It’s no surprise that many of our staff members have a personal connection to the au pair program. Some of us are host parents. (Or former host parents). Some of us were once au pairs. Some of us have been au pairs and host parents. And some of us grew up with au pairs as children. When you see the program work in your own home, it’s only natural to want to share it with the world. Here are just a few of our staff members who are passionate about au pair childcare and our company.


Director of Business Analysis, host mom and former Cultural Care au pair

Ines works in business analysis for Cultural Care defining and implementing new creative technology solutions. She is originally from Austria and spent a year with a host family in Massachusetts in 2001. Now that she has a family of her own, she loves bringing culture into her home by way of Austrian and Mexican au pairs. (Her husband is from Mexico.) Ines who is well-known for her pragmatic approach to just about everything, says, “My best advice to families is: treat your au pair how you would want your own daughter or son to be treated if they were an au pair for a family overseas.”


Email Marketing Manager and former Cultural Care host child

Carly, who manages our email correspondence with inquiring families, had au pairs from the age of 2 until she was 10 years old, and her family truly took advantage of the opportunity for cultural exchange. They hosted four au pairs from Sweden, one from Denmark, one from Switzerland and one from Great Britain. “The exposure to different cultures definitely helped me feel more comfortable living abroad in Spain for a semester with my Spanish host family,” shares Carly. She says of her experience with the program, “I still think of my au pairs as incredible role models. I looked up to them in so many ways and I’m fortunate to have considered each one to be a part of my family.”


Executive Director, former host mom to nine au pairs

Susan has worn a lot of hats during her 20+ years with Cultural Care Au Pair, but currently she runs our philanthropic program, Cultural Care Kids First Foundation. Kids First supports organizations dedicated to helping underprivileged children. As a 9-year veteran host mom, Susan has a lot of great advice for host families, much of which can be viewed through her video series, Au Pair Answer Mom. “If families should know one thing, it’s this: au pairs need a warm welcome and lots of support early on. This extra nurturing and effort will pay off in spades in the end!”

Contact Us

Cultural Care Au Pair has designed our office hours to accommodate the lives of busy families. You can reach a representative through our toll-free number Monday through Friday from 8:00 am to 7:30 pm EST. We will continue to have staff available on Saturday from 9 am to 3 pm EST to assist families with matching needs and connect families with au pairs over the phone. In the event of an emergency, our customer can always reach a member of staff 24 hours a day.

To learn more about our program, speak with the au pair services department or connect with us for any reason: