Register online by telling us a little bit about your family and childcare needs
Expect a call from a Cultural Care representative to welcome you and answer questions
Enjoy full access to profiles for all available au pairs once you register
Talk to your Matching Specialist about your family’s personality, schedule and household
With your Matching Specialist’s support, identify candidates who have the background, skills and disposition you are looking for
Continue to build your online profile (so au pairs can get to know your family better)
Contact those you are interested in speaking with to set up a Skype or phone interview
Schedule follow-up calls with preferred candidates if needed and keep your matching specialist up-to-date on how the calls are going
Rely on your matching specialist for help with Skype, interview questions and finding additional candidates to interview if necessary
Schedule an in-home interview with your LCC
Complete your host family profile and agree to criminal background checks for adults living in your home
Confirm your final selection with your Matching Specialist and select your desired arrival date. (We’ll get going on visa and flight arrangements from there!)
When your au pair first arrives to the U.S., she will spend 4 days at our Au Pair Training School in New York reviewing child safety and development and earning American Heart Association certification in adult and pediatric CPR/AED and First Aid. Your au pair will then travel to your preferred gateway.
Personalized matching system
During your search for an au pair, you can always depend on the support of your Matching Specialist who can be very involved by finding au pair candidates for you based on your criteria, or simply act as a resource for help or advice. Even if you prefer to find au pairs on your own, we recommend taking advantage of your Matching Specialist’s expertise, especially as a first-time host family. They can help you understand why certain candidates might be a better fit than others, educate you about cultural differences, the personality profile we use or provide a second opinion.
Your personal support system
In addition to your Matching Specialist, you have three other members on your support team during the year, and they all play a different part in helping you enjoy a successful year on the program. Your support team of four includes: your Local Childcare Consultant, Matching Specialist, Account Services team and Customer Relations Manager.