CAREERS WITH CULTURAL CARE

About working here

Cultural Care Au Pair is always looking for talented individuals to join our growing network. Below you can review full-time positions available at Cultural Care Au Pair’s corporate office, as well as any opportunities for local representatives in various locations across the country. Cultural Care Au Pair is an Equal Opportunity Employer.

We make a difference

We're proud that our work changes the lives of young people from abroad, and enriches the lives of American families across the U.S.

We're committed to our work here

The average tenure of our staff here is 6 years, and 25% of us have been around for 9 years or more. 10% of staff members have hosted an au pair and 95% have experienced cultural exchange.

A workspace that suits everyone

Some positions sit in our spectacular offices in Boston or Denver. Other jobs allow you to telecommute from your home office so you can rock your yoga pants and skip the daily commutes.

Wellness, wellbeing & fun

From our “Walk This May” pedometer challenge, bi-weekly Fika coffee breaks, to our staff “Happiness” Facebook group, we take time to celebrate the good stuff in life.

 

Open positions

  • Field Program Director - West Coast

    Mountain View-Work from Home

    Program Director (Field) West Coast Cultural Care Au Pair Work from home-based office, West Coast, US   A bout Cultural Care : We help young adults from around the world make the impressive commitment to spend a year living away from family and...

  • Sales Coordinator

    Prague-Vodickova

    Cultural Care Au Pair is looking for a sales oriented person to join our Czech sales team in Prague, starting mid-August. As a Sales Coordinator you will be responsible for sales, promotion and organization of the Au Pair program in the US. This...

  • Brand Ambassador

    Berlin-Friedrichstrasse

    Brand Ambassador – Cultural Care Germany GmbH Location: Berlin Please include cover letter and resume with application Description: Last fall Cultural Care officially launched a global Ambassador Program for au pairs. This initiative began with a...

  • Global Sales Consultant

    Berlin-Friedrichstrasse

    Description In this role, you will drive the sales and marketing efforts for travel insurance coverage to all au pair participants choosing to extend their stay in the US. You play an integral role in the health of our program by ensuring that our...

  • Program Consultant

    Berlin-Friedrichstrasse

    Program Consultant: Cultural Care Germany GmbH Location: Berlin Please include cover letter and resume with your application   Description: Do you want to work in a fun, high-energy environment, where you can make a difference in people’s lives...

  • Recruitment Consultant

    Berlin-Friedrichstrasse

    Please include cover letter and resume with your application Description: Do you want to work in a fun, high-energy environment, where you can make a difference in people’s lives every day, and help open the world through education and cultural...

  • Regional Sales Manager

    Berlin-Friedrichstrasse

    Please include cover letter and resume with application   Description: Do you love presenting your passions, meeting new people, and being on the road? Do your friends define you as strategic, persistent, and the life of the party?  When given...

  • Sales Manager

    Berlin-Friedrichstrasse

    Please include cover letter and resume with your application Who you are: Sales Nerd   – “Challenger sale,” “needs analysis,” “benefits presentation,” “assumptive close”… you know these terms, love them and may have even (admit...

  • Sales Manager Hungary

    Berlin-Friedrichstrasse

    The role As a Sales Manager you will lead the Hungary Au Pair team in Berlin and be responsible for recruiting au pairs for the Cultural Care program. This is a true hands-on management opportunity for an entrepreneurial individual with skills in...

  • Sales Coordinator

    Rome-Largo del Teatro Valle

    EF Cultural Care Au Pair in Italy is currently looking for a Sales Coordinator to our office in Rome. We are an organization that encourages personal and professional development, and offers a truly multicultural and fast-paced working...

  • Sales Executive

    Polanco-Jaime Balmes

    Cultural Care Au Pair Cultural Care Au Pair is a leading provider of cultural and educational exchange through a quality childcare program. We have promoted international understanding by bringing young people of the world together with American...

  • Sales Coordinator

    Stockholm-Strandvagen

    We are looking for a sales-driven and goal-oriented person to join the Cultural Care Nordic sales team. We believe that you share our passion for cultural exchange, that you create opportunities and have the ability to think on your feet while...

  • Front End Developer

    Lucerne-Haldenstrasse

    Are you passionate about building usable, engaging websites and delivering a great customer experience? If so, then we are looking for you! Cultural Care Au Pair's international development team is seeking a creative and...

  • Digital Acquisition Specialist

    Lucerne-Haldenstrasse

    Digital Acquisition Specialist Cultural Care Au Pair Culturalcare.com Lucerne, Switzerland Cultural Care Au Pair (a division of EF Education First) is seeking a passionate and results-oriented Digital Acquisition Specialist to join our energetic...

  • Placement Manager - Cambridge Office

    Cambridge-1 Education Street

    Placement Manager Cultural Care Au Pair Cambridge, MA Please include a Cover Letter with your application. About Cultural Care: We help young adults from around the world make the impressive commitment to spend a year living away from family and...

  • Placement Manager - Field - West Coast

    Orange County-Work From Home

    Placement Manager – Field, West Coast Cultural Care Au Pair Work- remotely from a h ome office on the west coast   A bout Cultural Care : We help young adults from around the world make the impressive commitment to spend a year living away from...

  • Sales Analyst

    Cambridge-1 Education Street

    Sales Analyst , Cultural Care Au Pair Location: Cambridge, MA   Description: Do you want to work in a fun, high-energy environment where you can make a difference in people’s lives each day and help open the world through education and cultural...

  • Account Manager - Account Services Team

    Cambridge-1 Education Street

    Account Manager – Account Services Team Cultural Care Au Pair Cambridge, MA   A bout Cultural Care : We help young adults from around the world make the impressive commitment to spend a year living away from family and friends to live with an...

  • Account Manager - Account Services Team, Denver

    Denver-Blake Street

    Account Manager – Account Services Team, Denver Cultural Care Au Pair Denver, CO   A bout Cultural Care : We help young adults from around the world make the impressive commitment to spend a year living away from family and friends to live with...

  • Community Consultant

    San Francisco-Work From Home

    Community Consultant Cultural Care Au Pair Various locations in San Francisco, CA (Independent Contractor) Cultural Care, an innovative provider of quality, flexible and affordable in-home childcare, is seeking a compassionate and...

  • Community Consultant

    Ann Arbor-Work From Home

    Community Consultant Cultural Care Au Pair Ann Arbor, MI (Independent Contractor) Cultural Care, an innovative provider of quality, flexible and affordable in-home childcare, is seeking a compassionate and communicative Childcare Consultant to...

  • Community Consultant

    Dallas-Work From Home

    Community Consultant Cultural Care Au Pair McKinney/Allen, TX (Independent Contractor) Cultural Care, an innovative provider of quality, flexible and affordable in-home childcare, is seeking a compassionate and communicative Childcare Consultant...

  • Community Consultant

    Midland Park-Work From Home

    Community Consultant Cultural Care Au Pair North Bergen, Hackensack, Upper Montclair, Midland Park, NJ (Independent Contractor) Cultural Care, an innovative provider of quality, flexible and affordable in-home childcare, is seeking a compassionate...

  • Community Consultant

    Scarsdale-Work From Home

    Community Consultant Cultural Care Au Pair Westchester, NY  (Independent Contractor)  with openings in Mamaroneck, East Irvington, White Plains, Mount Vernon, Larchmont, Pound Ridge and Scarsdale Cultural Care, an innovative provider of quality,...

  • Community Consultant

    Memphis-Work From Home

    Community Consultant Cultural Care Au Pair Memphis, TN  (Independent Contractor) Cultural Care, an innovative provider of quality, flexible and affordable in-home childcare, is seeking a compassionate and communicative Childcare Consultant to join...

  • Community Consultant

    Boston-Work From Home

    Community Consultant Cultural Care Au Pair Winchester; Reading/Wakefield, Hopkinton, MA (Independent Contractor) Cultural Care, an innovative provider of quality, flexible and affordable in-home childcare, is seeking a compassionate and...

  • Community Consultant

    Los Angeles-Work From Home

    Community Consultant Cultural Care Au Pair Los Angeles - West Hollywood, Beverlywood, West Los Angeles, CA(Independent Contractor) Cultural Care, an innovative provider of quality, flexible and affordable in-home childcare, is seeking a...

  • Field Program Director - Denver, CO

    Denver-Blake Street

    Program Director (Field) – Denver Area Cultural Care Au Pair Work from home- 4 days/wk. W ork from our Denver office – 1 day/wk .   A bout Cultural Care : We help young adults from around the world make the impressive commitment to spend a...

  • Field Program Director - NY/NJ

    Hoboken-Work From Home

    Program Director (Field) Cultural Care Au Pair Work from home-based office, New York/New Jersey Region   A bout Cultural Care : We help young adults from around the world make the impressive commitment to spend a year living away from family and...

  • Placement Operations Specialist

    Cambridge-1 Education Street

    Placement Operations Specialist Cultural Care Au Pair Cambridge, MA   Please include a Cover Letter with your application.   Description: Do you want to work in a fun, high-energy environment where you can make a difference in people’s lives...

Field Program Director - West Coast

Mountain View-Work from Home

Program Director (Field) West Coast

Cultural Care Au Pair

Work from home-based office, West Coast, US

 

About Cultural Care:

We help young adults from around the world make the impressive commitment to spend a year living away from family and friends to live with an American host family. Cultural Care Au Pair is a designated program sponsor under the U.S. Department of State’s federally regulated au pair program. We provide support and program management during this exchange year. Cultural Care has recently celebrated 25 years of bringing families and au pairs together. We are a worldwide organization based in more than 20 countries. The average tenure of our US staff is 6 years – and increasing!  We are now about 50% based in our Boston and Denver offices and 50% field based.

 

About the role:

The program director team is the largest group of the field-based teams at Cultural Care. They directly manage a team of independent contractors and are fully responsible for the management of the region they cover, with a heavy emphasis on conflict resolution and mediation. It’s like running a small town every day; lots of interesting stories, not for the faint of heart but the wins are way worth celebrating.  Some people say they are making a difference. We truly are. Every day.

 

This is a truly unique and diverse role in which your aptitude for active listening, conflict resolution, keeping details straight and executing on a strategy are all equally important. There are even some sales elements in here. You will be responsible for goals and growth within your region. There are many different parts to the role, all of them important, all of them competing for your attention. Sound overwhelming? It can be. If you’re the type that thrives on a challenge, we’re looking for you.  

Some things about you:

  • You think strategically but know how stay on top of your details.
  • When we look up multi-tasking, your picture is there.
  • Difficult conversations, conflict resolution and high-pressure situations excite you.
  • You are resourceful; “I have no idea” is not in your vocabulary.
  • Your communication and customer service skills are in a dead heat for first place.
  • You are a leader, not a follower. Quite literally for 5 years or more.
  • You’ve (finally) learned how to mentor, coach and teach others to fish rather than doing it all yourself.

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Sales Coordinator

Prague-Vodickova

Cultural Care Au Pair is looking for a sales oriented person to join our Czech sales team in Prague, starting mid-August. As a Sales Coordinator you will be responsible for sales, promotion and organization of the Au Pair program in the US. This role is responsible for all facets of recruiting and preparing young Czech people to travel to the USA as Au Pairs. You will operate in a truly international environment and a young, fun and dynamic team. 

Responsibilities will include, but not be limited to:

  • Selling the au pair program to young Czechs
  • Taking full ownership of the sales process
  • Reaching both personal and team sales goals
  • Processing leads through telesales
  • Providing excellent customer service and supporting clients
  • Proactively responding to client queries and advising customers on the au pair program
  • Administrative tasks - managing the booking process for each au pair applicant
  • Being a contact person for our clients, before, during and after their au pair program

Requirements:

  • Bachelor's degree
  • Sales and goal oriented
  • Proven capabilities in customer service and sales
  • International experience (study/work) preferable
  • Proactive and able to work independently
  • Fluency in English and Czech, spoken and written
  • Positive attitude
  • Team spirit
  • Strong communication and organizational skills
  • Outgoing and friendly personality
  • Initiative and creativity
  • Intermediate to Advanced Word, Excel, Powerpoint

Please apply for the position by submitting your CV and cover letter in English. In case your application was selected we will contact you for interview date.

About EF Cultural Care Au Pair

Cultural Care Au Pair is a leading provider of cultural and educational exchange through a quality childcare program. We have promoted international understanding by bringing young people of the world together with American families since 1989.

We are part of EF Education First, one of the leading organizations in the field of language studies and cultural exchange with 400 offices and schools in over 50 countries around the world.

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Brand Ambassador

Berlin-Friedrichstrasse

Brand Ambassador – Cultural Care Germany GmbH

Location: Berlin

Please include cover letter and resume with application

Description:

Last fall Cultural Care officially launched a global Ambassador Program for au pairs. This initiative began with a pilot focus group of au pairs in the United States to dive into the needs of our au pair community and to determine how we can best care for our au pairs throughout their entire au pair lifecycle. We are now looking to expand this initiative as our German Ambassadors are returning to their home countries, keeping the focus of improving the overall level of support and motivate the entire lifecycle of an au pair.  Based in Berlin, you would be the main liaison between our Ambassador Program Manager, the German Business Development team, and the German Ambassadors themselves!  This team and role is still in its inception, and offers the ability to help create and build an amazing community and network of support across Germany.

Who you are:

FUN – you are the life of a party, a natural motivator, with an overwhelming passion for the au pair program and cultural exchange.  When you walk into a room, people know it, and they want to listen to you.  You are innovative and influential.  You get excited about being involved in the inception of a program, and are incredibly goal driven.  You are a self-starter and exceptional communicator.   Responsibilities:

  • Planning, implementing and managing Ambassador activities and events
  • Collaborating with direct sales teams regarding regional strategy for brand awareness
  • Participate in public speaking events, conduct presentations live or via video
  • Working with the global ambassador group to enhance our overall referral program
  • Achieve superior customer engagement and intimacy with global au pair community
  • Attract and interact with targeted virtual communities and network users through social media
  • Build and execute social media strategy
  • Willingness to work irregular hours

 

Requirements:

  • Bachelor’s Degree
  • Full German proficiency
  • Full English proficiency
  • Exceptional presentation and public speaking skills
  • Ability to build strong relationships externally and internally
  • Demonstrated understanding of fundamental sales methodology
  • Driven team player with strong work ethic and time management
  • Extensive travel is required. Must have a valid driver’s license
  • 1-2 years sales experience
  • Experience in generating, editing, and publishing daily content through social media venues

 

Company Description:

Cultural Care Au Pair

 

is the leading flexible, affordable, live-in au pair program in the industry and has been in operation since 1989. Cultural Care is a US government-designated program allowing young people the opportunity to experience America for a year. Au Pairs live as family members and attend courses at a local college. In exchange, they offer their host families up to 45 hours per week of live-in childcare. Host families are able to bring a little of the world into their homes and au pairs have the chance to spend a year with an American family. To learn more please visit

 

www.culturalcare.com

 

or

 

www.ef.com.

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Global Sales Consultant

Berlin-Friedrichstrasse

Description

In this role, you will drive the sales and marketing efforts for travel insurance coverage to all au pair participants choosing to extend their stay in the US. You play an integral role in the health of our program by ensuring that our au pairs have the coverage they need throughout their stay. You will communicate via phone and email to au pairs, host families and staff all over the world and will also maintain our CRM database, creating reports to further influence the direction of our sales and to best serve our culturally-diverse au pairs.

Responsibilities

  • Responsible for overall market growth and strategy as it relates to extension insurance coverage
  • Report analysis to senior management team regarding all markets
  • Act as primary contact for insurance coverage provided by Erika Insurance Ltd
  • Manage and process insurance coverage bookings
  • Conduct sales/service calls with extension au pairs
  • Collaborate across departments and with Erika Insurance Ltd
  • Administrative tasks as needed

Requirements

  • Bachelor’s degree
  • Intrinsic motivation
  • Thrive independently while also being part of an overall team
  • Superior attention to detail with service and sales minded approach
  • Fluency in English is required, Spanish and/or German speaker also preferred
  • 2+ years’ experience with Salesforce, Shopify, and/or Marketo

Company Description

Cultural Care Au Pair is the leading flexible, affordable, live-in au pair program in the industry and has been in operation since 1989. Cultural Care is a US government-designated program allowing young people the opportunity to experience America for a year. Au Pairs live as family members and attend courses at a local college. In exchange, they offer their host families up to 45 hours per week of live-in childcare. Host families are able to bring a little of the world into their homes and au pairs have the chance to spend a year with an American family. To learn more please visit www.culturalcare.com or www.ef.com.

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Program Consultant

Berlin-Friedrichstrasse

Program Consultant: Cultural Care Germany GmbH

Location: Berlin

Please include cover letter and resume with your application

 

Description:

Do you want to work in a fun, high-energy environment, where you can make a difference in people’s lives every day, and help open the world through education and cultural exchange?

 

In this dynamic role, you will use your passion for achieving aggressive goals to guide young men and women through the initial inquiry process of becoming an au pair in the United States. If you are naturally a good listener and relationship builder, are influential and a true motivator, you will be incredibly effective at exposing potential au pairs to an amazingly unique option in the cultural exchange arena.

 

People trust you not because you are a salesperson, but because you truly believe in what you’re talking about.  You can passionately and confidently drive the recruitment process, understand the true needs and motivators of your customers, and set up our customers for success, not only through the recruitment process, but as they embark on a journey of a lifetime. 

 

Responsibilities:

  • Qualifying leads through needs based selling
  • Reaching out daily to potential au pairs through phone and email
  • Ensuring that the first interaction a potential customer has with Cultural Care Au Pair is the best
  • Adding value at each customer meeting assuring why we are the leading agency with whom to travel
  • Collaborating with colleagues regarding lead volume, regional trends, informational meetings, and au pair interview documents
  • Documenting all phone and email correspondences in various in-house databases
  • Engaging in team-oriented activities: sharing ideas, giving feedback, and training new hires

 

Requirements

  • Bachelor’s Degree
  • 1-2 years of sales experience
  • German proficiency required
  • English proficiency required
  • Entrepreneurial mind
  • Motivation to hit daily goals
  • Ability to manage high volume of phone calls and emails
  • Consistently positive and upbeat demeanor
  • Creative approach to finding mutually beneficial solutions to challenges
  • Excellent time management and organizational skills
  • Strong adaptability, flexibility, and resourcefulness

 

Cultural Care Au Pair

 

is the leading flexible, affordable, live-in au pair program in the industry and has been in operation since 1989. Cultural Care is a US government-designated program allowing young people the opportunity to experience America for a year. Au Pairs live as family members and attend courses at a local college. In exchange, they offer their host families up to 45 hours per week of live-in childcare. Host families are able to bring a little of the world into their homes and au pairs have the chance to spend a year with an American family. To learn more please visit

 

www.culturalcare.com

 

or

 

www.ef.com.

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Recruitment Consultant

Berlin-Friedrichstrasse

Please include cover letter and resume with your application

Description:

Do you want to work in a fun, high-energy environment, where you can make a difference in people’s lives every day, and help open the world through education and cultural exchange?

In this dynamic role, you will use your passion for achieving aggressive goals to guide young men and women through the application process of becoming an au pair in the United States. If you are naturally a good listener and relationship builder, are influential and a true motivator, you will be incredibly effective at exposing potential au pairs to an amazingly unique option in the cultural exchange arena.

 

People trust you not because you are a salesperson, but because you truly believe in what you’re talking about.  You can passionately and confidently drive the recruitment process, understand the true needs and motivators of your customers, and set up our customers for success, not only through the rest of the recruitment process, but as they embark on a journey of a lifetime. 

 

Responsibilities:

  • Managing a pipeline of 100+ potential au pairs in the application process through phone and email
  • Using needs – based selling through the entire process
  • Ensuring that potential au pairs in the process remain engaged and taking the needed action themselves
  • Adding value at each customer interaction assuring why we are the leading agency with whom to travel
  • Documenting all phone and email correspondences in various in-house databases
  • Engaging in team-oriented activities: sharing ideas, giving feedback, and training new hires

 

The ideal candidate should have:

  • Bachelor’s Degree
  • 1-2 years sales experience
  • Full German proficiency
  • English proficiency
  • Entrepreneurial mind
  • Motivation to hit daily goals
  • Ability to manage high volume of phone calls and emails
  • Consistently positive and upbeat demeanor
  • Creative approach to finding mutually beneficial solutions to challenges
  • Excellent time management and organizational skills
  • Strong adaptability, flexibility, and resourcefulness

 

Cultural Care Au Pair

 

is the leading flexible, affordable, live-in au pair program in the industry and has been in operation since 1989. Cultural Care is a US government-designated program allowing young people the opportunity to experience America for a year. Au Pairs live as family members and attend courses at a local college. In exchange, they offer their host families up to 45 hours per week of live-in childcare. Host families are able to bring a little of the world into their homes and au pairs have the chance to spend a year with an American family. To learn more please visit

 

www.culturalcare.com

 

or

 

www.ef.com.

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Regional Sales Manager

Berlin-Friedrichstrasse

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Sales Manager

Berlin-Friedrichstrasse

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Sales Manager Hungary

Berlin-Friedrichstrasse

The role

As a Sales Manager you will lead the Hungary Au Pair team in Berlin and be responsible for recruiting au pairs for the Cultural Care program. This is a true hands-on management opportunity for an entrepreneurial individual with skills in sales, business development, marketing and staff management.

Joining a highly sales focused organization you should love customer contact and direct sales in all its forms. You should be comfortable doing all aspects of the job: visiting universities, telemarketing, screening candidates, hiring local recruitment agents, managing a budget, leading your team on a day to day basis, and making sure that you and the team reach the agreed upon targets and develop professionally.

Currently this management position has 1 direct report and the ideal candidate should be proactive and able to multitask from day one. You should be ambitious, organized, results-driven, and be able to manage the way we work in order to drive future growth, if necessary. As a Sales Manager you manage the department like a small business and are involved in all facets of its success, including strategy development, sales and marketing, goal setting, staff management, budgeting, collateral production, etc. The role will report to a Sales Director who is based in Germany.

Ideal personal qualities

  • High level of personal motivation – a real “self-starter”
  • Strong passion for sales
  • Strong leader that can help your team grow and excel in their roles
  • Goal oriented
  • Good team player
  • Charismatic, positive and passionate
  • Well-organized, detail oriented and proactive
  • Strong presence with solid influencing skills.
  • Ability to work in a multicultural environment 

Requirements

  • Bachelor’s degree or MBA. A marketing or business degree is preferable but not necessary
  • Hungarian native speaker
  • High proficiency in English
  • 3-5 years of working experience
  • Experience from staff management
  • Experience in managing a budget and successfully reaching set sales goals
  • Proven capability with direct sales and customer service
  • Excellent interpersonal and communication skills

 

About us Cultural Care Au Pair is a leading provider of cultural and educational exchange through a quality childcare program. We have promoted international understanding by bringing young people of the world together with American families since 1989.

Cultural Care Au Pair is part of EF Education First, one of the leading organizations in the field of language studies and cultural exchange with 400 offices and schools in over 50 countries around the world. Learn more at www.culturalcare.com/aboutus

Please apply for the position in English by submitting your CV and covering letter.
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Sales Coordinator

Rome-Largo del Teatro Valle

EF Cultural Care Au Pair in Italy is currently looking for a Sales Coordinator to our office in Rome. We are an organization that encourages personal and professional development, and offers a truly multicultural and fast-paced working environment. 

The role:

As a Sales Coordinator, you will have hands-on involvement in the recruitment, screening and coaching of our potential au pairs. You will also have responsibility for growing the Italian market and ensuring that sales goals are met. The role calls for someone who displays a great deal of responsibility and autonomy, is very sales driven and has excellent communication skills.

Your responsibilities will include, but are not limited to:

  • Taking ownership of sales in your region to reach sales targets
  • Driving sales on the phone through high quality consultative calls
  • Screening applications
  • Coaching candidates through the application process in a timely manner
  • Visiting fairs and universities
  • Providing excellent customer service

The successful candidate:

  • Is a university graduate and fluent in English and Italian, written and spoken
  • Has a passion for sales and excellent communication and presentation skills, both on the phone and in person
  • Has creative sales ideas but also displays a strong attention to detail whilst performing daily administrative duties
  • Is self-motivated and able to work without direct supervision
  • Has a charismatic personality, a team player and displays leadership potential
  • Is goal oriented and has a competitive attitude
  • Has a strong entrepreneurial spirit and is able to work and meet strict deadlines
  • Experience from working as an au pair or living abroad is an advantage

If you are motivated by the prospect of a career with a young, dynamic and forward-thinking company, we want to hear from you.  

About Cultural Care Au Pair

We are a leading provider of cultural and educational exchange through a quality childcare program. We have promoted international understanding by bringing young people of the world together with American families since 1989.

Cultural Care Au Pair is part of EF Education First. EF is the world’s largest private educational company, focused on language learning, educational travel, cultural exchange, and academic programs. Subsidiaries include, amongst others: International Language Centers, High School Exchange Year, Hult International Business School and Educational Tours.

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Sales Executive

Polanco-Jaime Balmes

Cultural Care Au Pair

Cultural Care Au Pair is a leading provider of cultural and educational exchange through a quality childcare program. We have promoted international understanding by bringing young people of the world together with American families since 1989.

Cultural Care Au Pair is part of EF Education First, one of the leading organizations in the field of language studies and cultural exchange with 400 offices and schools in over 50 countries around the world. Learn more at www.culturalcare.com/aboutus

 The role

As a Sales Executive you will join the Cultural Care Au Pair team and will be responsible for recruiting au pairs for the Cultural Care program. This is an opportunity for an entrepreneurial individual with skills in sales, business development, and marketing.You should be comfortable doing all aspects of the job: visiting universities, telemarketing and screening candidates.

The ideal candidates should be proactive and able to multitask from day one

 Ideal Personal Qualities

• Independence

• High level of personal motivation – a real “self-starter”

• A strong leader

• Goal oriented

• A good team player

• Charismatic, positive and passionate

• Well-organized, detail oriented and proactive

• Constant over-achiever, highly competitive, creative and solutions-oriented.

• Strong presence with solid influencing skills.

• Ability to work in a multicultural environment

Ideal Professional Qualifications and Skills

• University graduate .

• Preference for a sales and/or marketing background

• Desire of working in a fast growing and dynamic environment

• Fluent in written and spoken English

• Excellent interpersonal and communication skills

• Knowledge of MS office (Excel, Outlook & PowerPoint), Windows and general comfort with technology

Key responsibilities

• Support the Sales Manager to develop and grow our market to ensure that sales goals are met

• Attract new customers throughout different marketing strategies (Telemarketing, fairs, stands, visiting universities, digital marketing, etc)

• Screen candidates and follow up with their processes.

 • Ensure a high level of customer service and satisfaction

The Sales Executive  will be based in Mexico City and will report to the Sales Manager in Mexico.

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Sales Coordinator

Stockholm-Strandvagen

We are looking for a sales-driven and goal-oriented person to join the Cultural Care Nordic sales team. We believe that you share our passion for cultural exchange, that you create opportunities and have the ability to think on your feet while paying attention to detail – always with the customer as your number one priority.

ROLE DESCRIPTION

As Sales Coordinator you are the main point of contact for au pairs from the moment they enquire about our program until they have completed their au pair application. This is a hands-on sales role to inspire, motivate, screen and coach potential candidates for our au pair program 

THE PROFILE

The position requires you to be goal-driven with a can-do attitude and strong work ethic. You should be self-motivated with a strong ability to organize and structure your tasks, knowing what to prioritize and when. You understand the fine balance between sales efficiency and first class customer service! You enjoy doing daily administrative routines as well as using your communicative skills in pitching the winning sales call.Your responsibilities will include, but not be limited to:

  • taking full ownership of sales in your region to reach sales targets
  • driving sales on the telephone through high quality consultative calls
  • screening applications
  • coaching candidates through the application process in a timely manner
  • achieving excellent customer service and support proactively responding to client queries

QUALIFICATIONS1-2 years of sales experienceFluent Swedish and English level both oral and written Sales oriented with a competitive attitudeStrong communication skills

Organizing skills and attention to detail is highly valued for the position International experienceWE ARE ESPECIALLY INTERESTED IF YOU…

Have your own Au Pair/Exchange student experience or equivalent

THIS IS US AND THIS IS WHAT WE OFFER IN RETURN

Be part of a truly international environment with a young, energetic team of co-workers by your side

Be part of a company that encourages personal aspirations and hard work with many job-opportunities around the world

We believe in quick decisions and people who work independently with a lot of responsibility. Setting no limits to your personal growth path! For a successful candidate there are natural career developments within the company.

We love what we do and our work is carried out with passion!

COMPANY INFORMATION

EF is the world leader in international education. Our mission is to break down barriers in language, culture, and geography and so far we have helped over 15 million people learn a language, discover the world or earn an academic degree. We have fifteen subsidiaries and non-profit organizations, schools and offices in over 50 countries and employs over 34,000 staff and teachers. In todays increasingly complex and interdependent world our mission is more relevant than ever. Cultural Care Au Pair is part of EF Education First. Cultural Care Au Pair is a designated program sponsor by the U.S. Department of State and is the leading au pair organization with its main office in Lucerne, Switzerland.

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Front End Developer

Lucerne-Haldenstrasse

Are you passionate about building usable, engaging websites and delivering a great customer experience? If so, then we are looking for you!Cultural Care Au Pair's international development team is seeking a creative and dynamic front end developer to work in our Lucerne office in Switzerland.

The successful candidate:
  • Has a passion for developing websites with the latest, modern techniques
  • Is passionate about user interface design and usability challenges
  • Must be a team player who understands the importance of teamwork, collaboration, and open communication
  • Has a true passion for excellence in his/her work, is organized, detailed-oriented, thorough, and follows through on commitments
  • Must be able to effectively work with other UX/UI designers, developers and sales/marketing staff
Qualifications:
  • A solid understanding of web standards and best practices for usability
  • Experience developing and working with HTML5, CSS3 and Javascript
  • Ability to work with version control systems such as Git
  • Basic web design skills and Sketch knowledge or equivalent
  • Experience with Javascript frameworks and libraries such as Angular
  • Excellent oral and written communication skills in English
  • Must have EU citizenship
  • Willing to relocate
You win the team over if you:
  • Have understanding or experience working with ES2015, Typescript, Angular 2, NPM, Gulp, NodeJS, unit testing, WordPress
  • Are familiar with or have worked with RESTful web services

We offer:

  • A competitive salary
  • A dynamic and highly motivated team
  • An exciting, dynamic and multicultural working environment
  • An organization that encourages your personal and professional development
  • Excellent work location near the Swiss Alps, with the best views ever!
About usCultural Care Au Pair is the leading provider of intercultural childcare and educational exchange since 1989. Cultural Care Au Pair is a part of EF, founded in 1965, the world’s largest private educational company centered around language learning, educational travel, cultural exchange, and academic programs.
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Digital Acquisition Specialist

Lucerne-Haldenstrasse

Digital Acquisition Specialist

Cultural Care Au Pair

Culturalcare.com

Lucerne, Switzerland

Cultural Care Au Pair (a division of EF Education First) is seeking a passionate and results-oriented Digital Acquisition Specialist to join our energetic in-house marketing team.As an integral part of this truly global team you’ll be based in our Lucerne headquarters, but interface regularly with our 26 (and growing) international sales offices, as well as working closely with the Director of Marketing to ensure that our worldwide strategy is implemented and executed flawlessly at a local market level.This is a hands-dirty, hands-on role that requires a “get it done” and “make it happen” attitude. A role that requires someone who is comfortable working across multiple marketing channels, feeling at ease when implementing a variety of initiatives through a complex structure.Sound like you? Read on!Your Responsibilities 

  • You will help lead and execute Cultural Care Au Pair’s recruitment channel strategy including Paid Search, Facebook Ads, Display, Retargeting and Content Marketing.Maintain and develop in-depth analytics and analysis of all paid channels.
  • Work with the Marketing team to define new A/B test ideas that improve conversion rates for online channels.
  • Communicate performance and testing insights to the team and management.
  • Stay up to date with customer acquisition best practices, with a persistent eye on new channels and competitor techniques.

Qualifications 

  • You have a bachelor’s degree in marketing, advertising, or a related field.
  • You have at least 2 years of customer acquisition experience (primarily B2C).
  • Experience with Adwords, Facebook Ads, Retargeting, Display and Content Marketing (expert knowledge in at least one of these channels)
  • Excellent conversion analytics skills (you LOVE data); experience A/B testing landing pages and creatives.
  • You are advanced with Microsoft Excel and Google Analytics
  • You have a passion for performance online marketing, and are constantly seeking out how to unlock new channels.
  • You are a great communicator with the gift to have colleagues with no technical background easily understand the key points of your complex campaigns –and actually enjoy the conversation.
  • You find it easy to work effectively in a cross-functional team environment.
  • You are a team player who understands the importance of teamwork, collaboration, and open communication across a global organization.
  • Experience working in Marketo or similar automation software a plus.

Requirements 

  • Fluent in English (written and spoken)- other languages beneficial
  • Be eligible for a Swiss work permit

Cultural Care Au Pair is a leading provider of cultural and educational exchange through a quality childcare program. We have promoted international understanding by bringing young people of the world together with American families since 1989. Learn more at http://culturalcareaupair.com/about-us/Cultural Care Au Pair is part of the EF Education First family. EF is the world’s largest private educational company, focused on language learning, educational travel, cultural exchange and academic programs. Subsidiaries include -amongst others: International Language Centers, High School Year Exchange, Hult International Business School and Educational Tours. Find out how it feels to work in EF at careers.ef.com.EF is an equal opportunities employer offering a unique, multicultural working environment. If you are motivated by the prospect of an international career with a dynamic and forward-thinking company, we want to hear from you.

 

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Placement Manager - Cambridge Office

Cambridge-1 Education Street

Placement Manager

Cultural Care Au Pair

Cambridge, MA

Please include a Cover Letter with your application.

About Cultural Care:

We help young adults from around the world make the impressive commitment to spend a year living away from family and friends to live with an American host family. Cultural Care Au Pair is a designated program sponsor under the U.S. Department of State’s federally regulated au pair program. We provide support and program management during this exchange year. Cultural Care has recently celebrated 25 years of bringing families and au pairs together. We are a worldwide organization based in more than 20 countries. The average tenure of our US staff is 6 years – and increasing!  We are now about 50% based in our Boston and Denver offices and 50% field based.

 

About the role:

The Placement Manager role is super dynamic, working with host families during that special window of time between when they register for our program and when they select their au pair. You will listen to their (sometimes short, sometimes long) list of criteria, and guide them through this very important decision, which will directly affect their lives over the next year or more. You will talk to parents every day about their families, their schedules, their personalities, and their hopes for an amazing cultural exchange experience. If you can connect with people quickly, as well as follow up with a sense of urgency and desire to help, you will be great at this job. We guarantee lots of interesting stories!

 

This is a truly unique and diverse role in which your aptitude for active listening, problem-solving, keeping details straight and hitting weekly goals are all equally important. Your consultative approach and “soft” sales expertise will come in handy. You will be responsible for hitting goals within a defined region. Time management is essential as you keep track of your families and their needs. Sound overwhelming? It can be. If you’re the type that thrives on a challenge, we’re looking for you.

Some things about you:

  • You are competitive and love hitting goals.
  • You are adept at organizing multiple competing priorities
  • While others are bogged down in the reactive, you find ways to be proactive.
  • You truly love talking to people and are excited by the idea of helping them ease the chaos in their lives.
  • Challenge and high-pressure situations excite you – you’d much rather be crazy busy than bored.
  • You are resourceful. “I have no idea” is not in your vocabulary.
  • Your communication and customer service skills are in a dead heat for first place – you are not one to shy away from a difficult conversation.
  • While we will provide the training, you come with the emotional maturity and life experience to coach families on issues of childcare.

                                                                      

Some nitty gritty:

This job requires some Saturday work (4-6 times/year) and our team does have a peak season where, to hit your targets, you will find that extra hours may be necessary. You will be invited to travel to our au pair training school in NY once within your first year of employment and, shortly thereafter, will be invited to travel to an international Cultural Care office. Sometimes we celebrate hitting goals and honoring overseas visitors with evening dinners and events. We also have opportunities to dress up like superheroes and 90’s Rockstars, and attend Disco-themed parties. If you have a problem with this, you should think twice before applying. Our “over-the-top” culture permeates everything we do.

 

A few of our benefits:

  • Monthly base salary and bonus potential
  • Market-leading health insurance options with Harvard Pilgrim
  • 3 weeks paid vacation (1st year), followed by 4 weeks (2nd year)
  • 25% company match for your 401(k) plan with Fidelity
  • Complimentary in-house language classes

 

Cultural Care Au Pair is a division of EF Education First, the world leader in international education. Founded in 1965, EF’s mission is to open the world through education. To date, EF has helped millions of people learn a language, discover the world or earn an academic degree. For more information, visit http://www.ef.edu/careers.

 

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Placement Manager - Field - West Coast

Orange County-Work From Home

Placement Manager – Field, West Coast

Cultural Care Au Pair

Work-remotely from a home office on the west coast

 

About Cultural Care:

We help young adults from around the world make the impressive commitment to spend a year living away from family and friends to live with an American host family. Cultural Care Au Pair is a designated program sponsor under the U.S. Department of State’s federally regulated au pair program. We provide support and program management during this exchange year. Cultural Care has recently celebrated 25 years of bringing families and au pairs together. We are a worldwide organization based in more than 20 countries. The average tenure of our US staff is 6 years – and increasing!  We are now about 50% based in our Boston and Denver offices and 50% field based.

 

About the role:

The Placement Manager role is super dynamic, working with host families during that special window of time between when they register for our program and when they select their au pair. You will listen to their (sometimes short, sometimes long) list of criteria, and guide them through this very important decision, which will directly affect their lives over the next year or more. You will talk to parents every day about their families, their schedules, their personalities, and their hopes for an amazing cultural exchange experience. You will also work directly with our vast and experienced team of Local Childcare Consultants (LCCs). If you can connect with people quickly, as well as follow up with a sense of urgency and desire to help, you will be great at this job. We guarantee lots of interesting stories!

 

This is a truly unique and diverse role in which your aptitude for active listening, problem-solving, keeping details straight and hitting weekly goals are all equally important. Your consultative approach and “soft” sales expertise will come in handy. You will be responsible for hitting goals within a defined region. Time management is essential as you keep track of your families and their needs. Sound overwhelming? It can be. If you’re the type that thrives on a challenge, we’re looking for you.  

Some things about you:

  • You are competitive and love hitting goals.
  • You are adept at organizing multiple competing priorities
  • While others are bogged down in the reactive, you find ways to be proactive.
  • You truly love talking to people and are excited by the idea of helping them live less chaotic lives.
  • Challenge and high-pressure situations excite you – you’d much rather be crazy busy than bored.
  • You are resourceful. “I have no idea” is not in your vocabulary.
  • Your communication and customer service skills are in a dead heat for first place – you are not one to shy away from a difficult conversation.
  • While we will provide the training, you come with the emotional maturity and life experience to coach families on issues of childcare.

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Sales Analyst

Cambridge-1 Education Street

Sales Analyst, Cultural Care Au Pair

Location: Cambridge, MA

 

Description:

Do you want to work in a fun, high-energy environment where you can make a difference in people’s lives each day and help open the world through education and cultural exchange? Cultural Care Au Pair is seeking tenacious and determined Sales Analyst to contribute to the Program Education team by managing the capacity in lead distribution and supporting regional sales teams. This role is a great entry in to the world of Cultural Care, and offers exciting potential career advancement for the right candidate.

 

Who are we?

Cultural Care Au Pair helps young adults from around the world make the impressive commitment to spend a year living away from family and friends to live with an American host family. Cultural Care Au Pair is a designated program sponsor under the U.S. Department of State’s federally regulated au pair program. We provide support and program management during this exchange year. Cultural Care has recently celebrated 25 years of bringing families and au pairs together. We are a worldwide organization based in more than 20 countries. The average tenure of our US staff is 6 years – and increasing!  We are now about 50% based in our Boston and Denver offices and 50% field based.

 

Who are you?

You like to organize get-togethers and are constantly the one texting your friends to update them on the final game plan. Reading a restaurant menu, if you notice any typos or spacing issues you have the immediate urge to fix it. When it’s time to split the check at dinner with friends, you grab it, divide it, and calculate the tip. On trips, you sit next to the driver to help navigate, book the places to stay, and have a daily itinerary of things to do. When plans change, you’re able to go with the flow and find an alternative solution while still having a fun time.

 Responsibilities:

  • Distribute leads generated by Salesforce strategically, keeping an eye on capacity levels
  • Work with field staff on maintaining quality service by enforcing quality and consistency
  • Act as point person between in-house sales team and field staff
  • Manage the host family database with accurate, up-to-date account information
  • Track trends in sales and registrations to create projects on improving call strategies
  • Prepare the team with information on potential host families
  • Able to provide support to families with education on au pair childcare when necessary

 The ideal candidate should have:

  • Bachelor’s degree
  • Excellent time management and organizational skills
  • Ability to seamlessly work between multiple accounts and databases
  • Strong adaptability, flexibility, and resourcefulness
  • Polished speaking and writing skills
  • Motivation to hit daily goals
  • An entrepreneurial spirit and a positive and upbeat demeanor

 

A few of our benefits & perks:

  • Market-leading health insurance options with Harvard Pilgrim
  • 3 weeks paid vacation (1st year), followed by 4 weeks (2nd year)
  • 25% company match for your 401(k) contributions with Fidelity
  • Comprehensive training and professional development
  • Sunny open-concept office space
  • Company match of your charitable contributions (up to $500 per year)
  • Complimentary in-house language classes

 

Cultural Care Au Pair is a division of EF Education First, the world leader in international education. Founded in 1965, EF’s mission is to open the world through education. To date, EF has helped millions of people learn a language, discover the world or earn an academic degree. For more information, visit http://www.ef.edu/careers.

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Account Manager - Account Services Team

Cambridge-1 Education Street

Account Manager – Account Services Team

Cultural Care Au Pair

Cambridge, MA

 

About Cultural Care:

We help young adults from around the world make the impressive commitment to spend a year living away from family and friends to live with an American host family. Cultural Care Au Pair is a designated program sponsor under the U.S. Department of State’s federally regulated au pair program. We provide support and program management during this exchange year. Cultural Care has recently celebrated 25 years of bringing families and au pairs together. We are a worldwide organization based in more than 20 countries. The average tenure of our US staff is 6 years – and increasing!  We are now about 50% based in our Boston and Denver offices and 50% field based.

 

About the role:

You are a natural relationship builder, and truly enjoy working in a collaborative environment. If you disliked group projects in college, this job is not for you. If you want to play a major role in keeping our cultural exchange program healthy and vibrant for years to come, this job may be perfect for you.

 

Use your superior communication skills and timely responsiveness in this highly visible position within our company. Working mostly through phone and email communication, you serve as the primary resource of information and problem solving for our host families, au pairs, contractors and colleagues. While fielding a decent amount of phone calls daily, you are able to maintain a positive attitude and make every customer feel like your top priority. With every inquiry, whether a host parent, au pair or contractor, you proactively add value to the overall customer experience, by being thorough and anticipating future needs. You will work directly with our vast and experienced team of Local Childcare Consultants (LCCs). Host families also look to Program Specialists as a trusted resource for any program or finance questions throughout the year. You can explain policies and procedures in a clear, helpful way and are not afraid to remind families of payment deadlines in a professional manner.

 

This role gives insight into every aspect of our organization, setting up the right candidate for growth opportunities. This position is also exciting to those who have a strong appreciation for other cultures and languages, because you’ll have direct contact with many of our au pairs.

 

A day in the life…

 

  • Kindly and effectively answer questions and resolve customer needs over the phone and email
  • Identify and implement opportunities to enhance customer experience
  • Engage in team-oriented activities: sharing ideas, giving feedback, and training new hires
  • Prioritize customer needs and set realistic expectations
  • Review documents to make sure we remain in 100% compliance with the US department of State
  • Call and email host families to remind them of program fees, due dates, credits and discounts
  • Responsible for the overall Accounts Receivable aspect of your region

 

 

Some things about you…

  • Demonstrated relationship-building experience
  • The ability to be a natural motivator, bringing passion and enthusiasm to a team
  • 1-2 years of work experience, preferably in customer service
  • Bachelor’s Degree
  • Problem solving and conflict resolution skills
  • Strong adaptability, flexibility, and resourcefulness

 

 

Some nitty gritty:

You will be invited to travel to our au pair training school in NY once within your first year of employment and, shortly thereafter, will be invited to travel to an international Cultural Care office. Sometimes we celebrate hitting goals and honoring overseas visitors with evening dinners and events. We also have opportunities to dress up like superheroes and 90’s Rockstars, and attend Disco-themed parties. If you have a problem with this, you should think twice before applying. Our “over-the-top” culture permeates everything we do.

 

A few of our benefits & perks:

  • Market-leading health insurance options with Harvard Pilgrim
  • 3 weeks paid vacation (1st year), followed by 4 weeks (2nd year)
  • 25% company match for your 401(k) contributions with Fidelity
  • Comprehensive training and professional development
  • Sunny open-concept office space
  • Company match of your charitable contributions (up to $500 per year)
  • Unlimited sick day policy – separate from vacation days
  • Complimentary in-house language classes

 

 

Cultural Care Au Pair is a division of EF Education First, the world leader in international education. Founded in 1965, EF’s mission is to open the world through education. To date, EF has helped millions of people learn a language, discover the world or earn an academic degree. For more information, visit http://www.ef.edu/careers.

 

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Account Manager - Account Services Team, Denver

Denver-Blake Street

Account Manager – Account Services Team, Denver

Cultural Care Au Pair

Denver, CO

 

About Cultural Care:

We help young adults from around the world make the impressive commitment to spend a year living away from family and friends to live with an American host family. Cultural Care Au Pair is a designated program sponsor under the U.S. Department of State’s federally regulated au pair program. We provide support and program management during this exchange year. Cultural Care has recently celebrated 25 years of bringing families and au pairs together. We are a worldwide organization based in more than 20 countries. The average tenure of our US staff is 6 years – and increasing!  We are now about 50% based in our Boston and Denver offices and 50% field based.

About the role:

You are a natural relationship builder, and truly enjoy working in a collaborative environment. If you disliked group projects in college, this job is not for you. If you want to play a major role in keeping our cultural exchange program healthy and vibrant for years to come, this job may be perfect for you.

Use your superior communication skills and timely responsiveness in this highly visible position within our company. Working mostly through phone and email communication, you serve as the primary resource of information and problem solving for our host families, au pairs, contractors and colleagues. While fielding a decent amount of phone calls daily, you are able to maintain a positive attitude and make every customer feel like your top priority. With every inquiry, whether a host parent, au pair or contractor, you proactively add value to the overall customer experience, by being thorough and anticipating future needs. You will work directly with our vast and experienced team of Local Childcare Consultants (LCCs). Host families also look to Program Specialists as a trusted resource for any program or finance questions throughout the year. You can explain policies and procedures in a clear, helpful way and are not afraid to remind families of payment deadlines in a professional manner.

This role gives insight into every aspect of our organization, setting up the right candidate for growth opportunities. This position is also exciting to those who have a strong appreciation for other cultures and languages, because you’ll have direct contact with many of our au pairs.

A day in the life…

  • Kindly and effectively answer questions and resolve customer needs over the phone and email
  • Identify and implement opportunities to enhance customer experience
  • Engage in team-oriented activities: sharing ideas, giving feedback, and training new hires
  • Prioritize customer needs and set realistic expectations
  • Review documents to make sure we remain in 100% compliance with the US department of State
  • Call and email host families to remind them of program fees, due dates, credits and discounts
  • Responsible for the overall Accounts Receivable aspect of your region

Some things about you…

  • Demonstrated relationship-building experience
  • The ability to be a natural motivator, bringing passion and enthusiasm to a team
  • 1-2 years of work experience, preferably in customer service
  • Bachelor’s Degree
  • Problem solving and conflict resolution skills
  • Strong adaptability, flexibility, and resourcefulness

Some nitty gritty:

Occasional Saturday work and shift work required. Sometimes we celebrate hitting goals and honoring overseas visitors with evening dinners and events. We also have opportunities to dress up like superheroes and 90’s Rockstars, and attend Disco-themed parties. If you have a problem with this, you should think twice before applying. Our “over-the-top” culture permeates everything we do.

A few of our benefits & perks:

  • Market-leading health insurance options with Harvard Pilgrim
  • 3 weeks paid vacation (1st year), followed by 4 weeks (2nd year)
  • 25% company match for your 401(k) contributions with Fidelity
  • Comprehensive training and professional development
  • Sunny open-concept office space
  • Company match of your charitable contributions (up to $500 per year)
Apply for this position

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Community Consultant

San Francisco-Work From Home

Community ConsultantCultural Care Au PairVarious locations in San Francisco, CA (Independent Contractor)Cultural Care, an innovative provider of quality, flexible and affordable in-home childcare, is seeking a compassionate and communicative Childcare Consultant to join their growing team! In this exciting and immeasurably rewarding role, you will provide on-the-ground support to au pairs (nannies) as well as their host families during their time together. This is an excellent opportunity for those who embrace cultural exchange and enjoy meeting and working with people from other countries and cultures. We are seeking open-minded, passionate individuals who will strive to bring families and au pairs closer together – offering support, encouragement and direction for both parties. If you are an innovative problem solver with an entrepreneurial spirit and sincere appreciation for the importance of quality childcare, then Cultural Care may be the right place for you to display your talents and develop both personally and professionally as a Childcare Consultant!

Responsibilities

As a Childcare Consultant for Cultural Care, you will work with au pairs from around the world! This opportunity also carries the potential for national and international travel. You will ensure that our clients and au pairs meet all government regulations, including guidelines set in place by the U.S. Department of State.

Additional responsibilities for the Childcare Consultant include:

  • Screening and interviewing host families
  • Ensuring we recruit quality families and au pairs
  • Verifying host family references
  • Holding monthly au pair meetings
  • Maintaining monthly contact with host families
  • Fielding questions and inquiries in your region
  • Conducting mediations to resolve concerns
  • Housing displaced au pairs in emergency situations
  • Engaging in Internet and Grass Roots marketing efforts
  • Networking within your current community

Requirements

This independent contractor opportunity has a little bit of everything including the opportunity to earn incentives which include commissions and travel!  This opportunity requires complete neutrality and excellent customer service skills. We are also seeking people who are able to grow awareness about our program in their local area, through referrals and extensive marketing efforts.

Additional requirements of the Childcare Consultant include:

  • Bachelor’s degree or work experience equivalent 
  • A reliable form of transportation
  • Customer Service experience, a plus
  • Sales and/or Marketing experience, a plus
  • Salesforce.com experience, a plus
Apply for this position

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Community Consultant

Ann Arbor-Work From Home

Community ConsultantCultural Care Au PairAnn Arbor, MI (Independent Contractor)Cultural Care, an innovative provider of quality, flexible and affordable in-home childcare, is seeking a compassionate and communicative Childcare Consultant to join their growing team! In this exciting and immeasurably rewarding role, you will provide on-the-ground support to au pairs (nannies) as well as their host families during their time together. This is an excellent opportunity for those who embrace cultural exchange and enjoy meeting and working with people from other countries and cultures. We are seeking open-minded, passionate individuals who will strive to bring families and au pairs closer together – offering support, encouragement and direction for both parties. If you are an innovative problem solver with an entrepreneurial spirit and sincere appreciation for the importance of quality childcare, then Cultural Care may be the right place for you to display your talents and develop both personally and professionally as a Childcare Consultant!

Responsibilities

As a Childcare Consultant for Cultural Care, you will work with au pairs from around the world! This opportunity also carries the potential for national and international travel. You will ensure that our clients and au pairs meet all government regulations, including guidelines set in place by the U.S. Department of State.

Additional responsibilities for the Childcare Consultant include:

  • Screening and interviewing host families
  • Ensuring we recruit quality families and au pairs
  • Verifying host family references
  • Holding monthly au pair meetings
  • Maintaining monthly contact with host families
  • Fielding questions and inquiries in your region
  • Conducting mediations to resolve concerns
  • Housing displaced au pairs in emergency situations
  • Engaging in Internet and Grass Roots marketing efforts
  • Networking within your current community

Requirements

This independent contractor opportunity has a little bit of everything including the opportunity to earn incentives which include commissions and travel!  This opportunity requires complete neutrality and excellent customer service skills. We are also seeking people who are able to grow awareness about our program in their local area, through referrals and extensive marketing efforts.

Additional requirements of the Childcare Consultant include:

  • Bachelor’s degree or work experience equivalent 
  • A reliable form of transportation
  • Customer Service experience, a plus
  • Sales and/or Marketing experience, a plus
  • Salesforce.com experience, a plus
Apply for this position

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Community Consultant

Dallas-Work From Home

Community ConsultantCultural Care Au PairMcKinney/Allen, TX (Independent Contractor)Cultural Care, an innovative provider of quality, flexible and affordable in-home childcare, is seeking a compassionate and communicative Childcare Consultant to join their growing team! In this exciting and immeasurably rewarding role, you will provide on-the-ground support to au pairs (nannies) as well as their host families during their time together. This is an excellent opportunity for those who embrace cultural exchange and enjoy meeting and working with people from other countries and cultures. We are seeking open-minded, passionate individuals who will strive to bring families and au pairs closer together – offering support, encouragement and direction for both parties. If you are an innovative problem solver with an entrepreneurial spirit and sincere appreciation for the importance of quality childcare, then Cultural Care may be the right place for you to display your talents and develop both personally and professionally as a Childcare Consultant!

Responsibilities

As a Childcare Consultant for Cultural Care, you will work with au pairs from around the world! This opportunity also carries the potential for national and international travel. You will ensure that our clients and au pairs meet all government regulations, including guidelines set in place by the U.S. Department of State.

Additional responsibilities for the Childcare Consultant include:

  • Screening and interviewing host families
  • Ensuring we recruit quality families and au pairs
  • Verifying host family references
  • Holding monthly au pair meetings
  • Maintaining monthly contact with host families
  • Fielding questions and inquiries in your region
  • Conducting mediations to resolve concerns
  • Housing displaced au pairs in emergency situations
  • Engaging in Internet and Grass Roots marketing efforts
  • Networking within your current community

Requirements

This independent contractor opportunity has a little bit of everything including the opportunity to earn incentives which include commissions and travel!  This opportunity requires complete neutrality and excellent customer service skills. We are also seeking people who are able to grow awareness about our program in their local area, through referrals and extensive marketing efforts.

Additional requirements of the Childcare Consultant include:

  • Bachelor’s degree or work experience equivalent 
  • A reliable form of transportation
  • Customer Service experience, a plus
  • Sales and/or Marketing experience, a plus
  • Salesforce.com experience, a plus

EF Education First is the world leader in international education. With more than 40,500 staff and teachers working in 53 countries around the world, our mission is simple: opening the world through education. Since we were founded 50 years ago, EF has helped more than 15 million people see the world, learn a language, or earn an academic degree. Visit http://careers.ef.com if you’re interested in joining our global team.

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Community Consultant

Midland Park-Work From Home

Community ConsultantCultural Care Au PairNorth Bergen, Hackensack, Upper Montclair, Midland Park, NJ (Independent Contractor)Cultural Care, an innovative provider of quality, flexible and affordable in-home childcare, is seeking a compassionate and communicative Childcare Consultant to join their growing team! In this exciting and immeasurably rewarding role, you will provide on-the-ground support to au pairs (nannies) as well as their host families during their time together. This is an excellent opportunity for those who embrace cultural exchange and enjoy meeting and working with people from other countries and cultures. We are seeking open-minded, passionate individuals who will strive to bring families and au pairs closer together – offering support, encouragement and direction for both parties. If you are an innovative problem solver with an entrepreneurial spirit and sincere appreciation for the importance of quality childcare, then Cultural Care may be the right place for you to display your talents and develop both personally and professionally as a Childcare Consultant!

Responsibilities

As a Childcare Consultant for Cultural Care, you will work with au pairs from around the world! This opportunity also carries the potential for national and international travel. You will ensure that our clients and au pairs meet all government regulations, including guidelines set in place by the U.S. Department of State.

Additional responsibilities for the Childcare Consultant include:

  • Screening and interviewing host families
  • Ensuring we recruit quality families and au pairs
  • Verifying host family references
  • Holding monthly au pair meetings
  • Maintaining monthly contact with host families
  • Fielding questions and inquiries in your region
  • Conducting mediations to resolve concerns
  • Housing displaced au pairs in emergency situations
  • Engaging in Internet and Grass Roots marketing efforts
  • Networking within your current community

Requirements

This independent contractor opportunity has a little bit of everything including the opportunity to earn incentives which include commissions and travel!  This opportunity requires complete neutrality and excellent customer service skills. We are also seeking people who are able to grow awareness about our program in their local area, through referrals and extensive marketing efforts.

Additional requirements of the Childcare Consultant include:

  • Bachelor’s degree or work experience equivalent 
  • A reliable form of transportation
  • Customer Service experience, a plus
  • Sales and/or Marketing experience, a plus
  • Salesforce.com experience, a plus

EF Education First is the world leader in international education. With more than 40,500 staff and teachers working in 53 countries around the world, our mission is simple: opening the world through education. Since we were founded 50 years ago, EF has helped more than 15 million people see the world, learn a language, or earn an academic degree. Visit http://careers.ef.com if you’re interested in joining our global team.

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Community Consultant

Scarsdale-Work From Home

Community ConsultantCultural Care Au PairWestchester, NY  (Independent Contractor)  with openings in Mamaroneck, East Irvington, White Plains, Mount Vernon, Larchmont, Pound Ridge and ScarsdaleCultural Care, an innovative provider of quality, flexible and affordable in-home childcare, is seeking a compassionate and communicative Childcare Consultant to join their growing team! In this exciting and immeasurably rewarding role, you will provide on-the-ground support to au pairs (nannies) as well as their host families during their time together. This is an excellent opportunity for those who embrace cultural exchange and enjoy meeting and working with people from other countries and cultures. We are seeking open-minded, passionate individuals who will strive to bring families and au pairs closer together – offering support, encouragement and direction for both parties. If you are an innovative problem solver with an entrepreneurial spirit and sincere appreciation for the importance of quality childcare, then Cultural Care may be the right place for you to display your talents and develop both personally and professionally as a Childcare Consultant!

Responsibilities

As a Childcare Consultant for Cultural Care, you will work with au pairs from around the world! This opportunity also carries the potential for national and international travel. You will ensure that our clients and au pairs meet all government regulations, including guidelines set in place by the U.S. Department of State.

Additional responsibilities for the Childcare Consultant include:

  • Screening and interviewing host families
  • Ensuring we recruit quality families and au pairs
  • Verifying host family references
  • Holding monthly au pair meetings
  • Maintaining monthly contact with host families
  • Fielding questions and inquiries in your region
  • Conducting mediations to resolve concerns
  • Housing displaced au pairs in emergency situations
  • Engaging in Internet and Grass Roots marketing efforts
  • Networking within your current community

Requirements

This independent contractor opportunity has a little bit of everything including the opportunity to earn incentives which include commissions and travel!  This opportunity requires complete neutrality and excellent customer service skills. We are also seeking people who are able to grow awareness about our program in their local area, through referrals and extensive marketing efforts.

Additional requirements of the Childcare Consultant include:

  • Bachelor’s degree or work experience equivalent 
  • A reliable form of transportation
  • Customer Service experience, a plus
  • Sales and/or Marketing experience, a plus
  • Salesforce.com experience, a plus

EF Education First is the world leader in international education. With more than 40,500 staff and teachers working in 53 countries around the world, our mission is simple: opening the world through education. Since we were founded 50 years ago, EF has helped more than 15 million people see the world, learn a language, or earn an academic degree. Visit http://careers.ef.com if you’re interested in joining our global team.

Apply for this position

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Community Consultant

Memphis-Work From Home

Community ConsultantCultural Care Au PairMemphis, TN  (Independent Contractor)Cultural Care, an innovative provider of quality, flexible and affordable in-home childcare, is seeking a compassionate and communicative Childcare Consultant to join their growing team! In this exciting and immeasurably rewarding role, you will provide on-the-ground support to au pairs (nannies) as well as their host families during their time together. This is an excellent opportunity for those who embrace cultural exchange and enjoy meeting and working with people from other countries and cultures. We are seeking open-minded, passionate individuals who will strive to bring families and au pairs closer together – offering support, encouragement and direction for both parties. If you are an innovative problem solver with an entrepreneurial spirit and sincere appreciation for the importance of quality childcare, then Cultural Care may be the right place for you to display your talents and develop both personally and professionally as a Childcare Consultant!

Responsibilities

As a Childcare Consultant for Cultural Care, you will work with au pairs from around the world! This opportunity also carries the potential for national and international travel. You will ensure that our clients and au pairs meet all government regulations, including guidelines set in place by the U.S. Department of State.

Additional responsibilities for the Childcare Consultant include:

  • Screening and interviewing host families
  • Ensuring we recruit quality families and au pairs
  • Verifying host family references
  • Holding monthly au pair meetings
  • Maintaining monthly contact with host families
  • Fielding questions and inquiries in your region
  • Conducting mediations to resolve concerns
  • Housing displaced au pairs in emergency situations
  • Engaging in Internet and Grass Roots marketing efforts
  • Networking within your current community

Requirements

This independent contractor opportunity has a little bit of everything including the opportunity to earn incentives which include commissions and travel!  This opportunity requires complete neutrality and excellent customer service skills. We are also seeking people who are able to grow awareness about our program in their local area, through referrals and extensive marketing efforts.

Additional requirements of the Childcare Consultant include:

  • Bachelor’s degree or work experience equivalent 
  • A reliable form of transportation
  • Customer Service experience, a plus
  • Sales and/or Marketing experience, a plus
  • Salesforce.com experience, a plus

EF Education First is the world leader in international education. With more than 40,500 staff and teachers working in 53 countries around the world, our mission is simple: opening the world through education. Since we were founded 50 years ago, EF has helped more than 15 million people see the world, learn a language, or earn an academic degree. Visit http://careers.ef.com if you’re interested in joining our global team.

Apply for this position

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Community Consultant

Boston-Work From Home

Community ConsultantCultural Care Au PairWinchester; Reading/Wakefield, Hopkinton, MA (Independent Contractor)Cultural Care, an innovative provider of quality, flexible and affordable in-home childcare, is seeking a compassionate and communicative Childcare Consultant to join their growing team! In this exciting and immeasurably rewarding role, you will provide on-the-ground support to au pairs (nannies) as well as their host families during their time together. This is an excellent opportunity for those who embrace cultural exchange and enjoy meeting and working with people from other countries and cultures. We are seeking open-minded, passionate individuals who will strive to bring families and au pairs closer together – offering support, encouragement and direction for both parties. If you are an innovative problem solver with an entrepreneurial spirit and sincere appreciation for the importance of quality childcare, then Cultural Care may be the right place for you to display your talents and develop both personally and professionally as a Childcare Consultant!

Responsibilities

As a Childcare Consultant for Cultural Care, you will work with au pairs from around the world! This opportunity also carries the potential for national and international travel. You will ensure that our clients and au pairs meet all government regulations, including guidelines set in place by the U.S. Department of State.

Additional responsibilities for the Childcare Consultant include:

  • Screening and interviewing host families
  • Ensuring we recruit quality families and au pairs
  • Verifying host family references
  • Holding monthly au pair meetings
  • Maintaining monthly contact with host families
  • Fielding questions and inquiries in your region
  • Conducting mediations to resolve concerns
  • Housing displaced au pairs in emergency situations
  • Engaging in Internet and Grass Roots marketing efforts
  • Networking within your current community

Requirements

This independent contractor opportunity has a little bit of everything including the opportunity to earn incentives which include commissions and travel!  This opportunity requires complete neutrality and excellent customer service skills. We are also seeking people who are able to grow awareness about our program in their local area, through referrals and extensive marketing efforts.

Additional requirements of the Childcare Consultant include:

  • Bachelor’s degree or work experience equivalent 
  • A reliable form of transportation
  • Customer Service experience, a plus
  • Sales and/or Marketing experience, a plus
  • Salesforce.com experience, a plus

EF Education First is the world leader in international education. With more than 40,500 staff and teachers working in 53 countries around the world, our mission is simple: opening the world through education. Since we were founded 50 years ago, EF has helped more than 15 million people see the world, learn a language, or earn an academic degree. Visit http://careers.ef.com if you’re interested in joining our global team.

Apply for this position

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Community Consultant

Los Angeles-Work From Home

Community ConsultantCultural Care Au PairLos Angeles - West Hollywood, Beverlywood, West Los Angeles, CA(Independent Contractor)Cultural Care, an innovative provider of quality, flexible and affordable in-home childcare, is seeking a compassionate and communicative Childcare Consultant to join their growing team! In this exciting and immeasurably rewarding role, you will provide on-the-ground support to au pairs (nannies) as well as their host families during their time together. This is an excellent opportunity for those who embrace cultural exchange and enjoy meeting and working with people from other countries and cultures. We are seeking open-minded, passionate individuals who will strive to bring families and au pairs closer together – offering support, encouragement and direction for both parties. If you are an innovative problem solver with an entrepreneurial spirit and sincere appreciation for the importance of quality childcare, then Cultural Care may be the right place for you to display your talents and develop both personally and professionally as a Childcare Consultant!

Responsibilities

As a Childcare Consultant for Cultural Care, you will work with au pairs from around the world! This opportunity also carries the potential for national and international travel. You will ensure that our clients and au pairs meet all government regulations, including guidelines set in place by the U.S. Department of State.

Additional responsibilities for the Childcare Consultant include:

  • Screening and interviewing host families
  • Ensuring we recruit quality families and au pairs
  • Verifying host family references
  • Holding monthly au pair meetings
  • Maintaining monthly contact with host families
  • Fielding questions and inquiries in your region
  • Conducting mediations to resolve concerns
  • Housing displaced au pairs in emergency situations
  • Engaging in Internet and Grass Roots marketing efforts
  • Networking within your current community

Requirements

This independent contractor opportunity has a little bit of everything including the opportunity to earn incentives which include commissions and travel!  This opportunity requires complete neutrality and excellent customer service skills. We are also seeking people who are able to grow awareness about our program in their local area, through referrals and extensive marketing efforts.

Additional requirements of the Childcare Consultant include:

  • Bachelor’s degree or work experience equivalent 
  • A reliable form of transportation
  • Customer Service experience, a plus
  • Sales and/or Marketing experience, a plus
  • Salesforce.com experience, a plus
Apply for this position

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Field Program Director - Denver, CO

Denver-Blake Street

Program Director (Field) – Denver Area

Cultural Care Au Pair

Work from home- 4 days/wk. Work from our Denver office – 1 day/wk.

 

About Cultural Care:

We help young adults from around the world make the impressive commitment to spend a year living away from family and friends to live with an American host family. Cultural Care Au Pair is a designated program sponsor under the U.S. Department of State’s federally regulated au pair program. We provide support and program management during this exchange year. Cultural Care has recently celebrated 25 years of bringing families and au pairs together. We are a worldwide organization based in more than 20 countries. The average tenure of our US staff is 6 years – and increasing!  We are now about 50% based in our Boston and Denver offices and 50% field based.

 

About the role:

The program director team is the largest group of the field-based teams at Cultural Care. They directly manage a team of independent contractors and are fully responsible for the management of the region they cover, with a heavy emphasis on conflict resolution and mediation. It’s like running a small town every day; lots of interesting stories, not for the faint of heart but the wins are way worth celebrating.  Some people say they are making a difference. We truly are. Every day.

 

This is a truly unique and diverse role in which your aptitude for active listening, conflict resolution, keeping details straight and executing on a strategy are all equally important. There are even some sales elements in here. You will be responsible for goals and growth within your region. There are many different parts to the role, all of them important, all of them competing for your attention. Sound overwhelming? It can be. If you’re the type that thrives on a challenge, we’re looking for you.  

Some things about you:

  • You think strategically but know how stay on top of your details.
  • When we look up multi-tasking, your picture is there.
  • Difficult conversations, conflict resolution and high-pressure situations excite you.
  • You are resourceful; “I have no idea” is not in your vocabulary.
  • Your communication and customer service skills are in a dead heat for first place.
  • You are a leader, not a follower. Quite literally for 5 years or more.
  • You’ve (finally) learned how to mentor, coach and teach others to fish rather than doing it all yourself.

Apply for this position

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Field Program Director - NY/NJ

Hoboken-Work From Home

Program Director (Field)

Cultural Care Au Pair

Work from home-based office, New York/New Jersey Region

 

About Cultural Care:

We help young adults from around the world make the impressive commitment to spend a year living away from family and friends to live with an American host family. Cultural Care Au Pair is a designated program sponsor under the U.S. Department of State’s federally regulated au pair program. We provide support and program management during this exchange year. Cultural Care has recently celebrated 25 years of bringing families and au pairs together. We are a worldwide organization based in more than 20 countries. The average tenure of our US staff is 6 years – and increasing!  We are now about 50% based in our Boston and Denver offices and 50% field based.

 

About the role:

The program director team is the largest group of the field-based teams at Cultural Care. They directly manage a team of independent contractors and are fully responsible for the management of the region they cover, with a heavy emphasis on conflict resolution and mediation. It’s like running a small town every day; lots of interesting stories, not for the faint of heart but the wins are way worth celebrating.  Some people say they are making a difference. We truly are. Every day.

 

This is a truly unique and diverse role in which your aptitude for active listening, conflict resolution, keeping details straight and executing on a strategy are all equally important. There are even some sales elements in here. You will be responsible for goals and growth within your region. There are many different parts to the role, all of them important, all of them competing for your attention. Sound overwhelming? It can be. If you’re the type that thrives on a challenge, we’re looking for you.  

Some things about you:

  • You think strategically but know how stay on top of your details.
  • When we look up multi-tasking, your picture is there.
  • Difficult conversations, conflict resolution and high-pressure situations excite you.
  • You are resourceful; “I have no idea” is not in your vocabulary.
  • Your communication and customer service skills are in a dead heat for first place.
  • You are a leader, not a follower. Quite literally for 5 years or more.
  • You’ve (finally) learned how to mentor, coach and teach others to fish rather than doing it all yourself.

Apply for this position

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Placement Operations Specialist

Cambridge-1 Education Street

Placement Operations Specialist

Cultural Care Au Pair

Cambridge, MA

 

Please include a Cover Letter with your application.

 

Description:

Do you want to work in a fun, high-energy environment where you can make a difference in people’s lives each day and help open the world through education and cultural exchange? Cultural Care Au Pair is seeking a Placement Operations Specialist who will work to create the strongest, most dynamic pool of au pair candidates and support staff in the US and in 28 markets worldwide. This role is a great entry into the world of Cultural Care, and offers exciting potential career advancement for the right candidate.

Who are we?

Cultural Care Au Pair helps young adults from around the world make the impressive commitment to spend a year living away from family and friends to live with an American host family. Cultural Care Au Pair is a designated program sponsor under the U.S. Department of State’s federally regulated au pair program. We provide support and program management during this exchange year. Cultural Care has recently celebrated 25 years of bringing families and au pairs together. We are a worldwide organization based in more than 20 countries. The average tenure of our US staff is 6 years – and increasing!  We are now about 50% based in our Boston and Denver offices and 50% field based.

The ideal candidate should have:

  • Bachelor’s degree
  • Adaptability, flexibility, creativity, and resourcefulness
  • Excellent time management and organizational skills
  • A love for analysis and data
  • An ability to communicate across cultures
  • An entrepreneurial spirit and a positive and upbeat demeanor

About the role:

Placement Operations Specialists act as the vital bridge between US and overseas operations. A Placement Operations Specialist is responsible for ensuring the quality of candidates from the markets that they work with, and ensuring those candidates meet the needs of our organization and host families. You will communicate daily with recruitment markets and our placement team. You will answer questions, and, at times, navigate complex situations. In this role, you will also conduct some of the reporting and analytics for the company. In tandem with management of markets and relationships, you will also have daily and weekly reporting responsibilities that involve the manipulation and analysis of data.

A little about you:

  • You have a passion for data. You are comfortable in the thick of Excel, but also have a knack for presenting data to different audiences, with different needs
  • You have a very strong attention to detail, and desire to see processes through to completion
  • You constantly ask “why?” and “how can I do this better?”
  • You love a good puzzle and are motivated by challenges

A few of our benefits and perks:

 

  • Market-leading health insurance options with Harvard Pilgrim
  • 3 weeks paid vacation (1st year), followed by 4 weeks (2nd year)
  • 25% company match for your 401(k) contributions with Fidelity
  • Comprehensive training and professional development
  • Sunny open-concept office space
  • Company match of your charitable contributions (up to $500 per year)
  • Complimentary in-house language classes

 

About EF

Cultural Care Au Pair is a division of EF Education First, the world leader in international education. Founded in 1965, EF’s mission is to open the world through education. To date, EF has helped millions of people learn a language, discover the world or earn an academic degree. For more information, visit http://www.ef.edu/careers.

Apply for this position

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