CAREERS WITH CULTURAL CARE

About working here

Cultural Care Au Pair is always looking for talented individuals to join our growing network. Below you can review full-time positions available at Cultural Care Au Pair’s corporate office, as well as any opportunities for local representatives in various locations across the country. Cultural Care Au Pair is an Equal Opportunity Employer.

We make a difference

We're proud that our work changes the lives of young people from abroad, and enriches the lives of American families across the U.S.

We're committed to our work here

The average tenure of our staff here is 6 years, and 25% of us have been around for 9 years or more. 10% of staff members have hosted an au pair and 95% have experienced cultural exchange.

A workspace that suits everyone

Some positions sit in our spectacular offices in Boston or Denver. Other jobs allow you to telecommute from your home office so you can rock your yoga pants and skip the daily commutes.

Wellness, wellbeing & fun

From our “Walk This May” pedometer challenge, bi-weekly Fika coffee breaks, to our staff “Happiness” Facebook group, we take time to celebrate the good stuff in life.

 

Open positions

  • Community Consultant

    San Francisco-Work From Home

    LOCAL CHILDCARE CONSULTANT — CULTURAL CARE AU PAIR Openings in  Downtown San Francisco, South San Francisco, Noe Valley, Pacific Heights, Sunset District, Pacifica Make a positive impact in your community! Cultural Care Au Pair helps...

  • Community Consultant

    Palo Alto-Work From Home

    LOCAL CHILDCARE CONSULTANT — CULTURAL CARE AU PAIR Openings in  Belmont, Burlingame, Hillsborough, San Mateo, Pacifica Make a positive impact in your community! Cultural Care Au Pair helps families across the country secure childcare...

  • Community Consultant

    Buffalo-Work From Home

    LOCAL CHILDCARE CONSULTANT — CULTURAL CARE AU PAIR Make a positive impact in your community! Cultural Care Au Pair helps families across the country secure childcare that provides flexibility, trust and cultural exchange. Joining our...

  • Community Consultant

    Cincinnati-Work From Home

    LOCAL CHILDCARE CONSULTANT — CULTURAL CARE AU PAIR Make a positive impact in your community! Cultural Care Au Pair helps families across the country secure childcare that provides flexibility, trust and cultural exchange. Joining our team...

  • Community Consultant

    Arlington-Work From Home

    LOCAL CHILDCARE CONSULTANT — CULTURAL CARE AU PAIR Openings in Arlington, Northwest DC, Takoma Park, Capitol Hill Make a positive impact in your community! Cultural Care Au Pair helps families across the country secure childcare that provides...

  • Community Consultant

    Santa Fe-Work From Home

    LOCAL CHILDCARE CONSULTANT — CULTURAL CARE AU PAIR Santa Fe, NM Make a positive impact in your community! Cultural Care Au Pair helps families across the country secure childcare that provides flexibility, trust and cultural...

  • Community Consultant

    Scarsdale-Work From Home

    LOCAL CHILDCARE CONSULTANT — CULTURAL CARE AU PAIR Openings in Bronxville, Scarsdale, White Plains, Mamaroneck Make a positive impact in your community! Cultural Care Au Pair helps families across the country secure childcare that provides...

  • Community Consultant

    Menlo Park-Work From Home

    LOCAL CHILDCARE CONSULTANT — CULTURAL CARE AU PAIR Belmont, Hillsborough, Redwood City, Atherton, Menlo Park Make a positive impact in your community! Cultural Care Au Pair helps families across the country secure childcare that provides...

  • Community Consultant

    Wilkes Barre-Work From Home

    LOCAL CHILDCARE CONSULTANT — CULTURAL CARE AU PAIR Wilkes Barre/Scranton/Clarks Summit and also Harrisburg/Chambersburg Make a positive impact in your community! Cultural Care Au Pair helps families across the country secure childcare that...

  • Salesforce Business Analyst

    Cambridge-1 Education Street

    About Cultural Care At Cultural Care Au Pair, we believe that cultural exchange has the power to make the world a more welcoming, understanding, and open place. We build global families by bringing together international visitors with American host...

  • Travel Operations Coordinator

    Cambridge-1 Education Street

    Travel Operations Coordinator Cultural Care Au Pair Cambridge, MA USA   About Cultural Care:   At Cultural Care Au Pair, we believe that cultural exchange has the power to make the world a more welcoming, understanding, and open place. We...

  • Au Pair Matching Specialist - Fluent Spanish Speaker

    Cambridge-1 Education Street

    Au Pair Matching Specialist, Fluent Spanish Speaker Cultural Care Au Pair Cambridge, MA   Please include a Cover Letter with your application. About Cultural Care:  At Cultural Care Au Pair, we believe that cultural exchange has the power...

  • Cultural Care Au Pair Training School Teacher

    Hempstead-School Site

    Training School Teacher Cultural Care Au Pair Hempstead, NY Please include a cover letter with your application. Welcoming applications from those that are already eligible to work in the US. Are you passionate about teaching, children and...

  • Account Manager - Account Services Team, Denver

    Denver-Blake Street

    Account Manager – Account Services Team Cultural Care Au Pair Denver, CO Please include a Cover Letter with your application. About Cultural Care:   At Cultural Care Au Pair, we believe that cultural exchange has the power to make...

  • Junior Developer

    Cambridge-1 Education Street

    Junior Developer Cultural Care Au Pair Cambridge, MA Please include a cover letter with your application. Are you passionate about architecting and building scalable, performant cloud applications and microservices while delivering a great customer...

  • Program Consultant

    Cambridge-Two Education Circle

    Program Consultant Cultural Care Au Pair Cambridge, MA   Description: Do you want to work in a fun, high-energy environment where you can make a difference in people’s lives each day and help open the world through education and cultural...

  • Account Manager - Account Services Team

    Cambridge-1 Education Street

    Account Manager – Account Services Team Cultural Care Au Pair Cambridge, MA Please submit a cover letter with your application. About Cultural Care: At Cultural Care Au Pair, we believe that cultural exchange has the power to make...

  • UX Designer

    Cambridge-1 Education Street

    About the role Cultural Care Au Pair is seeking a UX/UI Designer to join our growing team. In this position you'll have a major impact on the customer journey for both Au Pairs and the Host Families as you help us re-imagine the way they connect,...

  • Matching Specialist- Denver office

    Denver-Blake Street

    Matching Specialist Cultural Care Au Pair Denver, CO Please include a Cover Letter with your application. About Cultural Care: At Cultural Care Au Pair, we believe that cultural exchange has the power to make the world a more welcoming,...

  • Salesforce Developer

    Cambridge-1 Education Street

    About Cultural Care At Cultural Care Au Pair, we believe that cultural exchange has the power to make the world a more welcoming, understanding, and open place. We build global families by bringing together international visitors with American host...

  • Senior Developer

    Cambridge-1 Education Street

    Senior Developer Cultural Care Au Pair Cambridge, MA Please include a cover letter with your application. Are you passionate about architecting and building scalable, performant cloud applications and microservices while delivering a great customer...

  • Au Pair Matching Specialist - Portuguese Speaker

    Cambridge-1 Education Street

    Au Pair Matching Specialist, Fluent Portuguese Speaker Cultural Care Au Pair Cambridge, MA   Please include a Cover Letter with your application. About Cultural Care:  At Cultural Care Au Pair, we believe that cultural exchange has the...

Community Consultant

San Francisco-Work From Home

LOCAL CHILDCARE CONSULTANT — CULTURAL CARE AU PAIR

Openings in 

Downtown San Francisco, South San Francisco, Noe Valley, Pacific Heights, Sunset District, Pacifica

Make a positive impact in your community!

Cultural Care Au Pair helps families across the country secure childcare that provides flexibility, trust and cultural exchange. Joining our team of Local Childcare Consultants (LCCs) is a fantastic and flexible role for someone who enjoys taking a proactive and collaborative approach to their work, connects quickly with others, can think on their feet, and has a true passion for cultural exchange. You’ll join a team of charismatic and dedicated childcare professionals, and benefit from all the resources and support you need to make each match between a family and their au pair into a success story.

“I see being an LCC as a way of opening yourself to the world and

 

constantly redefining what we call ‘normal’.

 

Cultural exchange expands lives, communities and families

 

in so many ways—emotionally, physically and mentally.” —MICHELLE GRAY, LCC IN MASSACHUSETTS“I’ve been an LCC for a long time—it continues to be enjoyable

 

because of the infinite variety of interesting personalities

 

and relationships that the program brings together.

 

It will always be inspiring to help facilitate these relationships.” —DIANE STUART, LCC IN MARYLAND

Your day-to-day as an LCC:

  • Providing support for both the host families and au pairs during their hosting experience
  • Conducting host families interviews and verification of references to be a part of the program
  • Hosting monthly au pair meetings and host family day conferences
  • Connecting with au pairs upon their arrival to the U.S.
  • Communicating with host families monthly
  • Ensuring we are recruiting quality families with reasonable program expectations
  • Enforcing U.S. Department of State regulations
  • Initiating grassroots marketing efforts to grow the au pair program

This role is a W-9 independent contractor opportunity. In this flexible and rewarding role, you have the ability to earn monthly stipends, commissions, and domestic or international travel.

LEARN MORE

Let us know you’re interested and share a bit about yourself! 

Apply for this position

Share Position

Community Consultant

Palo Alto-Work From Home

LOCAL CHILDCARE CONSULTANT — CULTURAL CARE AU PAIR

Openings in 

Belmont, Burlingame, Hillsborough, San Mateo, Pacifica

Make a positive impact in your community!

Cultural Care Au Pair helps families across the country secure childcare that provides flexibility, trust and cultural exchange. Joining our team of Local Childcare Consultants (LCCs) is a fantastic and flexible role for someone who 

enjoys taking a proactive and collaborative approach to their work, connects quickly with others, can think on their feet, and has a true passion for cultural exchange. You’ll join a team of charismatic and dedicated childcare professionals, and benefit from all the resources and support you need to make each match between a family and their au pair into a success story.

“I see being an LCC as a way of opening yourself to the world and

 

constantly redefining what we call ‘normal’.

 

Cultural exchange expands lives, communities and families

 

in so many ways—emotionally, physically and mentally.” —MICHELLE GRAY, LCC IN MASSACHUSETTS“I’ve been an LCC for a long time—it continues to be enjoyable

 

because of the infinite variety of interesting personalities

 

and relationships that the program brings together.

 

It will always be inspiring to help facilitate these relationships.” —DIANE STUART, LCC IN MARYLAND

Your day-to-day as an LCC:

  • Providing support for both the host families and au pairs during their hosting experience
  • Conducting host families interviews and verification of references to be a part of the program
  • Hosting monthly au pair meetings and host family day conferences
  • Connecting with au pairs upon their arrival to the U.S.
  • Communicating with host families monthly
  • Ensuring we are recruiting quality families with reasonable program expectations
  • Enforcing U.S. Department of State regulations
  • Initiating grassroots marketing efforts to grow the au pair program

This role is a W-9 independent contractor opportunity. In this flexible and rewarding role, you have the ability to earn monthly stipends, commissions, and domestic or international travel.

LEARN MORE

Let us know you’re interested and share a bit about yourself! 

Apply for this position

Share Position

Community Consultant

Buffalo-Work From Home

LOCAL CHILDCARE CONSULTANT — CULTURAL CARE AU PAIR

Make a positive impact in your community!

Cultural Care Au Pair helps families across the country secure childcare that provides flexibility, trust and cultural exchange. Joining our team of Local Childcare Consultants (LCCs) is a fantastic and flexible role for someone who 

enjoys taking a proactive and collaborative approach to their work, connects quickly with others, can think on their feet, and has a true passion for cultural exchange. You’ll join a team of charismatic and dedicated childcare professionals, and benefit from all the resources and support you need to make each match between a family and their au pair into a success story.

“I see being an LCC as a way of opening yourself to the world and

 

constantly redefining what we call ‘normal’.

 

Cultural exchange expands lives, communities and families

 

in so many ways—emotionally, physically and mentally.” —MICHELLE GRAY, LCC IN MASSACHUSETTS“I’ve been an LCC for a long time—it continues to be enjoyable

 

because of the infinite variety of interesting personalities

 

and relationships that the program brings together.

 

It will always be inspiring to help facilitate these relationships.” —DIANE STUART, LCC IN MARYLAND

Your day-to-day as an LCC:

  • Providing support for both the host families and au pairs during their hosting experience
  • Conducting host families interviews and verification of references to be a part of the program
  • Hosting monthly au pair meetings and host family day conferences
  • Connecting with au pairs upon their arrival to the U.S.
  • Communicating with host families monthly
  • Ensuring we are recruiting quality families with reasonable program expectations
  • Enforcing U.S. Department of State regulations
  • Initiating grassroots marketing efforts to grow the au pair program

This role is a W-9 independent contractor opportunity. In this flexible and rewarding role, you have the ability to earn monthly stipends, commissions, and domestic or international travel.

LEARN MORE

Let us know you’re interested and share a bit about yourself! 

Apply for this position

Share Position

Community Consultant

Cincinnati-Work From Home

LOCAL CHILDCARE CONSULTANT — CULTURAL CARE AU PAIRMake a positive impact in your community!Cultural Care Au Pair helps families across the country secure childcare that provides flexibility, trust and cultural exchange. Joining our team of Local Childcare Consultants (LCCs) is a fantastic and flexible role for someone whoenjoys taking a proactive and collaborative approach to their work, connects quickly with others, can think on their feet, and has a true passion for cultural exchange. You’ll join a team of charismatic and dedicated childcare professionals, and benefit from all the resources and support you need to make each match between a family and their au pair into a success story.“I see being an LCC as a way of opening yourself to the world and constantly redefining what we call ‘normal’. Cultural exchange expands lives, communities and families in so many ways—emotionally, physically and mentally.” —MICHELLE GRAY, LCC IN MASSACHUSETTS“I’ve been an LCC for a long time—it continues to be enjoyable because of the infinite variety of interesting personalities and relationships that the program brings together. It will always be inspiring to help facilitate these relationships.” —DIANE STUART, LCC IN MARYLANDYour day-to-day as an LCC:
  • Providing support for both the host families and au pairs during their hosting experience
  • Conducting host families interviews and verification of references to be a part of the program
  • Hosting monthly au pair meetings and host family day conferences
  • Connecting with au pairs upon their arrival to the U.S.
  • Communicating with host families monthly
  • Ensuring we are recruiting quality families with reasonable program expectations
  • Enforcing U.S. Department of State regulations
  • Initiating grassroots marketing efforts to grow the au pair program
This role is a W-9 independent contractor opportunity. In this flexible and rewarding role, you have the ability to earn monthly stipends, commissions, and domestic or international travel.LEARN MORELet us know you’re interested and share a bit about yourself!
Apply for this position

Share Position

Community Consultant

Arlington-Work From Home

LOCAL CHILDCARE CONSULTANT — CULTURAL CARE AU PAIROpenings in Arlington, Northwest DC, Takoma Park, Capitol HillMake a positive impact in your community!Cultural Care Au Pair helps families across the country secure childcare that provides flexibility, trust and cultural exchange. Joining our team of Local Childcare Consultants (LCCs) is a fantastic and flexible role for someone who enjoys taking a proactive and collaborative approach to their work, connects quickly with others, can think on their feet, and has a true passion for cultural exchange. You’ll join a team of charismatic and dedicated childcare professionals, and benefit from all the resources and support you need to make each match between a family and their au pair into a success story.“I see being an LCC as a way of opening yourself to the world and constantly redefining what we call ‘normal’. Cultural exchange expands lives, communities and families in so many ways—emotionally, physically and mentally.” —MICHELLE GRAY, LCC IN MASSACHUSETTS“I’ve been an LCC for a long time—it continues to be enjoyable because of the infinite variety of interesting personalities and relationships that the program brings together. It will always be inspiring to help facilitate these relationships.” —DIANE STUART, LCC IN MARYLANDYour day-to-day as an LCC:
  • Providing support for both the host families and au pairs during their hosting experience
  • Conducting host families interviews and verification of references to be a part of the program
  • Hosting monthly au pair meetings and host family day conferences
  • Connecting with au pairs upon their arrival to the U.S.
  • Communicating with host families monthly
  • Ensuring we are recruiting quality families with reasonable program expectations
  • Enforcing U.S. Department of State regulations
  • Initiating grassroots marketing efforts to grow the au pair program
This role is a W-9 independent contractor opportunity. In this flexible and rewarding role, you have the ability to earn monthly stipends, commissions, and domestic or international travel.LEARN MORELet us know you’re interested and share a bit about yourself!
Apply for this position

Share Position

Community Consultant

Santa Fe-Work From Home

LOCAL CHILDCARE CONSULTANT — CULTURAL CARE AU PAIRSanta Fe, NMMake a positive impact in your community!Cultural Care Au Pair helps families across the country secure childcare that provides flexibility, trust and cultural exchange. Joining our team of Local Childcare Consultants (LCCs) is a fantastic and flexible role for someone whoenjoys taking a proactive and collaborative approach to their work, connects quickly with others, can think on their feet, and has a true passion for cultural exchange. You’ll join a team of charismatic and dedicated childcare professionals, and benefit from all the resources and support you need to make each match between a family and their au pair into a success story.“I see being an LCC as a way of opening yourself to the world and constantly redefining what we call ‘normal’. Cultural exchange expands lives, communities and families in so many ways—emotionally, physically and mentally.” —MICHELLE GRAY, LCC IN MASSACHUSETTS“I’ve been an LCC for a long time—it continues to be enjoyable because of the infinite variety of interesting personalities and relationships that the program brings together. It will always be inspiring to help facilitate these relationships.” —DIANE STUART, LCC IN MARYLANDYour day-to-day as an LCC:
  • Providing support for both the host families and au pairs during their hosting experience
  • Conducting host families interviews and verification of references to be a part of the program
  • Hosting monthly au pair meetings and host family day conferences
  • Connecting with au pairs upon their arrival to the U.S.
  • Communicating with host families monthly
  • Ensuring we are recruiting quality families with reasonable program expectations
  • Enforcing U.S. Department of State regulations
  • Initiating grassroots marketing efforts to grow the au pair program
This role is a W-9 independent contractor opportunity. In this flexible and rewarding role, you have the ability to earn monthly stipends, commissions, and domestic or international travel.LEARN MORELet us know you’re interested and share a bit about yourself!
Apply for this position

Share Position

Community Consultant

Scarsdale-Work From Home

LOCAL CHILDCARE CONSULTANT — CULTURAL CARE AU PAIROpenings in

Bronxville, Scarsdale, White Plains, Mamaroneck

Make a positive impact in your community!Cultural Care Au Pair helps families across the country secure childcare that provides flexibility, trust and cultural exchange. Joining our team of Local Childcare Consultants (LCCs) is a fantastic and flexible role for someone whoenjoys taking a proactive and collaborative approach to their work, connects quickly with others, can think on their feet, and has a true passion for cultural exchange. You’ll join a team of charismatic and dedicated childcare professionals, and benefit from all the resources and support you need to make each match between a family and their au pair into a success story.“I see being an LCC as a way of opening yourself to the world and constantly redefining what we call ‘normal’. Cultural exchange expands lives, communities and families in so many ways—emotionally, physically and mentally.” —MICHELLE GRAY, LCC IN MASSACHUSETTS“I’ve been an LCC for a long time—it continues to be enjoyable because of the infinite variety of interesting personalities and relationships that the program brings together. It will always be inspiring to help facilitate these relationships.” —DIANE STUART, LCC IN MARYLANDYour day-to-day as an LCC:
  • Providing support for both the host families and au pairs during their hosting experience
  • Conducting host families interviews and verification of references to be a part of the program
  • Hosting monthly au pair meetings and host family day conferences
  • Connecting with au pairs upon their arrival to the U.S.
  • Communicating with host families monthly
  • Ensuring we are recruiting quality families with reasonable program expectations
  • Enforcing U.S. Department of State regulations
  • Initiating grassroots marketing efforts to grow the au pair program
This role is a W-9 independent contractor opportunity. In this flexible and rewarding role, you have the ability to earn monthly stipends, commissions, and domestic or international travel.LEARN MORELet us know you’re interested and share a bit about yourself!
Apply for this position

Share Position

Community Consultant

Menlo Park-Work From Home

LOCAL CHILDCARE CONSULTANT — CULTURAL CARE AU PAIRBelmont, Hillsborough, Redwood City, Atherton, Menlo ParkMake a positive impact in your community!Cultural Care Au Pair helps families across the country secure childcare that provides flexibility, trust and cultural exchange. Joining our team of Local Childcare Consultants (LCCs) is a fantastic and flexible role for someone whoenjoys taking a proactive and collaborative approach to their work, connects quickly with others, can think on their feet, and has a true passion for cultural exchange. You’ll join a team of charismatic and dedicated childcare professionals, and benefit from all the resources and support you need to make each match between a family and their au pair into a success story.“I see being an LCC as a way of opening yourself to the world and constantly redefining what we call ‘normal’. Cultural exchange expands lives, communities and families in so many ways—emotionally, physically and mentally.” —MICHELLE GRAY, LCC IN MASSACHUSETTS“I’ve been an LCC for a long time—it continues to be enjoyable because of the infinite variety of interesting personalities and relationships that the program brings together. It will always be inspiring to help facilitate these relationships.” —DIANE STUART, LCC IN MARYLANDYour day-to-day as an LCC:
  • Providing support for both the host families and au pairs during their hosting experience
  • Conducting host families interviews and verification of references to be a part of the program
  • Hosting monthly au pair meetings and host family day conferences
  • Connecting with au pairs upon their arrival to the U.S.
  • Communicating with host families monthly
  • Ensuring we are recruiting quality families with reasonable program expectations
  • Enforcing U.S. Department of State regulations
  • Initiating grassroots marketing efforts to grow the au pair program
This role is a W-9 independent contractor opportunity. In this flexible and rewarding role, you have the ability to earn monthly stipends, commissions, and domestic or international travel.LEARN MORELet us know you’re interested and share a bit about yourself!
Apply for this position

Share Position

Community Consultant

Wilkes Barre-Work From Home

LOCAL CHILDCARE CONSULTANT — CULTURAL CARE AU PAIRWilkes Barre/Scranton/Clarks Summit and also Harrisburg/ChambersburgMake a positive impact in your community!Cultural Care Au Pair helps families across the country secure childcare that provides flexibility, trust and cultural exchange. Joining our team of Local Childcare Consultants (LCCs) is a fantastic and flexible role for someone who enjoys taking a proactive and collaborative approach to their work, connects quickly with others, can think on their feet, and has a true passion for cultural exchange. You’ll join a team of charismatic and dedicated childcare professionals, and benefit from all the resources and support you need to make each match between a family and their au pair into a success story.“I see being an LCC as a way of opening yourself to the world and constantly redefining what we call ‘normal’. Cultural exchange expands lives, communities and families in so many ways—emotionally, physically and mentally.” —MICHELLE GRAY, LCC IN MASSACHUSETTS“I’ve been an LCC for a long time—it continues to be enjoyable because of the infinite variety of interesting personalities and relationships that the program brings together. It will always be inspiring to help facilitate these relationships.” —DIANE STUART, LCC IN MARYLANDYour day-to-day as an LCC:
  • Providing support for both the host families and au pairs during their hosting experience
  • Conducting host families interviews and verification of references to be a part of the program
  • Hosting monthly au pair meetings and host family day conferences
  • Connecting with au pairs upon their arrival to the U.S.
  • Communicating with host families monthly
  • Ensuring we are recruiting quality families with reasonable program expectations
  • Enforcing U.S. Department of State regulations
  • Initiating grassroots marketing efforts to grow the au pair program
This role is a W-9 independent contractor opportunity. In this flexible and rewarding role, you have the ability to earn monthly stipends, commissions, and domestic or international travel.LEARN MORELet us know you’re interested and share a bit about yourself!
Apply for this position

Share Position

Salesforce Business Analyst

Cambridge-1 Education Street

About Cultural Care

At Cultural Care Au Pair, we believe that cultural exchange has the power to make the world a more welcoming, understanding, and open place. We build global families by bringing together international visitors with American host families—providing meaningful childcare for families, an unforgettable year in America for au pairs, and a culturally enriching experience for both parties.

We are proud to be the largest and most experienced au pair organization in the world, having successfully placed more than 120,000 au pairs into welcoming American homes since 1989. Our program is strictly regulated, and our dedicated staff all over the world work together to ensure each participant has the experience of a lifetime.

Here at Cultural Care, we are a team of problem-solvers, relationship-builders, and innovators who are constantly thinking about how we can improve our program experience, respond to micro- and macro-level challenges, and stay relevant to our global audiences.

About the role

We're looking for a Salesforce Business Analyst to help 

us to deliver salesforce related services to our staff. The ideal candidate will have 5 years of experience in Salesforce, a passion for teamwork, an ability to continuously deliver support services  and seamlessly work across departments to execute projects.

As part of this truly global team, you’ll work out of our Cambridge office, but interface regularly with our team in Lucerne, Switzerland. If you are motivated by the prospect of an international career with a dynamic and forward-thinking company, we want to hear from you

Responsibilities

  • Identity Management on the Salesforce Platform
  • Work closely with developers and analysts to serve our staff
  • Observe and report where we can improve our support services
  • Analyze potential hazards and complexities in the system
  • Maintaining technical documentation
  • Train staff-members how to use salesforce

About you

  • You have common sense
  • Love to analyze stuff, because you want to know how it works
  • Strong communication skills and ability to present your ideas
  • Ability to organize your work
  • You are bold and eager to learn
  • Are willing to go the extra mile to deliver support
*Please include a cover letter in your application.

Let’s talk about the Perks.

We believe that happy people do great work. What makes us happy? Things like:

  • The opportunity to travel internationally

  • Three weeks paid vacation your first year and four weeks after your first year

  • Complimentary in-house language and fitness classes

  • Sunny open-concept office space

  • A restaurant and bar right in the building

  • Discounts on travel

  • Company match of your charitable contributions (up to $500 per year)

  • Market-leading benefits package including top of the line health coverage, 401k with company match, tuition reimbursement, and more

Cultural Care Au Pair

is associated with EF Education First, the world leader in international education.

EF is the world’s largest international education company – providing life-changing educational experiences to create global citizens. We offer millions of people the opportunity to learn a language, travel abroad, experience another culture or earn an academic degree. Since 1965, EF’s mission has been opening the world through education.  Our 52,000 employees have a worldwide presence in over 600 schools and offices within 50 countries.

For more information about our career opportunities, visit

www.careers.ef.com

Apply for this position

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Travel Operations Coordinator

Cambridge-1 Education Street

Travel Operations CoordinatorCultural Care Au PairCambridge, MA USA

 

About Cultural Care:

 

At Cultural Care Au Pair, we believe that cultural exchange has the power to make the world a more welcoming, understanding, and open place. We build global families by bringing together international visitors with American host families—providing meaningful childcare for families, an unforgettable year in America for au pairs, and a culturally enriching experience for both parties. 

We are proud to be the largest and most experienced au pair organization in the world, having successfully placed more than 120,000 au pairs into welcoming American homes since 1989. Our program is strictly regulated, and our dedicated staff all over the world work together to ensure each participant has the experience of a lifetime. 

Here at Cultural Care, we are a team of problem-solvers, relationship-builders, and innovators who are constantly thinking about how we can improve our program experience, respond to micro- and macro-level challenges, and stay relevant to our global audiences.

About the role:

We are looking to expand our US based travel team.  Along with your teammates, you will be responsible for ensuring that thousands of travelers get WHERE they need to be WHEN they need to be there.  You’ll ensure that they do so safely, efficiently, and comfortably.  All the while, you’ll execute upon a tight communications strategy to ensure all stakeholders are kept up-to-date during constantly evolving situations.  If you LOVE solving puzzles, WOWing customers, and learning new things---you’ll have a blast.  There’s always something new to learn and experience, and you’ll be a critical piece of the engine behind this successful program.

This is an amazing opportunity to not only learn about this important cultural exchange program, but to also learn everything  there is to know about the airline industry.  Ever wonder what your gate agent is furiously typing into their computer when you check in at the airport?  Prepare to learn!

Some things about you…

  • Demonstrated experience in customer service and relationship-building skills
  • Initiative to start, develop and execute projects to make a meaningful impact
  • You learn new systems quickly and are a logical thinker with strong technical skills
  • The ability to be a natural motivator, bringing passion and enthusiasm to a team
  • 2-5 years of work experience, preferably in customer service or travel logistics
  • A keen eye for driving process improvements that promote customer satisfaction
  • Innovative problem solving and negotiation skills
  • Strong adaptability, flexibility, and resourcefulness

Some nitty gritty:

Once you learn the ropes, you will be invited to travel and meet co-workers around the globe. Sometimes we celebrate hitting goals and honoring overseas visitors with evening dinners and events. We also have opportunities to dress up like superheroes and 90’s Rockstars, and attend Disco-themed parties. If you have a problem with this, you should think twice before applying. Our “over-the-top” culture permeates everything we do.

A few of our benefits & perks:

  • Market-leading health insurance options
  • 3 weeks paid vacation (1st year), followed by 4 weeks (2nd year)
  • 25% company match for your 401(k) contributions with Fidelity
  • Comprehensive training and professional development
  • Sunny open-concept office space
  • Company match of your charitable contributions (up to $500 per year)
  • Complimentary in-house language and fitness classes

Cultural Care Au Pair is associated with EF Education First, the world leader in international education.

EF is the world’s largest international education company – providing life-changing educational experiences to create global citizens. We offer millions of people the opportunity to learn a language, travel abroad, experience another culture or earn an academic degree. Since 1965, EF’s mission has been opening the world through education.  Our 52,000 employees have a worldwide presence in over 600 schools and offices within 50 countries.

For more information about our career opportunities, visit

www.careers.ef.com

Apply for this position

Share Position

Au Pair Matching Specialist - Fluent Spanish Speaker

Cambridge-1 Education Street

Au Pair Matching Specialist, Fluent Spanish SpeakerCultural Care Au PairCambridge, MA

 Please include a Cover Letter with your application.

About Cultural Care: At Cultural Care Au Pair, we believe that cultural exchange has the power to make the world a more welcoming, understanding, and open place. We build global families by bringing together international visitors with American host families—providing meaningful childcare for families, an unforgettable year in America for au pairs, and a culturally enriching experience for both parties. We are proud to be the largest and most experienced au pair organization in the world, having successfully placed more than 120,000 au pairs into welcoming American homes since 1989. Our program is strictly regulated, and our dedicated staff all over the world work together to ensure each participant has the experience of a lifetime. Here at Cultural Care, we are a team of problem-solvers, relationship-builders, and innovators who are constantly thinking about how we can improve our program experience, respond to micro- and macro-level challenges, and stay relevant to our global audiences.

About the role:

The Au Pair Matching Specialist role is super dynamic, working with au pairs from the time they enter our matching system to the time they find the host family they’ll join for 1-2 years. You will listen to their hopes for their future family and guide them through this very important decision, which will directly affect their lives over the next year or more.

This role entails:

  • Providing matching support to au pairs through consultative phone calls, emails, and texts
  • Educating au pairs on system updates and best practices in matching
  • Gathering feedback from au pairs about their matching experience
  • Collaborating with other US teams and overseas markets
  • Sharing information with the Host Family Matching Specialist team that is relevant to the host family matching experience

This is a truly unique and diverse role in which your aptitude for active listening, problem-solving, keeping details straight and hitting goals are all equally important. Your consultative approach and “soft” sales expertise will come in handy. You will be responsible for hitting goals within a defined region. Time management is essential as you keep track of your au pairs and their needs. Sound overwhelming? It can be. If you’re the type that thrives on a challenge, we’re looking for you.

Some things about you:

  • You are competitive and love hitting goals.
  • You are adept at organizing multiple competing priorities
  • While others are bogged down in the reactive, you find ways to be proactive.
  • You truly love talking to people and are excited by the idea of helping them ease the chaos in their lives.
  • Challenge and high-pressure situations excite you – you’d much rather be crazy busy than bored.
  • You are resourceful. “I have no idea” is not in your vocabulary.
  • Your communication and customer service skills are in a dead heat for first place – you are not one to shy away from a difficult conversation.
  • While we will provide the training, you come with the emotional maturity and life experience to coach families on issues of childcare.
  • *Fluent Spanish speaker required.*

Some nitty gritty:

This job requires some Saturday work (4-6 times/year) and our team does have a peak season where, to hit your targets, you will find that extra hours may be necessary. After 1 year, you will be invited to travel to an international Cultural Care office. Sometimes we celebrate hitting goals and honoring overseas visitors with evening dinners and events. We also have opportunities to dress up like superheroes and 90’s Rockstars, and attend Disco-themed parties. If you have a problem with this, you should think twice before applying. Our “over-the-top” culture permeates everything we do.

A few of our benefits:

  • Monthly base salary and bonus potential
  • Market-leading health insurance options with Harvard Pilgrim
  • 3 weeks paid vacation (1st year), followed by 4 weeks (2nd year)
  • 25% company match for your 401(k) plan with Fidelity
  • Complimentary in-house language classes
  • Sunny open-concept office space
  • Company match of your charitable contributions (up to $500 per year)

Cultural Care Au Pair is associated with EF Education First, the world leader in international education.

EF is the world’s largest international education company – providing life-changing educational experiences to create global citizens. We offer millions of people the opportunity to learn a language, travel abroad, experience another culture or earn an academic degree. Since 1965, EF’s mission has been opening the world through education.  Our 52,000 employees have a worldwide presence in over 600 schools and offices within 50 countries.

For more information about our career opportunities, visit

www.careers.ef.com

Apply for this position

Share Position

Cultural Care Au Pair Training School Teacher

Hempstead-School Site

Training School TeacherCultural Care Au PairHempstead, NYPlease include a cover letter with your application.Welcoming applications from those that are already eligible to work in the US.

Are you passionate about teaching, children and cultural exchange?Are you flexible, dynamic, engaging and energetic?Do you excel in a fast paced, multi-national environment?

If you answered yes to any of these questions, you might be an ideal candidate for a part-time teacher position at Cultural Care Au Pair Training School in Hempstead, NY.

About Cultural Care

At Cultural Care Au Pair, we believe that cultural exchange has the power to make the world a more welcoming, understanding, and open place. We build global families by bringing together international visitors with American host families—providing meaningful childcare for families, an unforgettable year in America for au pairs, and a culturally enriching experience for both parties. 

We are proud to be the largest and most experienced au pair organization in the world, having successfully placed more than 120,000 au pairs into welcoming American homes since 1989. Our program is strictly regulated, and our dedicated staff all over the world work together to ensure each participant has the experience of a lifetime. 

Here at Cultural Care, we are a team of problem-solvers, relationship-builders, and innovators who are constantly thinking about how we can improve our program experience, respond to micro- and macro-level challenges, and stay relevant to our global audiences.

About the role 

Cultural Care Au Pair, an innovative provider of childcare you can trust like family, is seeking dedicated educators to deliver our State Department mandated curriculum focused on child development and safety. 

  • Teaching or professional training experience required.
  • Experience with childcare.
  • Easily adaptable to changing situations; having a “nothing is impossible” attitude.
  • Exceptional, professional and friendly communication skills with students and colleagues.
  • Knowledge of a second language or ESL is a plus, but not required.

 Schedule and Compensation

  • Approximately 20 hours per week.
  • Tuesdays and Wednesdays.
  • Frequency can vary from one per month to almost every week in our peak months.

Cultural Care Au Pair is associated with EF Education First, the world leader in international education.

EF is the world’s largest international education company – providing life-changing educational experiences to create global citizens. We offer millions of people the opportunity to learn a language, travel abroad, experience another culture or earn an academic degree. Since 1965, EF’s mission has been opening the world through education.  Our 52,000 employees have a worldwide presence in over 600 schools and offices within 50 countries.

For more information about our career opportunities, visit

www.careers.ef.com

Apply for this position

Share Position

Account Manager - Account Services Team, Denver

Denver-Blake Street

Account Manager – Account Services TeamCultural Care Au PairDenver, CO

Please include a Cover Letter with your application.

About Cultural Care:

 

At Cultural Care Au Pair, we believe that cultural exchange has the power to make the world a more welcoming, understanding, and open place. We build global families by bringing together international visitors with American host families—providing meaningful childcare for families, an unforgettable year in America for au pairs, and a culturally enriching experience for both parties. We are proud to be the largest and most experienced au pair organization in the world, having successfully placed more than 120,000 au pairs into welcoming American homes since 1989. Our program is strictly regulated, and our dedicated staff all over the world work together to ensure each participant has the experience of a lifetime. Here at Cultural Care, we are a team of problem-solvers, relationship-builders, and innovators who are constantly thinking about how we can improve our program experience, respond to micro- and macro-level challenges, and stay relevant to our global audiences.

About the role:

You are a natural relationship builder, and truly enjoy working in a collaborative environment. If you disliked group projects in college, this job is

not

for you. If you want to play a major role in keeping our cultural exchange program healthy and vibrant for years to come, this job may be perfect for you.

Use your superior communication skills and timely responsiveness in this highly visible position within our company. Working mostly through phone and email communication, you serve as the primary resource of information and problem solving for our host families, au pairs,

contractors

and colleagues.

W

hile fielding a

decent amount

of phone calls daily, you are able to maintain a positive attitude and make every customer feel like your top priority. With every inquiry,

whether a host parent, au pair or contractor,

you proactively add value to the overall customer experience, by being thorough and anticipating future needs.

You will work directly with our

vast and experienced team of Local Childcare Consultants (LCCs).

Host families

also

look to Program Specialists as a trusted resource for any program or finance questions throughout the year. You can explain policies and procedures in a clear, helpful way and are not afraid to remind families of payment deadlines in a professional manner.

This role gives insight into every aspect of our organization, setting up the right candidate for growth opportunities.

This position is also exciting to those who have a strong appreciation for other cultures and languages, because you’ll have direct contact with many of our au pairs.

A day in the life…

  • Kindly and effectively answer questions and resolve customer needs

    over the phone and email

  • Identify and implement opportunities to enhance customer experience

  • Engage in team-oriented activities: sharing ideas, giving feedback, and training new hires

  • Prioritize customer needs and set realistic expectations

  • Review documents to

    make sure we remain in 100% compliance with the US department of State

  • Call and email host families to remind them of program fees, due dates, credits and discounts

  • Responsible for the overall Accounts Receivable aspect of

    y

    our

    region

Some things about you…

  • Demonstrated relationship-building experience

  • The ability to be a natural motivator, bringing passion and enthusiasm to a team

  • 1-2 years of work experience, preferably in customer service

  • Bachelor’s Degree

  • Problem solving and conflict resolution skills

  • Strong adaptability, flexibility, and resourcefulness

Some nitty gritty:

Occasional Saturday work and shift work required.

 Sometimes we celebrate hitting goals and honoring overseas visitors with

evening

dinners and events. We also have opportunitie

s to dress up like superheroes and

90

s

Rockstars

,

and attend Disco-themed parties. If you have a problem with this, you should think twice before applying. Our

“over-the-top”

culture permeates everything we do.

A few of our benefits & perks:

  • Market-leading health insurance options with Harvard Pilgrim

  • 3 weeks paid vacation (1

    st

    year), followed by 4 weeks (2

    nd

    year)

  • 25% company match for your 401(k) contributions with Fidelity

  • Comprehensive training and professional development

  • Sunny open-concept office space

  • Company match of your charitable contributions (up to $500 per year)

Cultural Care Au Pair is associated with EF Education First, the world leader in international education.

EF is the world’s largest international education company – providing life-changing educational experiences to create global citizens. We offer millions of people the opportunity to learn a language, travel abroad, experience another culture or earn an academic degree. Since 1965, EF’s mission has been opening the world through education.  Our 52,000 employees have a worldwide presence in over 600 schools and offices within 50 countries.

For more information about our career opportunities, visit

www.careers.ef.com

Apply for this position

Share Position

Junior Developer

Cambridge-1 Education Street

Junior DeveloperCultural Care Au PairCambridge, MAPlease include a cover letter with your application. Are you passionate about architecting and building scalable, performant cloud applications and microservices while delivering a great customer experience? If so, then we are looking for you. About the roleWe are looking for a junior level developer to join our fun, energetic and growing team. We are looking for someone who is excited about learning new technologies and applying the best of what’s out there to transform and/or replace our legacy systems with a more modern tech stack. You’ll work out of our Cambridge office, but interface regularly with our teams in Switzerland. QualificationsMust have:• Bachelor’s degree in Computer Sciences or Engineering• Have a passion for technology, are a self-starter and problem-solver• Excellent team player who understands the importance of teamwork, collaboration, and open communication• Have a true passion for excellence in your work, are organized, detailed-oriented, thorough, and follows through on commitments• Experience in Object-Oriented design, programming, and test automationNice to have: • Passion for clean code and refactoring• Knowledge of Agile and continuous integration/delivery• Database knowledge in SQL and NoSql• Azure and .Net experience• Other coding languages (Java, NodeJs, Javascript, Go)• Working experience in an Agile environmentLet’s talk about the Perks.We believe that happy people do great work. What makes us happy? Things like:• Market-leading benefits package including top of the line health coverage, 401k with company match, tuition reimbursement, and more• $1,500 for professional development/continued education each year• Three weeks paid vacation your first year and four weeks after your first year• The opportunity to travel internationally• Complimentary in-house language and fitness classes• Sunny open-concept office space• A restaurant and bar right in the building• Discounts on travel• Company match of your charitable contributions (up to $500 per year) About Cultural Care Au PairAt Cultural Care Au Pair, we believe that cultural exchange has the power to make the world a more welcoming, understanding, and open place. We build global families by bringing together international visitors with American host families—providing meaningful childcare for families, an unforgettable year in America for au pairs, and a culturally enriching experience for both parties.We are proud to be the largest and most experienced au pair organization in the world, having successfully placed more than 120,000 au pairs into welcoming American homes since 1989. Our program is strictly regulated, and our dedicated staff all over the world work together to ensure each participant has the experience of a lifetime.Here at Cultural Care, we are a team of problem-solvers, relationship-builders, and innovators who are constantly thinking about how we can improve our program experience, respond to micro- and macro-level challenges, and stay relevant to our global audiences. Cultural Care Au Pair is associated with EF Education First, the world leader in international education.

EF is the world’s largest international education company – providing life-changing educational experiences to create global citizens. We offer millions of people the opportunity to learn a language, travel abroad, experience another culture or earn an academic degree. Since 1965, EF’s mission has been opening the world through education.  Our 52,000 employees have a worldwide presence in over 600 schools and offices within 50 countries.

For more information about our career opportunities, visit

www.careers.ef.com

Apply for this position

Share Position

Program Consultant

Cambridge-Two Education Circle

Program Consultant Cultural Care Au Pair Cambridge, MA

Description:

Do you want to work in a fun, high-energy environment where you can make a difference in people’s lives each day and help open the world through education and cultural exchange? Cultural Care Au Pair is seeking tenacious and determined Program Consultants to work with potential host families to educate them about their childcare options and how Cultural Care Au Pair can help to solve their childcare needs.  This role is a great entry in to the world of Cultural Care, and offers exciting potential career advancement for the right candidate.

Who are we?At Cultural Care Au Pair, we believe that cultural exchange has the power to make the world a more welcoming, understanding, and open place. We build global families by bringing together international visitors with American host families—providing meaningful childcare for families, an unforgettable year in America for au pairs, and a culturally enriching experience for both parties. We are proud to be the largest and most experienced au pair organization in the world, having successfully placed more than 120,000 au pairs into welcoming American homes since 1989. Our program is strictly regulated, and our dedicated staff all over the world work together to ensure each participant has the experience of a lifetime. Here at Cultural Care, we are a team of problem-solvers, relationship-builders, and innovators who are constantly thinking about how we can improve our program experience, respond to micro- and macro-level challenges, and stay relevant to our global audiences.

Who are you?

You are able to make friends with almost anyone and frequently strike up a conversation with the person seated next to you on an airplane. You’re adventurous and speak passionately, so people regularly ask you for suggestions of places to go and things to do on the weekend. When it’s time to split the check at dinner with friends, you grab it, divide it, and calculate the tip. If you’re staying in, your friends look to you to collect and call in the takeout order. The concept of a “friendly game” of miniature golf is a stretch for you… you’d prefer to win.

Responsibilities:

  • Consistently aim for quality outgoing calls to interested host families (not cold calls)
  • Proactively reach out to prospects
  • Navigate daily tasks of sales calling and task assignment
  • Connect with customers who are considering inviting an au pair into their home in a timely and personable manner
  • Get families excited about the possibility of au pair childcare and cultural exchange
  • Evaluate suitability of potential host families in coordination with government regulations
  • Set clear expectations about next steps and the overall program
  • Regularly meet individual and team goals
  • Collaborate across departments
  • Help other departments in our busier months

 

The ideal candidate should have:

  • High motivation to hit daily, weekly and monthly goals
  • A team player attitude
  • Excellent time management and organizational skills
  • Strong adaptability, flexibility, and resourcefulness
  • You can roll with the punches and adapt to scheduled work day being thrown off by longer calls
  • Ability to effectively manage high daily phone call and email volume
  • Prior experience in sales a plus
  • Consultative or needs-based selling skills
  • Polished speaking and writing skills
  • An entrepreneurial spirit and a positive and upbeat demeanor
  • Creative in their sales environment and how they collaborate with other departments
  • Ability to work a minimum of one Saturday p/month (overtime compensation included)
  • Bachelor’s degree

A few of our benefits & perks:

  • Market-leading health insurance options with Harvard Pilgrim
  • Bonus potential beyond salary
  • 3 weeks paid vacation (1st year), followed by 4 weeks (2ndyear)
  • 25% company match for your 401(k) contributions with Fidelity
  • Comprehensive training and professional development, including an international trip to visit our overseas teams
  • Sunny open-concept office space
  • Company match of your charitable contributions (up to $500 per year)
  • Complimentary in-house language classes, fitness classes, community service groups, and various other EF activities

 

Cultural Care Au Pair is associated with EF Education First, the world leader in international education.

EF is the world’s largest international education company – providing life-changing educational experiences to create global citizens. We offer millions of people the opportunity to learn a language, travel abroad, experience another culture or earn an academic degree. Since 1965, EF’s mission has been opening the world through education.  Our 52,000 employees have a worldwide presence in over 600 schools and offices within 50 countries.

For more information about our career opportunities, visit

www.careers.ef.com

Apply for this position

Share Position

Account Manager - Account Services Team

Cambridge-1 Education Street

Account Manager – Account Services Team Cultural Care Au Pair Cambridge, MAPlease submit a cover letter with your application.About Cultural Care:

At Cultural Care Au Pair, we believe that cultural exchange has the power to make the world a more welcoming, understanding, and open place. We build global families by bringing together international visitors with American host families—providing meaningful childcare for families, an unforgettable year in America for au pairs, and a culturally enriching experience for both parties.  We are proud to be the largest and most experienced au pair organization in the world, having successfully placed more than 120,000 au pairs into welcoming American homes since 1989. Our program is strictly regulated, and our dedicated staff all over the world work together to ensure each participant has the experience of a lifetime.  Here at Cultural Care, we are a team of problem-solvers, relationship-builders, and innovators who are constantly thinking about how we can improve our program experience, respond to micro- and macro-level challenges, and stay relevant to our global audiences.

 

About the role:

You are a natural relationship builder, and truly enjoy working in a collaborative environment. If you disliked group projects in college, this job is not for you. If you want to play a major role in keeping our cultural exchange program healthy and vibrant for years to come, this job may be perfect for you.

Use your superior communication skills and timely responsiveness in this highly visible position within our company. Working mostly through phone and email communication, you serve as the primary resource of information and problem solving for our host families, au pairs, contractors and colleagues.  You are able to maintain a positive attitude and make every customer feel like your top priority. With every inquiry from our program participants and Local Childcare Consultants (LCCs) you proactively add value to the overall customer experience, by being thorough, taking ownership of resolution and anticipating their future needs.  You will work directly with our vast and experienced team of LCCs to ensure our program remains compliant with the regulations set forth by the Department of State. Host families and au pairs look to their Account Manager as a trusted resource for all questions throughout their year on the program.

This role gives insight into every aspect of our organization, setting up the right candidate for future growth opportunities within Cultural Care and greater EF.

A day in the life…

  • Kindly and effectively answer questions and resolve customer needs over the phone and email
  • Identify and implement opportunities to enhance customer experience
  • Engage in team-oriented activities: sharing ideas, giving feedback, and training new hires
  • Prioritize customer needs and set realistic expectations
  • Review documents to make sure we remain in 100% compliance with the US department of State
  • Call and email host families to remind them of program fees, due dates, credits and discounts
  • Responsible for the overall Accounts Receivable aspect of your region

Some things about you…

  • Demonstrated relationship-building experience
  • The ability to be a natural motivator, bringing passion and enthusiasm to a team
  • 1-2 years of work experience, preferably in customer service
  • Bachelor’s Degree
  • Problem solving and conflict resolution skills
  • Strong adaptability, flexibility, and resourcefulness

A few of our benefits & perks:

  • Market-leading health insurance options with Harvard Pilgrim
  • 3 weeks paid vacation (1st year), followed by 4 weeks (2nd year)
  • 25% company match for your 401(k) contributions with Fidelity
  • Comprehensive training and professional development
  • Sunny open-concept office space
  • Company match of your charitable contributions (up to $500 per year)
  • Unlimited sick day policy – separate from vacation days
  • Complimentary in-house language and fitness classes

 

Cultural Care Au Pair is associated with EF Education First, the world leader in international education.

EF is the world’s largest international education company – providing life-changing educational experiences to create global citizens. We offer millions of people the opportunity to learn a language, travel abroad, experience another culture or earn an academic degree. Since 1965, EF’s mission has been opening the world through education.  Our 52,000 employees have a worldwide presence in over 600 schools and offices within 50 countries.

For more information about our career opportunities, visit

www.careers.ef.com

Apply for this position

Share Position

UX Designer

Cambridge-1 Education Street

About the role

Cultural Care Au Pair is seeking a UX/UI Designer to join our growing team. In this position you'll have a major impact on the customer journey for both Au Pairs and the Host Families as you help us re-imagine the way they connect, match and build a relationship. You will utilize a variety of methods and problem-solving tools and collaborate across teams to define useable, useful and delightful end-to-end user experiences for Cultural Care's ecosystem of websites.

As part of this truly global team, you’ll work out of our Cambridge office, but interface regularly with our team in Zurich, Switzerland.

If you are passionate about solving user problems and are motivated by the prospect of an international career with a dynamic and forward-thinking company, we want to hear from you.

Who you are: 

You are deeply committed to creating a beautiful customer experience. Your design approach is user centered and you absolutely love talking to customers -it's at the core of what you do. You excel at explaining the customer perspective to stakeholders and developers and you crave the challenge of reconciling complex user needs with even more complex business needs while taking into account technical feasibility. 

You're very comfortable giving presentations to stakeholders, running workshops, breaking down complex requirements and user journeys, compiling research and creating the building blocks for a successful project. This might include Personas, Wireframes, customer journey maps, user flow diagrams, wireframes and clickable prototypes and whatever other tools and methods you have in your tool belt. 

Responsibilities:

  • Find balance between technology, customers and stakeholders, ensuring that everyone’s needs are met and reflected in the final product.
  • Work with product owners, customers and stakeholders to develop personas, user stories, wireframes, customer journeys and clickable prototypes.
  • Conduct user research and engage with end users in user testing to verify your hypotheses to ensure that the needs of our users and customers are met above all else.
  • Identify and propose solutions to usability issues.
  • Present your designs and concepts to internal stakeholders with confidence.
  • Iterate. You will be doing lots of sketching, wireframing, site mapping,  and user flowing in order to make your ideas a reality
  • Collaborate with developers to implement user stories and turn designs into working prototypes and fully functioning products.

Qualifications

  • Have at least 3 years of experience developing and working on front-end, digital UX and UI – with a portfolio of projects to show for it.
  • Ability to design simple, usable experiences that scale across a complex suite of products.
  • Knowledge of user-centered methodologies.
  • Have a solid understanding of current web standards and best practices, and an insatiable desire to stay on top of what’s happening in the digital design space.
  • Experience with multiple user research methods such as lean research, surveys and usability testing.
  • Comfortable presenting designs both formally and informally.
  • Have excellent written and oral communication skills and enjoy solving complex problems with elegant design.
  • Is a team player who understands the importance of teamwork, collaboration, and open communication across a global organization.
  • Willingness to travel internationally.

Let’s talk about the Perks.

We believe that happy people do great work. What makes us happy? Things like:

  • Market-leading benefits package including top of the line health coverage, 401k with company match, tuition reimbursement, and more
  • $1,500 for professional development/continued education each year
  • Three weeks paid vacation your first year and four weeks after your first year
  • The opportunity to travel internationally
  • Complimentary in-house language and fitness classes
  • Sunny open-concept office space
  • A restaurant and bar right in the building
  • Discounts on travel
  • Company match of your charitable contributions (up to $500 per year)

About Cultural Care Au Pair

At Cultural Care Au Pair, we believe that cultural exchange has the power to make the world a more welcoming, understanding, and open place. We build global families by bringing together international visitors with American host families—providing meaningful childcare for families, an unforgettable year in America for au pairs, and a culturally enriching experience for both parties.

We are proud to be the largest and most experienced au pair organization in the world, having successfully placed more than 120,000 au pairs into welcoming American homes since 1989. Our program is strictly regulated, and our dedicated staff all over the world work together to ensure each participant has the experience of a lifetime.

Here at Cultural Care, we are a team of problem-solvers, relationship-builders, and innovators who are constantly thinking about how we can improve our program experience, respond to micro- and macro-level challenges, and stay relevant to our global audiences.

  

Cultural Care Au Pair

 is associated with EF Education First, the world leader in international education.

EF is the world’s largest international education company – providing life-changing educational experiences to create global citizens. We offer millions of people the opportunity to learn a language, travel abroad, experience another culture or earn an academic degree. Since 1965, EF’s mission has been opening the world through education. Our 52,000 employees have a worldwide presence in over 600 schools and offices within 50 countries.

For more information about our career opportunities, visit

www.careers.ef.com

Apply for this position

Share Position

Matching Specialist- Denver office

Denver-Blake Street

Matching SpecialistCultural Care Au PairDenver, CO

Please include a Cover Letter with your application.

About Cultural Care:

At Cultural Care Au Pair, we believe that cultural exchange has the power to make the world a more welcoming, understanding, and open place. We build global families by bringing together international visitors with American host families—providing meaningful childcare for families, an unforgettable year in America for au pairs, and a culturally enriching experience for both parties.  We are proud to be the largest and most experienced au pair organization in the world, having successfully placed more than 120,000 au pairs into welcoming American homes since 1989. Our program is strictly regulated, and our dedicated staff all over the world work together to ensure each participant has the experience of a lifetime.  Here at Cultural Care, we are a team of problem-solvers, relationship-builders, and innovators who are constantly thinking about how we can improve our program experience, respond to micro- and macro-level challenges, and stay relevant to our global audiences.

About the role:

The Matching Specialist role is super dynamic, working with host families during that special window of time between when they register for our program and when they select their au pair. You will listen to their (sometimes short, sometimes long) list of criteria, and guide them through this very important decision, which will directly affect their lives over the next year or more. You will talk to parents every day about their families, their schedules, their personalities, and their hopes for an amazing cultural exchange experience. If you can connect with people quickly, as well as follow up with a sense of urgency and desire to help, you will be great at this job. We guarantee lots of interesting stories!

This is a truly unique and diverse role in which your aptitude for active listening, problem-solving, keeping details straight and hitting weekly goals are all equally important. Your consultative approach and “soft” sales expertise will come in handy. You will be responsible for hitting goals within a defined region. Time management is essential as you keep track of your families and their needs. Sound overwhelming? It can be. If you’re the type that thrives on a challenge, we’re looking for you.

Some things about you:

  • You are competitive and love hitting goals.
  • You are adept at organizing multiple competing priorities
  • While others are bogged down in the reactive, you find ways to be proactive.
  • You truly love talking to people and are excited by the idea of helping them ease the chaos in their lives.
  • Challenge and high-pressure situations excite you – you’d much rather be crazy busy than bored.
  • You are resourceful. “I have no idea” is not in your vocabulary.
  • Your communication and customer service skills are in a dead heat for first place – you are not one to shy away from a difficult conversation.
  • While we will provide the training, you come with the emotional maturity and life experience to coach families on issues of childcare.

Some nitty gritty:

This job requires some Saturday work (4-6 times/year) and our team does have a peak season where, to hit your targets, you will find that extra hours may be necessary. After 1 year, you will be invited to travel to an international Cultural Care office. Sometimes we celebrate hitting goals and honoring overseas visitors with evening dinners and events. We also have opportunities to dress up like superheroes and 90’s Rockstars, and attend Disco-themed parties. If you have a problem with this, you should think twice before applying. Our “over-the-top” culture permeates everything we do.

A few of our benefits:

  • Monthly base salary and bonus potential
  • Market-leading health insurance options with Harvard Pilgrim
  • 3 weeks paid vacation (1st year), followed by 4 weeks (2nd year)
  • 25% company match for your 401(k) plan with Fidelity
  • Complimentary in-house language classes
  • Sunny open-concept office space
  • Company match of your charitable contributions (up to $500 per year)

Cultural Care Au Pair is associated with EF Education First, the world leader in international education.

EF is the world’s largest international education company – providing life-changing educational experiences to create global citizens. We offer millions of people the opportunity to learn a language, travel abroad, experience another culture or earn an academic degree. Since 1965, EF’s mission has been opening the world through education.  Our 52,000 employees have a worldwide presence in over 600 schools and offices within 50 countries. 

For more information about our career opportunities, visit

www.careers.ef.com

Apply for this position

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Salesforce Developer

Cambridge-1 Education Street

About Cultural Care

At Cultural Care Au Pair, we believe that cultural exchange has the power to make the world a more welcoming, understanding, and open place. We build global families by bringing together international visitors with American host families—providing meaningful childcare for families, an unforgettable year in America for au pairs, and a culturally enriching experience for both parties.

We are proud to be the largest and most experienced au pair organization in the world, having successfully placed more than 120,000 au pairs into welcoming American homes since 1989. Our program is strictly regulated, and our dedicated staff all over the world work together to ensure each participant has the experience of a lifetime.

Here at Cultural Care, we are a team of problem-solvers, relationship-builders, and innovators who are constantly thinking about how we can improve our program experience, respond to micro- and macro-level challenges, and stay relevant to our global audiences.

About the role 

We're looking for a Salesforce Business Analyst to help 

us to deliver salesforce related services to our staff. The ideal candidate will have 5 years of experience in Salesforce, a passion for teamwork, an ability to continuously deliver support services  and seamlessly work across departments to execute projects.

As part of this truly global team, you’ll work out of our Cambridge office, but interface regularly with our team in Lucerne, Switzerland. If you are motivated by the prospect of an international career with a dynamic and forward-thinking company, we want to hear from you

Responsibilities

  • Fullstack development on the salesforce platform
  • Work closely with other developers and analysts to serve our staff
  • Observe and report where we can improve our support services
  • Analyze potential hazards and complexities in the system
  • Maintaining technical documentation

About you

  • You have common sense
  • Love to analyze stuff, because you want to know how it works
  • Strong communication skills and ability to present your ideas
  • Able to organize your work
  • You are bold and eager to learn 
  • Are willing to go the extra mile to deliver support
*Please include a cover letter in your application.

Let’s talk about the Perks.

We believe that happy people do great work. What makes us happy? Things like:

  • The opportunity to travel internationally

  • Three weeks paid vacation your first year and four weeks after your first year

  • Complimentary in-house language and fitness classes

  • Sunny open-concept office space

  • A restaurant and bar right in the building

  • Discounts on travel

  • Company match of your charitable contributions (up to $500 per year)

  • Market-leading benefits package including top of the line health coverage, 401k with company match, tuition reimbursement, and more

Cultural Care Au Pair

 is associated with EF Education First, the world leader in international education.

EF is the world’s largest international education company – providing life-changing educational experiences to create global citizens. We offer millions of people the opportunity to learn a language, travel abroad, experience another culture or earn an academic degree. Since 1965, EF’s mission has been opening the world through education.  Our 52,000 employees have a worldwide presence in over 600 schools and offices within 50 countries. 

For more information about our career opportunities, visit

www.careers.ef.com

Apply for this position

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Senior Developer

Cambridge-1 Education Street

Senior DeveloperCultural Care Au PairCambridge, MAPlease include a cover letter with your application. Are you passionate about architecting and building scalable, performant cloud applications and microservices while delivering a great customer experience? If so, then we are looking for you.

About the role We are looking for a lead developer to join our fun, energetic and growing team. We are looking for someone who is excited about learning new technologies and applying the best of what’s out there to lead our tech transformation of Cultural Care Au Pair as we replace our legacy systems with a more modern tech stack. You’ll work out of our Cambridge office, but interface regularly with our teams in Switzerland.

 

Qualifications

Must have:

  • Have 5+ years professional experience with either C# or Java
  • In depth experience with Microservices architecture, Domain-Driven design, and Object-Oriented programming
  • Have a true passion for excellence in your work, are organized, detailed-oriented, thorough, and follows through on commitments
  • Excellent team player who understands the importance of teamwork, collaboration, and open communication
  • Strong cloud architect and design experiences, Azure experience preferred
  • Experience dealing with legacy code
  • Salesforce experience is a plus

Nice to have: 

  • Database architecture skills: SQL and NoSql
  • .Net Core experience
  • Strong JavaScript Knowledge
  • Passion for clean code and refactoring
  • Knowledge of continuous integration/delivery
  • Agile development skills
  • Solid DevOps experience  

Let’s talk about the Perks.

We believe that happy people do great work. What makes us happy? Things like:

  • Market-leading benefits package including top of the line health coverage, 401k with company match, tuition reimbursement, and more
  • $1,500 for professional development/continued education each year
  • Three weeks paid vacation your first year and four weeks after your first year
  • The opportunity to travel internationally
  • Complimentary in-house language and fitness classes
  • Sunny open-concept office space
  • A restaurant and bar right in the building
  • Discounts on travel
  • Company match of your charitable contributions (up to $500 per year)

 

About Cultural Care

At Cultural Care Au Pair, we believe that cultural exchange has the power to make the world a more welcoming, understanding, and open place. We build global families by bringing together international visitors with American host families—providing meaningful childcare for families, an unforgettable year in America for au pairs, and a culturally enriching experience for both parties.

We are proud to be the largest and most experienced au pair organization in the world, having successfully placed more than 120,000 au pairs into welcoming American homes since 1989. Our program is strictly regulated, and our dedicated staff all over the world work together to ensure each participant has the experience of a lifetime.

Here at Cultural Care, we are a team of problem-solvers, relationship-builders, and innovators who are constantly thinking about how we can improve our program experience, respond to micro- and macro-level challenges, and stay relevant to our global audiences.  

Cultural Care Au Pair is associated with EF Education First, the world leader in international education.

EF is the world’s largest international education company – providing life-changing educational experiences to create global citizens. We offer millions of people the opportunity to learn a language, travel abroad, experience another culture or earn an academic degree. Since 1965, EF’s mission has been opening the world through education.  Our 52,000 employees have a worldwide presence in over 600 schools and offices within 50 countries.

For more information about our career opportunities, visit

www.careers.ef.com

Apply for this position

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Au Pair Matching Specialist - Portuguese Speaker

Cambridge-1 Education Street

Au Pair Matching Specialist, Fluent Portuguese SpeakerCultural Care Au PairCambridge, MA

 Please include a Cover Letter with your application.

About Cultural Care:  At Cultural Care Au Pair, we believe that cultural exchange has the power to make the world a more welcoming, understanding, and open place. We build global families by bringing together international visitors with American host families—providing meaningful childcare for families, an unforgettable year in America for au pairs, and a culturally enriching experience for both parties.  We are proud to be the largest and most experienced au pair organization in the world, having successfully placed more than 120,000 au pairs into welcoming American homes since 1989. Our program is strictly regulated, and our dedicated staff all over the world work together to ensure each participant has the experience of a lifetime.  Here at Cultural Care, we are a team of problem-solvers, relationship-builders, and innovators who are constantly thinking about how we can improve our program experience, respond to micro- and macro-level challenges, and stay relevant to our global audiences.

About the role:

The Au Pair Matching Specialist role is super dynamic, working with au pairs from the time they enter our matching system to the time they find the host family they’ll join for 1-2 years. You will listen to their hopes for their future family and guide them through this very important decision, which will directly affect their lives over the next year or more.

This role entails:

  • Providing matching support to au pairs through consultative phone calls, emails, and texts
  • Educating au pairs on system updates and best practices in matching
  • Gathering feedback from au pairs about their matching experience
  • Collaborating with other US teams and overseas markets
  • Sharing information with the Host Family Matching Specialist team that is relevant to the host family matching experience

This is a truly unique and diverse role in which your aptitude for active listening, problem-solving, keeping details straight and hitting goals are all equally important. Your consultative approach and “soft” sales expertise will come in handy. You will be responsible for hitting goals within a defined region. Time management is essential as you keep track of your au pairs and their needs. Sound overwhelming? It can be. If you’re the type that thrives on a challenge, we’re looking for you.

Some things about you:

  • You are competitive and love hitting goals.
  • You are adept at organizing multiple competing priorities
  • While others are bogged down in the reactive, you find ways to be proactive.
  • You truly love talking to people and are excited by the idea of helping them ease the chaos in their lives.
  • Challenge and high-pressure situations excite you – you’d much rather be crazy busy than bored.
  • You are resourceful. “I have no idea” is not in your vocabulary.
  • Your communication and customer service skills are in a dead heat for first place – you are not one to shy away from a difficult conversation.
  • While we will provide the training, you come with the emotional maturity and life experience to coach families on issues of childcare.
  • *Fluent Portuguese speaker required.*

Some nitty gritty:

This job requires some Saturday work (4-6 times/year) and our team does have a peak season where, to hit your targets, you will find that extra hours may be necessary. After 1 year, you will be invited to travel to an international Cultural Care office. Sometimes we celebrate hitting goals and honoring overseas visitors with evening dinners and events. We also have opportunities to dress up like superheroes and 90’s Rockstars, and attend Disco-themed parties. If you have a problem with this, you should think twice before applying. Our “over-the-top” culture permeates everything we do.

A few of our benefits:

  • Monthly base salary and bonus potential
  • Market-leading health insurance options with Harvard Pilgrim
  • 3 weeks paid vacation (1st year), followed by 4 weeks (2nd year)
  • 25% company match for your 401(k) plan with Fidelity
  • Complimentary in-house language classes
  • Sunny open-concept office space
  • Company match of your charitable contributions (up to $500 per year)

Cultural Care Au Pair is associated with EF Education First, the world leader in international education.

EF is the world’s largest international education company – providing life-changing educational experiences to create global citizens. We offer millions of people the opportunity to learn a language, travel abroad, experience another culture or earn an academic degree. Since 1965, EF’s mission has been opening the world through education.  Our 52,000 employees have a worldwide presence in over 600 schools and offices within 50 countries. 

For more information about our career opportunities, visit

 

www.careers.ef.com

Apply for this position

Share Position