health insurance options with Harvard Pilgrim
  • 3 weeks paid vacation (1st year), followed by 4 weeks (2nd year)
  • 25% company match for your 401(k) plan with Fidelity
  • Complimentary in-house language classes
  • Sunny open-concept office space
  • Company match of your charitable contributions (up to $500 per year)

 

Cultural Care Au Pair is a division of EF Education First, the world leader in international education.

About EF Education FirstWe’re 43,500 small. We’re teachers and students, creatives and analysts, visionaries and doers. We are 120 nationalities—and counting. Together, we open the world through education, breaking down barriers of language, culture and geography all over the world. Over the past 50 years, our mission has grown to include a diverse range of programs that give millions of students of all ages the freedom and confidence to explore the world through language, travel and academic opportunities. Follow us on LinkedIn or check out http://careers.ef.com to learn more about our amazing team, products, and customers.

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Matching Specialist- Denver office

Denver-Blake Street

Matching Specialist

Cultural Care Au Pair

Cambridge, MA

Please include a Cover Letter with your application.

About Cultural Care:

We help young adults from around the world make the impressive commitment to spend a year living away from family and friends to live with an American host family. Cultural Care Au Pair is a designated program sponsor under the U.S. Department of State’s federally regulated au pair program. We provide support and program management during this exchange year. Cultural Care has recently celebrated 25 years of bringing families and au pairs together. We are a worldwide organization based in more than 20 countries. The average tenure of our US staff is 6 years – and increasing!  We are now about 50% based in our Boston and Denver offices and 50% field based.

 

About the role:

The Matching Specialist role is super dynamic, working with host families during that special window of time between when they register for our program and when they select their au pair. You will listen to their (sometimes short, sometimes long) list of criteria, and guide them through this very important decision, which will directly affect their lives over the next year or more. You will talk to parents every day about their families, their schedules, their personalities, and their hopes for an amazing cultural exchange experience. If you can connect with people quickly, as well as follow up with a sense of urgency and desire to help, you will be great at this job. We guarantee lots of interesting stories!

 

This is a truly unique and diverse role in which your aptitude for active listening, problem-solving, keeping details straight and hitting weekly goals are all equally important. Your consultative approach and “soft” sales expertise will come in handy. You will be responsible for hitting goals within a defined region. Time management is essential as you keep track of your families and their needs. Sound overwhelming? It can be. If you’re the type that thrives on a challenge, we’re looking for you.

Some things about you:

  • You are competitive and love hitting goals.
  • You are adept at organizing multiple competing priorities
  • While others are bogged down in the reactive, you find ways to be proactive.
  • You truly love talking to people and are excited by the idea of helping them ease the chaos in their lives.
  • Challenge and high-pressure situations excite you – you’d much rather be crazy busy than bored.
  • You are resourceful. “I have no idea” is not in your vocabulary.
  • Your communication and customer service skills are in a dead heat for first place – you are not one to shy away from a difficult conversation.
  • While we will provide the training, you come with the emotional maturity and life experience to coach families on issues of childcare.

                                                                      

Some nitty gritty:

This job requires some Saturday work (4-6 times/year) and our team does have a peak season where, to hit your targets, you will find that extra hours may be necessary. After 1 year, you will be invited to travel to an international Cultural Care office. Sometimes we celebrate hitting goals and honoring overseas visitors with evening dinners and events. We also have opportunities to dress up like superheroes and 90’s Rockstars, and attend Disco-themed parties. If you have a problem with this, you should think twice before applying. Our “over-the-top” culture permeates everything we do.

 

A few of our benefits:

  • Monthly base salary and bonus potential
  • Market-leading health insurance options with Harvard Pilgrim
  • 3 weeks paid vacation (1st year), followed by 4 weeks (2nd year)
  • 25% company match for your 401(k) plan with Fidelity
  • Complimentary in-house language classes
  • Sunny open-concept office space
  • Company match of your charitable contributions (up to $500 per year)

 

Cultural Care Au Pair is a division of EF Education First, the world leader in international education.

About EF Education FirstWe’re 43,500 small. We’re teachers and students, creatives and analysts, visionaries and doers. We are 120 nationalities—and counting. Together, we open the world through education, breaking down barriers of language, culture and geography all over the world. Over the past 50 years, our mission has grown to include a diverse range of programs that give millions of students of all ages the freedom and confidence to explore the world through language, travel and academic opportunities. Follow us on LinkedIn or check out http://careers.ef.com to learn more about our amazing team, products, and customers.

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UI Designer

Cambridge-1 Education Street

UI Designer, Cultural Care Au Pair Culturalcare.com Cambridge, MA

Cultural Care Au Pair (a division of EF Education First) is seeking a UI Designer to join our growing team and oversee the look, feel, and flow of all things digital.

From concepting digital product flows, all the way through to leading the design direction of our front-facing web properties, the UI Designer will be the point person for all of our interactive creative efforts.

As part of this truly global team, you’ll work out of our Boston office, but interface regularly with our team in Lucerne, Switzerland, helping to guide the digital experience needs of twenty-three different operating markets.

Like being a small fish in a big pond? Want to be a tiny cog in a huge machine? Enjoy working only on one narrow piece of a large project? Then this isn’t the role for you.

This is a hands-dirty, hands-on position. It’s a position that requires someone who truly loves the work it takes to bring an idea from napkin sketch, all the way through to live product. It’s a position where making things and making things happen is not only possible, but necessary.

Sound good so far? Read on…

Your Responsibilities:

  •  You’ll be the connection between marketing, product, creative, and technology, ensuring that everyone’s needs are met and reflected in the final product.
  • But you’ll ensure that the needs of our users are met above all else.
  • You’ll work to tune up our existing products (there are A LOT of them), but you’ll also have your radar constantly tuned to recognize and surface new opportunities that we may be missing.
  • You’ll turn ideas into sketches, sketches into wireframes, and wireframes into designs.
  • You’ll confidently present your designs and concepts to internal stakeholders.
  • You’ll collaborate with our front and back end developers, turning those designs into working prototypes and fully functioning products.
  • You’ll inspire and mentor other team members, getting others excited about what your expertise and skillset can bring to their projects.
  • You’ll be a good person, and generally fun to have around the office.

Qualifications

  • You have at least 2 years experience developing and working on front-end, digital design, and UI projects.
  • You are inspired and driven to create beautiful digital experiences and engaging product experiences.
  • You are process driven, and understand the steps required to turn a great idea into a beautiful and functional product.
  • You are as comfortable designing sexy icons in Photoshop, as you are creating wireframes and clickable prototypes in InVision, Sketch, or whatever your preferred tool happens to be.
  • You speak enough marketing and enough tech to effectively work between the two teams.
  • You have a solid understanding of current web standards and best practices, and an insatiable desire to stay on top of what’s happening in the digital design space.
  • You can speak credibly, sell ideas, and confidently advocate for the importance of design in everything we do.
  • You are able to understand the business need behind each brief, and enjoy solving complex problems with elegant design.
  • You are a team player who understands the importance of teamwork, collaboration, and open communication across a global organization.

The Perks (the short-list)

  • 3 weeks of paid vacation to start, 4 weeks after your first year
  • $1,500 for professional development/continued education each year
  • Harvard Pilgrim health insurance
  • 25% company match for your 401(k) contributions with Fidelity
  • Company match of your charitable contributions (up to $500/year)
  • Complimentary in-house language and fitness classes
  • Unlimited sick day policy – separate from vacation days

Responses that do not include a link to an online portfolio will not be considered. Cultural Care Au Pair is the leading provider of intercultural childcare and educational exchange since 1989. Cultural Care Au Pair is a part of EF, founded in 1965, the world’s largest private educational company centered around language learning, educational travel, cultural exchange, and academic programs

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Junior Graphic Designer

Cambridge-1 Education Street

Junior Graphic Designer, Cultural Care Au Pair  Culturalcare.com Cambridge, Massachusetts

Cultural Care Au Pair (a division of EF Education First) is seeking a happy & energetic Junior Graphic Designer to join our growing in-house marketing group. You’ll work on a variety of projects, producing designs and graphics for web, email, social media, sales presentations, and online advertising campaigns. A love for cultural exchange doesn’t hurt either. You should be passionate, curious and have a killer eye for details.

As an integral part of this global team, you’ll be based out of our Cambridge offices, but interface regularly with our international sales offices.

 

Your Responsibilities: 

  • You’ll help with print production for over 20 countries worldwide- from copying text, to preparing files to checking color proofs.
  • The job will also involve supporting our sales markets with various requests; designing posters, flyers and working on different campaigns.
  • You’ll help select, retouch, and color-correct photos
  • You’ll collaborate with the internal marketing team and contribute new creative and design ideas to group brainstorms 

Qualifications:

  • A minimum of 2 years designing as part of a marketing or creative team
  • Expertise in Adobe Creative Suite
  • The ability to work across platforms and mediums
  • The work ethic to meet tight deadlines
  • The ability to think conceptually and execute efficiently
  • Openness to constructive feedback and a desire to constantly improve
  • An upbeat can-do attitude, eye for detail, and flexibility
  • A collaborative spirit and the ability to work well with other designers
  • Knowledge in prepress
  • Own a passport

 

The Perks (the short-list)

  • 3 weeks of paid vacation to start, 4 weeks after your first year
  • $1,500 for professional development/continued education each year
  • Harvard Pilgrim health insurance
  • 25% company match for your 401(k) contributions with Fidelity
  • Company match of your charitable contributions (up to $500/year)
  • Complimentary in-house language and fitness classes
  • Unlimited sick day policy – separate from vacation days

 

Please include a link to your work/portfolio, with your application. Candidates that do not include a portfolio with their application will not be considered for this role.

 

 

COMPANY DESCRIPTION

Cultural Care Au Pair is a leading provider of cultural and educational exchange through a quality childcare program. We have promoted international understanding by bringing young people of the world together with American families since 1989. Learn more at http://culturalcareaupair.com/about-us/

Cultural Care Au Pair is part of the EF Education First family. EF is the world’s largest private educational company, focused on language learning, educational travel, cultural exchange, and academic programs. Subsidiaries include, amongst others: International Language Centers, High School Exchange Year, Hult International Business School and Educational Tours.

EF is an equal opportunities employer. EF offers a multicultural working environment. If you are motivated by the prospect of an international career with a dynamic and forward-thinking company, we want to hear from you.

 

 

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Field Program Director - New England

Brookline-Work From Home

Program Director (Field)Cultural Care Au PairWork from home-based office, New England

About Cultural Care:

We help young adults from around the world make the impressive commitment to spend a year living away from family and friends to care for young children in an American host family. We also help support American parents in their search for a unique childcare solution where they welcome this young person from overseas into their home as a member of their family. This program takes a village to pull together and that’s where our team comes in.  We are a worldwide organization based in more than 20 countries.  Employees get excellent benefits (including a great discount for your own au pair childcare) and we focus on having lots of fun along the way.  Beyond loving what we do, we are a solid group. The average tenure of our US staff is 6 years – and increasing!  We are now about 50% based in our Boston and Denver offices and 50% field based.

About the role:

The program director team is the largest group of the field-based teams at Cultural Care. They directly manage a team of independent contractors and are fully responsible for the management of the region they cover, with a heavy emphasis on conflict resolution and mediation. It’s like running a small town every day; lots of interesting stories, not for the faint of heart but the wins are way worth celebrating.  Some people say they are making a difference. We truly are. Every day.

We are looking for a superstar candidate to grow our team. This is a truly unique and diverse role in which your aptitude for active listening, conflict resolution, keeping details straight and executing on a strategy are all equally important. There are even some sales elements in here. You will be responsible for goals and growth within your region. There are many different parts to the role, all of them important, all of them competing for your attention. Sound overwhelming? It can be. If you’re the type that thrives on a challenge, we’re looking for you.

Some things about you:

  • You think strategically but know how stay on top of your details.
  • When we look up multi-tasking, your picture is there.
  • Difficult conversations, conflict resolution and high-pressure situations excite you.
  • You are resourceful; “I have no idea” is not in your vocabulary.
  • Your communication and customer service skills are in a dead heat for first place.
  • You are a leader, not a follower. Quite literally for 5 years or more.
  • You’ve (finally) learned how to mentor, coach and teach others to fish rather than doing it all yourself.                                                    

Some nitty gritty:

As we mentioned, it’s a work from home role. The expectation there is that you have the space, a computer, hard drive memory & high-speed wired internet connection to work from home.  We do a rotating Saturday schedule and on-call schedule so you can expect to occasionally work on the weekends and evenings during the year.  There are also 2-3 times a year where you will have travel opportunities.

There are a lot of benefits beyond dress code that a work from home role brings. You know, daily homemade lunches, no commuting road-rage. And you can be home for that 4 hour window that the cable company gives you. Having said that, our field-based positions are full-time 9-5:30 jobs (or longer depending on your workload that day) where the phones will be ringing and Skype will be jumping. Home based?  Yes. Flex-time? Not so much. Still, the dress code is easy and the coffee is as good as you make it.

About EF Education First:We’re 43,500 small. We’re teachers and students, creatives and analysts, visionaries and doers. We are 120 nationalities—and counting. Together, we open the world through education, breaking down barriers of language, culture and geography all over the world. Over the past 50 years, our mission has grown to include a diverse range of programs that give millions of students of all ages the freedom and confidence to explore the world through language, travel and academic opportunities. Follow us on LinkedIn or check out http://careers.ef.com to learn more about our amazing team, products, and customers.

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Account Manager - Account Services Team, Denver

Denver-Blake Street

Account Manager – Account Services TeamCultural Care Au PairDenver, CO

About Cultural Care:

We help young adults from around the world make the impressive commitment to spend a year living away from family and friends to live with an American host family. Cultural Care Au Pair is a designated program sponsor under the U.S. Department of State’s federally regulated au pair program. We provide support and program management during this exchange year. Cultural Care has recently celebrated 25 years of bringing families and au pairs together. We are a worldwide organization based in more than 20 countries. The average tenure of our US staff is 6 years – and increasing!  We are now about 50% based in our Boston and Denver offices and 50% field based.

About the role:

You are a natural relationship builder, and truly enjoy working in a collaborative environment. If you disliked group projects in college, this job is

not

for you. If you want to play a major role in keeping our cultural exchange program healthy and vibrant for years to come, this job may be perfect for you.

Use your superior communication skills and timely responsiveness in this highly visible position within our company. Working mostly through phone and email communication, you serve as the primary resource of information and problem solving for our host families, au pairs,

contractors

and colleagues.

W

hile fielding a

decent amount

of phone calls daily, you are able to maintain a positive attitude and make every customer feel like your top priority. With every inquiry,

whether a host parent, au pair or contractor,

you proactively add value to the overall customer experience, by being thorough and anticipating future needs.

You will work directly with our

vast and experienced team of Local Childcare Consultants (LCCs).

Host families

also

look to Program Specialists as a trusted resource for any program or finance questions throughout the year. You can explain policies and procedures in a clear, helpful way and are not afraid to remind families of payment deadlines in a professional manner.

This role gives insight into every aspect of our organization, setting up the right candidate for growth opportunities.

This position is also exciting to those who have a strong appreciation for other cultures and languages, because you’ll have direct contact with many of our au pairs.

A day in the life…

  • Kindly and effectively answer questions and resolve customer needs

    over the phone and email

  • Identify and implement opportunities to enhance customer experience

  • Engage in team-oriented activities: sharing ideas, giving feedback, and training new hires

  • Prioritize customer needs and set realistic expectations

  • Review documents to

    make sure we remain in 100% compliance with the US department of State

  • Call and email host families to remind them of program fees, due dates, credits and discounts

  • Responsible for the overall Accounts Receivable aspect of

    y

    our

    region

Some things about you…

  • Demonstrated relationship-building experience

  • The ability to be a natural motivator, bringing passion and enthusiasm to a team

  • 1-2 years of work experience, preferably in customer service

  • Bachelor’s Degree

  • Problem solving and conflict resolution skills

  • Strong adaptability, flexibility, and resourcefulness

Some nitty gritty:

Occasional Saturday work and shift work required.

 Sometimes we celebrate hitting goals and honoring overseas visitors with

evening

dinners and events. We also have opportunitie

s to dress up like superheroes and

90

s

Rockstars

,

and attend Disco-themed parties. If you have a problem with this, you should think twice before applying. Our

“over-the-top”

culture permeates everything we do.

A few of our benefits & perks:

  • Market-leading health insurance options with Harvard Pilgrim

  • 3 weeks paid vacation (1

    st

    year), followed by 4 weeks (2

    nd

    year)

  • 25% company match for your 401(k) contributions with Fidelity

  • Comprehensive training and professional development

  • Sunny open-concept office space

  • Company match of your charitable contributions (up to $500 per year)

  • Cultural Care Au Pair

     

    is a division of EF Education First, the world leader in international education. Founded in 1965, EF’s mission is to open the world through education. To date, EF has helped millions of people learn a language, discover the world or earn an academic degree. For more information, visit

     

    http://www.ef.edu/careers

    .

    About EF Education First We’re 43,500 small. We’re teachers and students, creatives and analysts, visionaries and doers. We are 120 nationalities—and counting. Together, we open the world through education, breaking down barriers of language, culture and geography all over the world. Over the past 50 years, our mission has grown to include a diverse range of programs that give millions of students of all ages the freedom and confidence to explore the world through language, travel and academic opportunities. Follow us on LinkedIn or check out http://careers.ef.com to learn more about our amazing team, products, and customers.

Apply for this position

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Account Manager - Account Services Team

Cambridge-1 Education Street

Account Manager – Account Services Team Cultural Care Au Pair Cambridge, MAAbout Cultural Care:

We help young adults from around the world make the impressive commitment to spend a year living away from family and friends to live with an American host family. Cultural Care Au Pair is a designated program sponsor under the U.S. Department of State’s federally regulated au pair program. We provide support and program management during this exchange year. Cultural Care has recently celebrated 25 years of bringing families and au pairs together. We are a worldwide organization based in more than 20 countries. The average tenure of our US staff is 6 years – and increasing!  We are now about 50% based in our Boston and Denver offices and 50% field based.

 

About the role:

You are a natural relationship builder, and truly enjoy working in a collaborative environment. If you disliked group projects in college, this job is not for you. If you want to play a major role in keeping our cultural exchange program healthy and vibrant for years to come, this job may be perfect for you.

Use your superior communication skills and timely responsiveness in this highly visible position within our company. Working mostly through phone and email communication, you serve as the primary resource of information and problem solving for our host families, au pairs, contractors and colleagues.  You are able to maintain a positive attitude and make every customer feel like your top priority. With every inquiry from our program participants and Local Childcare Consultants (LCCs) you proactively add value to the overall customer experience, by being thorough, taking ownership of resolution and anticipating their future needs.  You will work directly with our vast and experienced team of LCCs to ensure our program remains compliant with the regulations set forth by the Department of State. Host families and au pairs look to their Account Manager as a trusted resource for all questions throughout their year on the program.

This role gives insight into every aspect of our organization, setting up the right candidate for future growth opportunities within Cultural Care and greater EF.

A day in the life…

  • Kindly and effectively answer questions and resolve customer needs over the phone and email
  • Identify and implement opportunities to enhance customer experience
  • Engage in team-oriented activities: sharing ideas, giving feedback, and training new hires
  • Prioritize customer needs and set realistic expectations
  • Review documents to make sure we remain in 100% compliance with the US department of State
  • Call and email host families to remind them of program fees, due dates, credits and discounts
  • Responsible for the overall Accounts Receivable aspect of your region

Some things about you…

  • Demonstrated relationship-building experience
  • The ability to be a natural motivator, bringing passion and enthusiasm to a team
  • 1-2 years of work experience, preferably in customer service
  • Bachelor’s Degree
  • Problem solving and conflict resolution skills
  • Strong adaptability, flexibility, and resourcefulness

A few of our benefits & perks:

  • Market-leading health insurance options with Harvard Pilgrim
  • 3 weeks paid vacation (1st year), followed by 4 weeks (2nd year)
  • 25% company match for your 401(k) contributions with Fidelity
  • Comprehensive training and professional development
  • Sunny open-concept office space
  • Company match of your charitable contributions (up to $500 per year)
  • Unlimited sick day policy – separate from vacation days
  • Complimentary in-house language and fitness classes

 

Cultural Care Au Pair is a division of EF Education First, the world leader in international education. Founded in 1965, EF’s mission is to open the world through education. To date, EF has helped millions of people learn a language, discover the world or earn an academic degree. For more information, visit http://www.ef.edu/careers.

 

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Product Owner

Cambridge-1 Education Street

Who you are

You're an experienced Product Owner looking for a new challenge and an opportunity to further advance your skills and career in a great working environment. 

You're a highly motivated individual who's passionate about using technology to solve problems. You enjoy collaboration and thrive in a complex environment. You have excellent communication skills and love working with customers, stakeholders and developers. You are an Agile champion and enjoy writing user stories and refining and prioritizing the backlog. You have the ability to hear what people are saying they want, but figure out what they really need. You work well on a team and others enjoy working with you. Execution and attention to detail are your super strengths. 

What you'll do:

  • Be the Product Owner of one or more scrum teams.
  • Provide vision and direction to the Agile development team and stakeholders throughout the project. 
  • Collaborate with the business and the development team to understand requirements and create epics and user stories. 
  • Ensure that the Product backlog is visible, transparent, and clear to all, and shows what the Scrum Team will work on next.
  • Proactively collaborate with the business and the development team to translate business requirements into user stories. 
  • Develop, maintain and prioritize the product backlog, and ensure that the team always has an adequate amount of stories to work on.
  • Define product vision, road-map and growth opportunities. 
  • Ensure that development work maximizes value and is aligned with overall business and product strategy. 
  • Possess a fundamental understanding of end-to-end customer experience, integration and dependencies. 
  • Attend all Agile ceremonies including backlog planning, refinement, sprint planning, stand-ups, sprint review, sprint retrospective and release planning.
  • Champion the values and principles of the Agile Manifesto and encourage others to do the same.
  • Contribute to continuous improvement and innovation by making suggestions to improve work systems, processes and procedures used in terms of service, accuracy of output, responsiveness etc.
  • Work with key business stakeholders to ensure successful product roll outs and releases. 

The ideal candidate should have:

  • Previous working experience as a Product Owner.

  • Proven ability to manage products in a complex environment.
  • Outstanding communication, presentation and leadership skills.
  • Experience with agile/scrum methodologies.
  • Excellent organizational and time management skills.
  • A collaborative team player attitude.

  • An entrepreneurial spirit and a positive and upbeat demeanor.
  • Sharp analytical and problem-solving skills.
  • Creative thinking with a vision.
  • Attention to details.
  • Willingness to travel on occasion. 

Let’s talk about the Perks.

We believe that happy people do great work. What makes us happy? Things like:

  • The opportunity to travel internationally.
  • Three weeks paid vacation your first year and four weeks after your first year.
  • Opportunity to participate in our international staff exchange program after your first year.
  • Free language classes, taught in-house.
  • Free workout classes, taught in-house.
  • A restaurant and bar right in the building.
  • Discounts on travel.
  • Market-leading benefits package including top of the line health coverage, 401k with company match, tuition reimbursement, and more.

About EF Education First

We’re 43,500 small. We’re teachers and students, creatives and analysts, visionaries and doers. We are 

120 nationalities

and counting. Together, we open the world through education, breaking down barriers of language, culture and geography all over the world. Over the past 50 years, our mission has grown to include a diverse range of programs that give millions of students of all ages the freedom and confidence to explore the world through language, travel and academic opportunities. Follow us on 

LinkedIn 

or check out 

http://careers.ef.com 

to learn more about our amazing team, products, and customers.

Apply for this position

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Back-end Developer

Cambridge-1 Education Street

EF High Cultural Care Au Pair is looking for a Back-end Developer to join our fun, energetic and growing team.  We are looking for someone who is excited about learning new technologies and applying the best of what’s out there to constantly improve our systems.  

You are the successful candidate if you:

  • Have 3+ years professional experience with either C# or Java
  • Have A passion for technology
  • Are a team player who understands the importance of teamwork, collaboration, and open communication
  • Have a true passion for excellence in your work, are organized, detailed-oriented, thorough, and follows through on commitments
  • Have extensive experience writing automation tests

Qualifications:

  • Experience working with agile development, Scrum or Kanban
  • Ability to work in a self-organizing team
  • Understanding of the solid design principles
  • Good knowledge in object oriented design and test‐driven development
  • Experience using azure cloud services
  • Understanding of Microservices Architecture and Domain Driven Design

You win the team over if you have:

  • NOSQL database skills - CosmosDB
  • Passion for clean code and refactoring 
  • Knowledge of Atlassian products (Jira, Confluence)
  • Knowledge of continuous integration/delivery
  • Other coding languages (NodeJs, Go, Java)
  • Octopus Experience
  • TFS Builds
  • .Net Core
  • Container deployments using Docker
  • Chef and Puppet
  • Javascript skills and experience working with AngularJS and jQuery

Let’s talk about the Perks.

We believe that happy people do great work. What makes us happy? Things like:

  • Three weeks paid vacation your first year and four weeks after your first year
  • Opportunity to participate in our international staff exchange program after your first year
  • Free language classes, taught in-house
  • Free workout classes, taught in-house
  • A restaurant and bar right in the building
  • Discounts on travel
  • Market-leading benefits package including top of the line health coverage, 401k with company match, tuition reimbursement, and more

About EF Education First

We’re 43,500 small. We’re teachers and students, creatives and analysts, visionaries and doers. We are 

120 nationalities

and counting. Together, we open the world through education, breaking down barriers of language, culture and geography all over the world. Over the past 50 years, our mission has grown to include a diverse range of programs that give millions of students of all ages the freedom and confidence to explore the world through language, travel and academic opportunities. Follow us on 

LinkedIn 

or check out 

http://careers.ef.com 

to learn more about our amazing team, products, and customers.

Apply for this position

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Front-end Developer

Cambridge-1 Education Street

EF High Cultural Care Au Pair is looking for a Front-end Developer to join our fun, energetic and growing team. 

Are you passionate about building scalable, performant web applications and delivering a great customer experience? If so, then we are looking for you!

YOU are the iDEAL candidate if you:

  • Demonstrate a high level of curiosity, keep abreast of the latest technologies, and strive for excellence and high quality in your work
  • Are organized, detailed-oriented, and follow through on commitments
  • Understand the value of great user experience in everything that you build
  • Are a self-starter, and problem-solver
  • Are a team player who understands the importance of teamwork, collaboration, and open communication
  • Have strong communication skills, especially in communication with non-technical colleagues

Must-have qualifications:

  • 4+ years experience writing responsive, semantically-sound code for web experiences
  • Deep working knowledge of
    • HTML5
    • CSS3
    • Javascript, with experience in ES6
    • AJAX
    • Unit Testing
    • Responsive web design
  • Knowledgeable of Javascript libraries & frameworks
  • Working experience in an Agile environment
  • Able to effectively lead tasks and mentor junior members of the team

Nice to have:

  • Knowledge of Angular 2+
  • Familiarity with a back-end web technology (PHP, .NET etc.)
  • Experience on performance optimization
  • Experience working with a CMS such as WordPress etc.

Let’s talk about the Perks.

We believe that happy people do great work. What makes us happy? Things like:

  • Three weeks paid vacation your first year and four weeks after your first year
  • Opportunity to participate in our international staff exchange program after your first year
  • Free language classes, taught in-house
  • Free workout classes, taught in-house
  • A restaurant and bar right in the building
  • Discounts on travel
  • Market-leading benefits package including top of the line health coverage, 401k with company match, tuition reimbursement, and more
Apply for this position

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Matching Specialist - Cambridge Office

Cambridge-1 Education Street

Matching SpecialistCultural Care Au PairCambridge, MAPlease include a Cover Letter with your application.

About Cultural Care: We help young adults from around the world make the impressive commitment to spend a year living away from family and friends to live with an American host family. Cultural Care Au Pair is a designated program sponsor under the U.S. Department of State’s federally regulated au pair program. We provide support and program management during this exchange year. Cultural Care has recently celebrated 25 years of bringing families and au pairs together. We are a worldwide organization based in more than 20 countries. The average tenure of our US staff is 6 years – and increasing!  We are now about 50% based in our Boston and Denver offices and 50% field based.

 

About the role:

The Matching Specialist role is super dynamic, working with host families during that special window of time between when they register for our program and when they select their au pair. You will listen to their (sometimes short, sometimes long) list of criteria, and guide them through this very important decision, which will directly affect their lives over the next year or more. You will talk to parents every day about their families, their schedules, their personalities, and their hopes for an amazing cultural exchange experience. If you can connect with people quickly, as well as follow up with a sense of urgency and desire to help, you will be great at this job. We guarantee lots of interesting stories!

 

This is a truly unique and diverse role in which your aptitude for active listening, problem-solving, keeping details straight and hitting weekly goals are all equally important. Your consultative approach and “soft” sales expertise will come in handy. You will be responsible for hitting goals within a defined region. Time management is essential as you keep track of your families and their needs. Sound overwhelming? It can be. If you’re the type that thrives on a challenge, we’re looking for you.

Some things about you:

  • You are competitive and love hitting goals.
  • You are adept at organizing multiple competing priorities
  • While others are bogged down in the reactive, you find ways to be proactive.
  • You truly love talking to people and are excited by the idea of helping them ease the chaos in their lives.
  • Challenge and high-pressure situations excite you – you’d much rather be crazy busy than bored.
  • You are resourceful. “I have no idea” is not in your vocabulary.
  • Your communication and customer service skills are in a dead heat for first place – you are not one to shy away from a difficult conversation.
  • While we will provide the training, you come with the emotional maturity and life experience to coach families on issues of childcare.

                                                                      

Some nitty gritty:

This job requires some Saturday work (4-6 times/year) and our team does have a peak season where, to hit your targets, you will find that extra hours may be necessary. After 1 year, you will be invited to travel to an international Cultural Care office. Sometimes we celebrate hitting goals and honoring overseas visitors with evening dinners and events. We also have opportunities to dress up like superheroes and 90’s Rockstars, and attend Disco-themed parties. If you have a problem with this, you should think twice before applying. Our “over-the-top” culture permeates everything we do.

 

A few of our benefits:

  • Monthly base salary and bonus potential
  • Market-leading health insurance options with Harvard Pilgrim
  • 3 weeks paid vacation (1st year), followed by 4 weeks (2nd year)
  • 25% company match for your 401(k) plan with Fidelity
  • Complimentary in-house language classes
  • Sunny open-concept office space
  • Company match of your charitable contributions (up to $500 per year)

 

Cultural Care Au Pair is a division of EF Education First, the world leader in international education.

About EF Education First We’re 43,500 small. We’re teachers and students, creatives and analysts, visionaries and doers. We are 120 nationalities—and counting. Together, we open the world through education, breaking down barriers of language, culture and geography all over the world. Over the past 50 years, our mission has grown to include a diverse range of programs that give millions of students of all ages the freedom and confidence to explore the world through language, travel and academic opportunities. Follow us on LinkedIn or check out http://careers.ef.com to learn more about our amazing team, products, and customers.

Apply for this position

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Legislative Affairs Manager

Cambridge-1 Education Street

Cultural Care Au Pair is a designated sponsor of the U.S. State Department’s J-1visa cultural exchange program.  For nearly 30 years, Cultural Care has been the leader in the au pair program community in bringing young foreign nationals together with hosting American families across the country.   

In this role, you will be responsible for nationwide monitoring of state-level legislative proposals which could have an impact on program participants and operations.  The role will require travel to engage in educational meetings with local elected officials and, when necessary, to present impact testimony for any concerning policy proposals.  This role will also include coordinating regional PR opportunities to increase awareness and to engage local representatives.  This role will collaborate with another team member on federal policy efforts and will report to the Senior Vice President.

The ideal candidate should have:

  • Prior experience in legislative activities (including advocacy, policy development, etc.)
  • Excellent time management and organizational skills
  • Strong adaptability, flexibility, and resourcefulness
  • Polished speaking, presentation and writing skills
  • An entrepreneurial spirit and a positive and upbeat demeanor
  • Bachelor’s degree

A few of our benefits & perks:

  • Market-leading health insurance options with Harvard Pilgrim
  • 3 weeks paid vacation (1styear), followed by 4 weeks (2ndyear)
  • 25% company match for your 401(k) contributions with Fidelity
  • Comprehensive training and professional development, including an international trip to visit the overseas teams
  • Open-concept office space
  • Company match of your charitable contributions (up to $500 per year)
  • Complimentary in-house language classes, fitness classes, community service groups, and various other activities
Apply for this position

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